Always have stock on the items I order. Usually arrive within a few days Will continue to order from them. Note: please stop putting packing tape around the lids.
Reakcja na opinię
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Zobacz, co mówią recenzenci
Weber SP-S-335 purchased recently. The folks at Chadwick's did a fantastic job with the purchasing process. The BBQ came into the store in a timely fashion, I drove down and picked it up. The folks at... Zobacz więcej
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Responsive service department and awesome technician - knowledgeable and friendly - a pleasure to deal with. Highly recommend this company! And - love the new (Canadian!) BBQ!
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Great experience overall. Received the correct bbq parts and everything fit great! I would shop here again!
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Informacje dotyczące firmy
Napisane przez firmę
Chadwicks & Hacks - the one stop shop for all your indoor/outdoor needs! With over 60 years experience we are THE go-to BBQ & Fireplace Store. Whether it's a new grill, fireplace, accessory, or even parts, Chadwicks & Hacks has you covered. We even have a certified team of professionals that can service gas lines, fireplaces, BBQs, small/large appliances, and much more! At Chadwicks & Hacks, quality is important; that is why we have the lowest prices and best selection of your favorite brands, such as Majestic, Napoleon, Regency, Valor, Dimplex, and more.
Dane kontaktowe
682 Fennell Avenue East, L8V 1V4, Hamilton, Kanada
- 1-800-310-9831
- sales@chadwicksandhacks.com
- chadwicksandhacks.com
4,8
Doskonała
2 tys. recenzji
Odpowiada na 87% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great local business
Chris was great, very accommodating. Price was good and we were very happy to support local.
5 maja 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you so much for the kind words! We’re glad to hear Chris took great care of you and that you’re happy with your new table for the Weber Searwood smoker. We really appreciate your support for our local business — it means a lot to us. Happy grilling!
Great experience (as always) and…
Great experience (as always) and wonderful customer service. Always a pleasure to deal with this Company as we especially appreciate the personalized service. Thank you again and yes, we will be back. Such a pleasure.
9 maja 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you so much, Jayne! We’re thrilled to hear that you had another great experience with us. Sarah will be so happy to know you appreciated her personalized service with your new Weber BBQ. We truly value your continued support and can’t wait to welcome you back again. Happy grilling! 🔥🔥🔥
They went out their way to help and…
They went out their way to help and deliver a spare part to Ireland. Superb customer service that I am very grateful for 🙏
2 maja 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you, Shane! We're so glad we could help get those Broil King parts to you in Ireland. Our team is always happy to go the extra mile to support fellow BBQ lovers, no matter the distance! We really appreciate your kind words and hope your grill is back to perfect working order. 🔥
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks, Jason! We're really glad to hear you’re happy with your Weber BBQ and the service you received. We appreciate you choosing to order with us!
Dylan was most helpful and…
Dylan was most helpful and accommodating for our order. Very impressed! All staff very friendly and helpful in there. I will most definitely be recommending!
1 maja 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you, Kristel! We're so glad to hear Dylan and the rest of the team made your experience a great one. We truly appreciate your kind words and recommendation. Enjoy your new fireplace! 🔥
Outstanding service
Outstanding service. We missed part of our order. After a quick phone call, they held the items until we could pick them up. No barriers. No excuses. Just a friendly and helpful team.
30 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks so much, Marcel! We really appreciate your kind words. We're glad we could resolve things quickly and make it easy for you to get the rest of your order. Our team is always here to help — no hassle, just good service!
fast and easy to order
fast and easy to order. communicated with me right away and got everything sent
23 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks so much, Simon! We're happy to hear the ordering process was fast and easy, and that our team was able to keep you updated every step of the way. It was a pleasure getting your Traeger Flatrock shipped out to BC quickly — enjoy putting it to good use!
Weber Spirit e-315 Propane gas Grillgrate
I live in another province. I bought it online. They emailed me on the same day to double-check, and three days later, I received my grill grate at home!
Excellent customer service!
And yes, the Weber Spirit e-315 Propane gas Grillgrate is amazing! Now I can relax doing my BBQ without any flare!
29 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you for the wonderful review! We’re so glad our team could provide prompt and helpful service to make your online purchase smooth, even from another province. Happy to hear that your GrillGrate arrived quickly and that you're loving it on your Weber Spirit E-315. Enjoy those flare-free BBQ sessions — it’s great to know we could help make grilling even better!
Custom wedding gift
Had a custom grill made for a wedding gift. It turned out amazing. The couple were very happy. We had a bit of a time concern as we were leaving the country with the gift but it arrived with time to spare. Would highly recommend this company
29 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks so much, Sue-Ellen! We’re thrilled to hear the custom grill was a hit with the recipients. It was a pleasure helping you create such a meaningful gift. Thank you for the kind words and recommendation!
On time delivery
On time delivery. Great communication right from the start. Very accommodating.
29 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks for the great review, Jai! We’re so glad you were happy with the customer service and delivery. Enjoy your new Weber griddle, and we hope it brings you lots of delicious meals!
Easy to order and quick delivery
29 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you for the 5-star review, Andrena! We're so pleased that you found our website easy to use and that our team shipped out your BBQ part quickly. Happy grilling! 🔥
Excellent customer service and pricing
Excellent customer service and pricing! Our smoker/grill needs a specific grill plates and we were happy to support a Canadian store with the order.
28 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you for your kind words, Alexis! We’re so happy we could help you get the right parts for your Masterbuilt smoker. It means a lot to us that you chose to support a Canadian store; we work hard to offer great service and pricing, so we’re thrilled to hear you had a positive experience. Enjoy the grill! 🔥
Basic assembly and delivery
Basic assembly and delivery. My wife asked the delivery guys a couple of questions about the expensive Napoleon bbq and they just said to read the manual, Couldnt get away fast enough. Just drop off and leave. Poor ambassadors for your business.
23 kwietnia 2025
Good Experience
Good, timely information, did what they said they would do. Delivery as promised
23 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you, Gordon, for the 5-star review! We are so pleased to know that Sarah and the team provided excellent service with your Kamado Joe purchase. Happy grilling!! 🔥🔥
Would highly recommend.
Easy to transact. Good communication after the purchase. Love the product.
22 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks so much, Chris! We're happy to hear the process was smooth and that you're loving your new Camp Chef grill. It was a pleasure keeping you updated along the way, and we truly appreciate the recommendation. Happy grilling! 🔥
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks, Sean! We're glad to hear you had a great experience and that the conversion kit arrived quickly. Enjoy your Napoleon BBQ, and don't hesitate to reach out if you need anything else!
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks so much, Stan! We're glad to hear the online purchase and pickup went smoothly. We appreciate the recommendation and look forward to helping you again in the future!
The folks here at Chadwick’s were so…friendly and helpful
The folks here at Chadwick’s were so helpful and gracious I cannot begin to say how much we enjoyed dealing with them It was so well worth the drive from Don Mills to there store in Hamilton And we’d do it again Thank you to all in getting our Napoleon grill ready for pick-up cheers to everyone at Chadwick’s
The Mitchell
19 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you so much, Mitchell family! We're thrilled to hear that your experience was worth the drive from Don Mills. It was a pleasure helping you with your new Napoleon BBQ, and we truly appreciate your kind words and support. We know you'll get many years of enjoyment out of your new grill! 🔥🔥🔥
I am only buying from local stores
I am only buying from local stores, always had good service here.
11 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thank you for the kind words, Mike! We appreciate your support over the years, and we hope that you're enjoying your new pellet smoker! 🔥🔥🔥
Ooni Halo Pro
Sale staff is very nice, friendly and helpful. Bit hard to get hold of them since the phone line is busy.
16 kwietnia 2025
Odpowiedź od Chadwick's & Hack's Fireplace & BBQ
Thanks so much for the 5-star review, Manju! We’re glad you’re enjoying your new Ooni Halo Pro — your baking photos were amazing! Sarah and the team were happy to help, and we appreciate your patience along the way.
Happy baking! 🍞🍕
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