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Charava South Africa Recenzje 

316
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My honest experience so far with these supplements ✨ I’ve been taking the Charava range for a little while now, and the biggest difference I’ve personally noticed is more energy during the day an... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I recently placed my first order with Charava and was really looking forward to trying their Magnesium Glycinate, so I was disappointed when I discovered it was missing from the package that arr... Zobacz więcej

Oceniono na 5 z 5

YOU GUYS MUST BE ALIENS, I HAVE N-E-V-E-R EXPERIENCE SUCH OUT OF THIS WORLD, FIRST CLASS SERVICE AND TOP NOTCH QUALITY, NO FILLERS OR CRAP ADDED, SAFE FOR KETO PEOPLE AND THE REALY SERIOUS HEALTH F... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I placed an order for 4 items only to receive one with no explanation given .The next day when I emailed and made contact via instagram did I receive a response saying that the glycinate is out of... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami
  2. Producent farmaceutyków

O Charava South Africa

Napisane przez firmę

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Napisane przez firmę

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


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4,2

Dobra

Wynik TrustScore: 4 na 5

316 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 88% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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4,2

Wszystkie recenzje

(316)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 81

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Better product

I took for three days and I can see different in my body .look like good product and after 15 days I will give more feedback. But definitely its working

21 grudnia 2023
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Odpowiedź od Charava South Africa

Thank you, Mirza, for sharing your early experience. It is encouraging to hear that you have already noticed a difference after just a few days. Everyone responds at a slightly different pace, so it is helpful to hear how you are feeling so far.

We appreciate that you plan to share further feedback after 15 days. Ongoing insight like this is valuable, and we are grateful you took the time to let us know how you are getting on.

Oceniono na 5 z 5

Product works

W have been using this product for three months now and feel that I can comment from personal experiences.

I have improved sleep, reduced joint pain,lost a little weight without and change to my lifestyle and my skin’s elasticity has improved.

I am 65 year old man and will continue to use the product as I think that the benefits are there for me

15 grudnia 2023
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Odpowiedź od Charava South Africa

Hi Leroy, thank you for taking the time to share your experience after three months of consistent use.

It is particularly meaningful to hear about the improvements you have noticed in sleep, joint comfort and skin elasticity, especially without making lifestyle changes. That kind of steady, whole-body shift is exactly what many people hope for when committing to a longevity-focused approach.

We also appreciate you sharing your age, as it gives helpful context to your results. Your decision to continue because you genuinely feel the benefits speaks volumes. Thank you for your trust and for describing your benefits so clearly.

Oceniono na 5 z 5

Great stuff

Very quick delivery

1 grudnia 2023
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Odpowiedź od Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Brenda! We look forward to serving you again 😊

- Lai

Oceniono na 5 z 5

Quick delivery

16 listopada 2023
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Odpowiedź od Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Vera! We look forward to serving you again 😊

- Lai

Oceniono na 5 z 5

Great Service

Great Service. Quick and reliable delivery.

1 listopada 2023
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Odpowiedź od Charava South Africa

Thank you for your great feedback, Lalitha! It’s great to know you’re enjoying our product and our fast delivery service 😊We look forward to serving you again 😊

- Lai

Oceniono na 5 z 5

Quality

Quality of the products seems to be very good.

16 października 2023
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Odpowiedź od Charava South Africa

Thanks Johan ♾️

Oceniono na 5 z 5

Great service

25 października 2023
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Odpowiedź od Charava South Africa

Thank you for your great feedback, Corine! 😊We look forward to serving you again 😊

- Lai

Oceniono na 4 z 5

NMN Capsules

Great Service and Amazing Product

28 września 2023
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Odpowiedź od Charava South Africa

Thank you for your great feedback, Mark! It’s great to know you’re enjoying our product 😊Let us know how else we can improve, I would love to earn that 5th star from you! We look forward to serving you again 😊

- Lai

Oceniono na 5 z 5

Great staff, great product

Mark, who works for Charava in South Africa, gave wonderful personal service helping me get an order I needed last minute.

27 września 2023
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Odpowiedź od Charava South Africa

Thank you, Tanya! We'll make sure Mark knows you said so. Going the extra mile for last minute orders is exactly the kind of service every customer deserves. We're happy to be part of your wellness journey!

Oceniono na 5 z 5

no fuss no bother

no fuss no bother - order and delivery is here!!

25 września 2023
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Odpowiedź od Charava South Africa

Thank you for your great feedback, Paula! It’s great to know you’re satisfied with our service and the fast delivery😊We look forward to serving you again 😊

- Lai

Oceniono na 5 z 5

Fast delivery

The delivery was super efficient and order arrived the next day. Looking forward to benefiting from the products purchased.

27 sierpnia 2023
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Odpowiedź od Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Irena! We look forward to serving you again 😊

- Lai

Oceniono na 2 z 5

Site said 24 to 48 hours delivery

Site said 24 to 48 hours delivery - apparently my order is taking a week

12 sierpnia 2023
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Odpowiedź od Charava South Africa

Hi Hazel,

Thanks for taking the time to share your experience.

We realise how important quick deliveries are to customers!

I have looked into your order and can provide you a short summary below:

Your order was at 15:24 on Friday (11th August), which is after the cut-off for same-dat dispatch.
Our shipping policy states that this can then be dispatch the next business day (Monday 14th August). It was dispatched therefore dispatched on Monday (14th).

The courier tried to deliver on Wednesday (16th August), at 14:44, but was not able to reach you as phone went to voicemail. This would have meant delivery would have been 2 days from date of dispatch.

The couriers tried again on Thursday (17th August) and the delivery was successful.

(If you would like to see this detail, you can click the tracking link that was sent with your order)

I do apologise for the inconvenience this caused you, we do prioritise customer deliveries.

Based on your feedback, we will review the policy and checkout process so that it is clear that business days are the metric.

Thanks again for taking the time to share this so that we can improve the experience for all our customers.

Oceniono na 5 z 5

Easy ordering and delivery of NMN order

Quick delivery time. I will test the product now as a first time user and revert on my next order.

8 sierpnia 2023
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Odpowiedź od Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Charlotte! We look forward to serving you again 😊

- Lai

Oceniono na 3 z 5
Logo Charava South Africa

Odpowiedź od Charava South Africa

Hi,
Thanks for taking the time to do a review.

A quick update: your order was placed after 16:00 on the 31st July, so was dispatched yesterday (1st August) from our Johannesburg warehouse.
We expect it to take another 1 or 2 days to get to Plettenberg Bay (as it is not a main centre). We have looked at the system and your order will be in George tomorrow.

You can also track your order on our website, but please do contact us if you have any further questions.

Have a great evening

Oceniono na 5 z 5

Same day delivery

Placed an order in the morning and received the order the same afternoon. That's pretty good.

30 lipca 2023
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Odpowiedź od Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Clive! We look forward to serving you again 😊

- Lai

Oceniono na 5 z 5
Logo Charava South Africa

Odpowiedź od Charava South Africa

Thank you for your review, George! Knowing that you found our service both speedy and reliable keeps us working hard to maintain that standard. We look forward to serving you again!

Cheers,
Lai

Oceniono na 5 z 5

Absolutely fantastic

Absolutely fantastic.
Fast delivery - good products - good customer service.

It is the best customer experience I have ever had, and so strange that it relates to something like vitamins, of all things.

I could keep writing about Charava - but 6 stars if I could rate that!

22 czerwca 2023
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Odpowiedź od Charava South Africa

Thank you so much, Hugo! Six stars would absolutely be accepted! We love hearing that the experience stood out, and we'll keep working hard to make sure every order feels just as good. We're happy to be part of your wellness journey!

Oceniono na 1 z 5

Card payment not working

Products are often out of stock and when you email them, they do not reply. Card facility for payment have not worked for the last 8 hours.

19 czerwca 2023
Logo Charava South Africa

Odpowiedź od Charava South Africa

Hi Mr SS Loubser,

It seems you are dissatisfied, and we apologise for this.

1. Your initial email sent on 15 June 2023 from Extrutek************ was flagged as "Spam" by our email server and sent to the "Spam" folder. We have asked our email hosting company to look into this so it doesn't happen to you again.

2. As we advised you when you contacted us about the payments problem you were experiencing - there were no issues from our side, nor from our payment processor (Payfast). We did check with them immediately.
We were receiving transactions as per usual and we had 2 staff at the office make purchases from the website and they did not have any issues.

This would mean that is was a specific issue with your bank / account on that day - and not an issue with our card payment facility.

If you have any further queries, please do not hesitate to contact us: sales@charava.co.za
We do try our best to respond as soon as possible to queries.

Have a good day.

Regards
Katherine

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