CertaPro Painters Recenzje 

146
•
Wynik TrustScore: 2 na 5

2,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Certapro definitely does not stand behind their work. They left our garage doors and front door with bubbling paint then told us there was nothing else they could do and stopped communicating with us.... Zobacz więcej

Oceniono na 2 z 5

We used Greensboro location. Sales rep is horrible about responding. The painters came during a week of grey skies and rain. And initially it looked ok. Since with sunny light the creases around corne... Zobacz więcej

Oceniono na 5 z 5

Met with Terry, we did a walkabout and he was informative regarding what was best, adding the job would involve pressure washing, and quality paint, probably taking 3 days. The quote was reasonable an... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Absolutely awful experience with CertaPro, Reading, PA. These guy's were unprofessional and left my property a disaster. Paint all over everything we own (the screens, the drive way, the patio, the ou... Zobacz więcej

Informacje dotyczące firmy

  1. Malarz

Informacje przekazane przez różne źródła zewnętrzne

CertaPro are professional painters and painting contractors, we offer interior painting, exterior house painting and commercial painting. Jobs of all sizes.


Dane kontaktowe

  • Van Buren Ave 2621, 19403, Audubon, Stany Zjednoczone

  • certapro.com

2,0

Słaba

Wynik TrustScore: 2 na 5

146 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 92% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,0

Wszystkie recenzje

(146)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
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Oceniono na 5 z 5

We hired CertaPro painters to paint the…

We hired CertaPro painters to paint the whole entire inside of our house. Ben, brian and David were the three people we were involved with. From the moment they walked through the door we knew we hired the right people. They walked around the house and gave us a quote which was very reasonable. They were very professional very neat very clean. Great guys to get to know. When they started painting they made sure that every bit of furniture was covered made sure that when they were done everything was cleaned up and as they were painting they made sure that the paint job was to our liking. They went over everything making sure there was no mistakes. They were here for 8 days. I can't thank CertaPro and the guys we were involved with enough for a job well done. We are so pleased with the colors and paint job and I feel like we have a new home. Thank you again. From John Dob.......🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

1 października 2024
Opinia niezależna
Logo CertaPro Painters

Odpowiedź od CertaPro Painters

Thanks for sharing this great review, Gina! We are glad to hear Ben, Brian, and David created an extraordinary experience for you.

Oceniono na 1 z 5

We had a very unfortunate experience…

We had a very unfortunate experience with Certa Pro of Jupiter, Fl.
Phil made promises that he couldn't keep. The job took over a month to complete when we were originally told it would take 'a couple days'.
The work was horrendous and paint was everywhere. On the floors, furniture (fabric mind you) stairs, windows, literally everywhere.
The workers were slow as a snail and the sloppiest painters I have ever encountered.
It's bad enough we had travel plans which we had to cancel and take the $ hit for, but the fact it cost us double than what we were originally led to believe - well - that's unacceptable.
Any positive reviews you see are local workers, the real reviews are on BBB. And they are SHOCKING.

1 sierpnia 2024
Opinia niezależna
Logo CertaPro Painters

Odpowiedź od CertaPro Painters

We're sorry to hear this but appreciate you sharing a review of your experience. Each franchise owner/location is responsible for ensuring the quality of their work, performing the work as specified in the contract, and honoring any valid warranty claims. Please email CustomersForLife@CertaPro.com so we can learn more details about what went wrong in your experience.

Oceniono na 5 z 5

I had some outside work done on the siding and trim - had door refinished.

I had some outside work done on the trim (siding) and the Art Frazier came and refinished our door. He did a great job. He was very detailed and made sure the job was finished to our satisfaction. We will be doing the inside of our house at some point and we certainly include CertPro in the bid process.

20 sierpnia 2024
Opinia niezależna
Logo CertaPro Painters

Odpowiedź od CertaPro Painters

Thanks for the 5-star review, Ross! Sounds like Art did a fantastic job.

Oceniono na 3 z 5

Could not meet the standard stated in their contract

PROS: Good people who try hard to meet their own adopted standard.

CONS: Their painting contract stated that 1) they have adopted the American painting contractors trade organization (the PDCA) painting standards, and, 2) that they will do the job right the first time. According to this standard, a "'properly painted surface' is defined as uniform in appearance, color, texture, hiding and sheen. It is also free of foreign material, lumps, skins, runs, sags, holidays, misses, or insufficient coverage. It is also a surface free of drips, spatters, spills or overspray caused by the painting and decorating contractor’s workforce.” (PDCA P1) They did not come close to this standard the first time they performed the job. To their credit, they did come back a second time to attempt to remediate things. However, although they did improve the work, they still did not meet this standard in numerous ways. I believe they tried hard, but they just weren't skilled enough to actually paint that well. I paid for two coats, but I let them off the hook for the second coat since I didn't want to have any further damage to my home--a poor paint job can lower the value of a home.

I think it would be better if they did not give potential clients the expectation that they can provide such a high quality of work, and then there would not be any disappointment by customers. In my case, I needed the job to meet the PDCA standard, but I never received this after two attempts by them. If the standard described above is not actually necessary for you, then you could consider using them. They are good people to work with and will try hard.

16 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Don't use CertaPro

Hat soda pro out here to float and texture a wall. They assured me that they would be able to match my texture. Not only did they not put any containment up to control the dust in my entire home was just covered and dust, but they couldn't even match the texture. A 2-day job turned into a 3-day job. Ended up having to fire them because they were not doing the job right? They were using the incorrect air compressor for my type of texture. They didn't even know what type of texture I had because they kept looking at the walls trying to figure it out. They kept telling me oh we have to lightly sand it and then paint it and it will match your other walls. You don't sand down orange peel. The texturing was so thick. It looked like ice crystals on my wall corporate they're a joke. They don't get involved in their franchise issues. And even though I fired them before, they could do any more damage to my wall, I had to still pay them half of their money. They wouldn't even agree to having me just pay for their material. Had to pay extra money to have a different company come out to correct their work And when they found that out they didn't believe that I had someone come out to fix their work. Terrible company would not recommend them

10 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

If I could give zero stars

If I could give zero stars, I would. Here's my experience. They performed the sloppiest home exterior paint job that I have ever seen with streaks and running droplets of paint as evidence. In the process they managed to etch a glass window, leave paint on the concrete, shingles, windows, window screens, door sills, door handles, light fixtures, concrete and brick. The doors were sealed shut with paint which has already started to peel with normal opening and closing of the door. Their warranty is useless. I would never ever have certapro back to my house or advise anyone reading this to use them to paint a rock. Whatever damage they do to your home, they will not fix it or cover the costs. You will spend your time and your hard earned money in repairs of items that were not broken before they showed up and cleaning up their mess after they leave. Buyer beware. Certapro is a scam.

21 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Lazy CertaPro painters

Crew was late and left immediately to "get material" for job; i.e. rolls of plastic and tape. One stayed to mask and then sat waiting for hours for someone to return with their sprayer. Finally, at 5pm they told us the sprayer was still "on the way" and asked to return the next day. We agreed to 9am. By 10:00 they were no show. I called and was told another 30 minutes. This is how the whole job went - more excuses than work. The final result of spray painting our basement ceiling was poor quality with lots of missed spots. When they removed tape from sheetrock, they tore the paper off the sheetrock. My wife re-painted most of it by hand. We didn't want them back in our house.

22 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Certapro Painters Franchise In…

Certapro Painters Franchise In Litchfield Park, Az owned by Nathan & Jen Marmor. Actually should not get any stars. The Lack of Preparation on the job, one coat used in some areas, holes, cracks and some areas not scraped. Deviation from the quote and the original contract that their sales team Chris Stilwell wrote up. Area to be cleaned up daily was not we had to pick up, razor blades, cigarette butts, paper and plastic in the pool, empty beer cans wrapped in paper his was a daily occurrence. Pool equipment and windows so much over spray was to be covered. Insufficient work force job was promised 5-6 days but took nine days and 4 of the 9 days one guy only for a two story 3939 sq ft home and could not speak English sure they were hired in the Parking lot somewhere. We were even told by owner shame you don’t know Spanish. Failure to address repairs, cracks, holes, peeling paint, broken garage door glass panels, dying plants and trees, over spray but did fix rook tiles they broke we had pictures before the painters started. Day 8 the owner of the franchise pressuring us he wants his payment before the job is even done or we walk the property to address issues. We were turned over to a lien service but we had paid the company with a cashiers check and the lien company perplexed on why. Please don’t use Certapro Painters especially this Franchise company. The people coming to your home are not Licensed, bonded or insured they work under the owners License. Be very careful we have lots of video and documentation.

8 kwietnia 2024
Opinia niezależna
Oceniono na 3 z 5

Several problems.

Below is my original review. They reviewed the color issue and decided to repaint with the correct color.

Several problems.
1. We match colors. No. My house was desert sand. They matched to a new down spout and the result was a yellow house. Their answer: it is Sherwin Williams paint and it is an exact match. I have an ugly yellow house. I will need to get the front of the house painted again.
2. I pointed out where old paint was peeling. They did not scrap the old paint. They put caulk over it. After 2 weeks the old cracks are visible.
3. They dumped some of the clean up water on the grass in several location and into the storm drain. To be fair, only one area of the grass has died.
They were fast and relatively inexpensive and is was a lot of work. In general the painting was ok.
Get what you pay for.

1 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

CertaPro staff did a great job!

CertaPro staff did a great job. Rodney & Efren were on time and very friendly and skilled painters. They did above and beyond our expectations and they are very reasonable. I highly recommend this company!

10 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

I was 100% satisfied with the work done…

I was 100% satisfied with the work done on the railing of my deck. In his initial visit, Nikk Perez listened carefully, saw immediately what needed to be done and gave me a quote right in line with what I expected. They were on time, had all the tools and materials needed and produced a result that far surpassed what would rate a 'satisfactory.' I will use this service again with no reservation, and will recommend them to anyone.

23 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Horrible..

Horrible... just horrible experience with this company. They didn't paint where the job (a copy which I had received) specifically told them to paint, so only half our house was painted, even though we paid for the job as specified. They were incredibly dirty and sloppy. It was a brand new house, and the stopped paint on my new tile and all over my towel bars, bathtub, and appliances. It's still there because I'm scared to clean my new stainless steel appliances with harsh chemicals to get it off. So, those gray-paint fingerprints are a forever reminder of how disrespectful they were to my home. Even tho the company promised their workers would wear booties, they painted in big black work boots that were spattered with paint from previous jobs and dirty from walking around outside. I contacted the company to complain and was told that I'd be penalized if I didn't pay the bill immediately.. so I paid it, but lesson learned... I will never, ever use CertaPro Painters again, nor will I ever recommend them... totally negative experience all the way around.

14 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

I paid in full TWICE cause they lost the first check and they still took me to court

I hired CertaPro painters of Morristown NJ for my outside house painting in June 2023. In the contract they were suppose to do the prep work, sanding and caulking before the paint job. They didn't do any of those things only the paint job, now the paint is peeling. I made a compaint to the owner Mr Richard Webber and he didn't even bother to look at the Unsatisfied work that his company did. Even though I was not happy with the work that CertaPro did, I paid the final payment the day they finished the job in June 2023. They lost that check (Final payment from June). The owner call me on OCT 23 2023 and told me to give another check since they lost the first one, I gave another check and confirmed with the owner in Oct. 2023. He send me a text saying that he received the check and cashed it in Oct. 2023. I thought everything was done but Richard Webber filed a case against me on Dec 20, 2023 stating that I did not make the final payment. I have proof from texts and bank statements that stated I paid the final amount TWICE and Richard even texted me and said he cashed the check. BE CAREFUL with CertaPro painters of MORRISTOWN NJ and the owner Mr Richard Webber. They did a very bad job in painting and they do a terrible job in handling the money. BEWARE OF THIS COMPANY.

21 stycznia 2024
Opinia niezależna
Oceniono na 2 z 5

started work around noon both days

started work around noon both days. then attempted to paint exterior after dark. i asked them to stop and start again the next day.2nd day,started late.i couldnt view the work as it was dark.scheduled 3 times to return (3rd time)to review work. either didnt show or was very late.finally came out to review/finish.i was frustrated that almost 2 weeks had gone by and mistakes were finally getting handled.paid them,wanted it over and done. cleaning my gutters a few days ago,more paint on siding i couldnt see previous,didnt replace all of the screws on my downspouts.damaged vinyl siding.very tardy,sloppy work

20 września 2023
Opinia niezależna
Oceniono na 5 z 5

Certapro just completed our painting…

Certapro just completed our painting project.They finished 3 rooms in 1.5 days.This company in Syracuse NY is excellent. The workers were on time and polite.They cleaned up everthing after and put back all the items that were moved/I would highly recommend Certapro painters

21 listopada 2023
Opinia niezależna
Oceniono na 2 z 5

Worst customer service

They never answer the phone. Always late. They are busy at “other jobs”. My $13,000 job was not good enough. Lied repeatedly. Painting was done less than a year ago and paint is peeling off doors. It eas peeling the week after they left. They never cleaned paint off door brass. I had to call over and over for them to come back to complete job. When they did come back, they were rude to me and complained to me about having to come back. I’ve owned my home for 32 years, I’ve worked with many different contractors. All were good or excellent. CertaPro was awful to deal with. Took my money and lied.

22 września 2022
Opinia niezależna
Oceniono na 1 z 5

I PAID THIS COMPANY $4000

I PAID THIS COMPANY $4000! I ASKED SPECIFICALLY IF THEY WERE GOING TO DO CERTAIN THINGS & COLIN SAID YES! HE TOTALLY LIED & DID NONE OF IT! THEY PAINTED OVER MY FAUCET WHICH I DIDN'T KNOW! I'M DISABLED! MY FAUCET WON'T WORK! I ASKED THEM TO FIX IT! THEY IGNORED ME! WOULD NEVER RECOMMEND THIS COMPANY!! TOTALLY DISHONEST!!

19 kwietnia 2023
Opinia niezależna

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