So far , we don't have outages every time it gets windy. I really wish that it was cheaper.Because times are so tough for everybody and other companies have internet for cheaper right now and I think... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The service constantly goes down and it's out sometimes for more than 24 hours before it comes back up. Customer service is based out of India and it takes almost 30 mins get someone on the phone. We... Zobacz więcej
Well we had a few connections issues with our old computer took a few tech attempts but they got it. Also someone hit a underground line which they are supposed to get the area located before digging... Zobacz więcej
Reakcja na opinię
Installed yesterday and has been down multiple times. Its been down most of the day amd they refuse to answer service tickets and the online chat said they were resetting the system just to boot me of... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2021, Ripple Fiber provides thousands of homes with the brightest and fastest fiber internet solutions, powered by a 10Gig, 100 percent fiber optic network. With its patented technology driving rapid expansion, Ripple Fiber is redefining connectivity for its communities while remaining committed to promoting digital empowerment. Ripple Fiber believes the biggest wave starts as a ripple.
Dane kontaktowe
6000 Fairview Rd, 28210, Charlotte, Stany Zjednoczone
- ripplefiber.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 82% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Consistency in service and pricing.
So Far everything has worked the way it…
So Far everything has worked the way it has been presented to me. I did have an issue with having my line buried in the yard. It took about 2 weeks to get the yard done. But everyone was very helpful getting it done. But it did take about two weeks
The person to person interaction was…
The person to person interaction was great!
The service constantly goes down and…
The service constantly goes down and it's out sometimes for more than 24 hours before it comes back up. Customer service is based out of India and it takes almost 30 mins get someone on the phone. We are moving on to a new service provider soon.
Installation was great
Installation was great. I'm enjoying my service.
Prompt arrival time
Prompt arrival time. Arrived earlier than expected. Very neat and knowledgeable.
Installation was fast and thorough
Installation was fast and thorough, responsiveness to request has been fast, and my Internet service has been fast and reliable.
Tried to talk to guys install on street…
Tried to talk to guys install on street they couldn't speak English. I wanted to know why I dont have a black box in my yard
Ripple fiber is fast
Ripple fiber is fast! I live in a pretty big building and my neighbors can see my signal. I can see my signal at the ice cream shop down the street. Love it.
Service has been great
Service has been great when needed. Staff is excellent and very professional.
Not worth the effort
I have had this company hired for both my business and residential. First, my business that he lined into the practice and made me wait for the whole damn 4 hour wait window. Promise we are not going to be like the other guys. Only to wait and no show. Grrrrrrr. The response was we are only residential. One week later, just kidding we can do business now....Second incidence at my home and they dug up three areas in our yard and the mailbox sank in as a result. Response: I am sorry we cannot find the tie ins or the junction box for the lines that we laid. Good luck we cannot provide service. I mean you had one job. Stupid
Good service. Service date below approximate!
Good service, few problems, only one incident that required problems was successfully!!!
The customer service at install was…
The customer service at install was fantastic. The service and speed is great.
Very high speed i like it
Very high speed i like it.
I recommend to any body.
Ripple Fiber that's Internet we need.
My experience
So far , we don't have outages every time it gets windy. I really wish that it was cheaper.Because times are so tough for everybody and other companies have internet for cheaper right now and I think you should take care of your existing customers. I have been your customer before you are ripple fiber
Continual internet issues
Continual internet issues. Always down and never offers any compensation for loss of use. 2 weeks in a row now for hours lost.
The install required some tech support…
The install required some tech support to show up. He was timely knowledgeable and his work was what I needed. They have since swapped out all the modem hardware which was ready enough for me to get it going myself.
Love the Speed
Love the Speed
Our whole neighborhood had fiber cables installed at once. much faster than Spectrum and cheaper too.
Doświadczenie Trustpilot
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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