CertaPro Painters Recenzje 

I had a friend who used CertaPro and was happy with the results. He gave me Shawn’s business card, and Shawn came over to provide an estimate. I explained that I wanted the house repainted with the same color and paint type that was previously used — no color changes. About two-thirds of my home is brick with aluminum-clad soffits. The rest includes wooden casement windows. I recently had a new roof and gutters installed, so all I needed was for the house to be repainted exactly as it currently is. I also have double front doors that did not need painting. Shawn told me I’d be getting one of his best crews — the same crew that painted my friend’s house — and quoted a price of $4,139. However, instead of a crew, one person showed up to do the entire job. To his credit, he did an excellent job. That’s not the issue. The issue is that it took him a total of 10 hours over three days to complete the work. (I confirmed this using my security camera footage, which shows when his truck arrived and left each day.) Two other companies had quoted me similar jobs, estimating about 10 gallons of paint at roughly $80 per gallon — around $800 in materials. That leaves $3,339 for labor, meaning I effectively paid $333 per hour for one person to paint my house. For that rate, I should be hiring Vincent van Gogh, not a one-man crew. I understand that CertaPro has overhead, but the painter arrived in an unmarked, rusted Chevy van that appeared to be his own vehicle. It took him several minutes of yanking on the cord just to get his old power washer started. So, I can safely assume CertaPro isn’t pouring much investment into its “fleet” or equipment. The real kicker came when I noticed they refused to paint the wooden frame surrounding my patio door. It’s a standard sliding glass patio door — two large panes of glass, one fixed and one movable, each surrounded by about 1¾ inches of wood. It would have taken maybe 10 minutes to paint, yet I was told that "wasn't included". For a $4,139 paint job, that kind of nickel-and-diming is unacceptable. The proposal even includes photos clearly showing that patio door and fixed window as part of the areas to be painted. Yes, I can paint it myself in 15 minutes — that’s not the point. The point is being charged an exorbitant amount for 10 hours of labor by one person, only to have minor details like that left unfinished. Because of this experience, I can say with confidence that I will never recommend CertaPro to anyone. I hope the 15 minutes they saved by skipping that frame was worth the lost referral.

Lazy work. I have drips that have dried. They didn't tape anything off so I have paint on my outlets and wall sconce. Thank goodness I had already removed the outlet covers or I'd have paint on those too. When I pay a professional to do a job I expect them to DO a professional job. Very disappointed in the lack of professionalism.

EDIT: The company came out and fixed the issues. The new crew they sent did a great job fixing all the paint drips and cleaning up after the first crew. The room now looks nice.

Hiring SertaPro Painters was a huge mistake. They rushed the job from day one—my neighbors even saw them painting a second coat over a wet first coat just to finish faster. The interior of my one-car garage only got one coat, full of missed spots, and I still paid $1,000 for patchy, low-quality work.

The exterior is even worse. Within a year the paint bubbled, likely because they didn’t let it cure before it rained. Their “fix” was sanding and spot-painting, which left my aluminum siding with bare, textureless patches and obvious mismatched paint. After more rain, new bubbles appeared. They now blame “moisture behind the siding” and refuse to repaint properly—only offering more patch jobs.

Their warranty is worthless, and their communication is terrible. I’ve had to chase them down every single time; they never call back first. Most recently, they came on Sept. 23rd and said I’d hear from them in a day or two. It’s now Sept. 29th, and nothing.

The end result: a patchy, mismatched house, endless follow-ups, and no accountability. I’m now speaking with other painting companys and pursuing legal action to recover my money.

Do not hire SertaPro Painters. The warranty is a joke, the work is sloppy, and the customer service is nonexistent.

The team did a great job! We hired them to paint the entire main floor, which also required a good amount of repairs on walls and ceiling of some rooms. They were very professional and quick, and communicated every step of the process.

Isaac and his team did a fantastic job on our townhome. From start to finish, they were professional and courteous. Couldn’t find a speck of out-of-place paint (and I looked, haha)! Cindy went above and beyond to find a solution that met our scope needs and our budget! A sixth star is in order!

poor customer service never admitted to broken door knob would not recommend

The job was to start on Monday July 25th. At 11 am when no one was here I called in to find out that they were not coming as planned, instead they would be here on Tuesday. Apparently, something came up, I understand stuff happens, just inform us.

Our master bedroom isn't huge but has vaulted ceilings. The color we are covering is a very light shade like what we are using now, light blue to light green. They did not tape anything, did not protect the bedroom furniture which received paint splatter from rolling, did not remove the built-in vacuum plate, painting it on the edge. The cut in job was atrocious, paint on the ceiling around the room, paint on the trim (note baseboards are removed for flooring), insufficient paint in spots around the room due to not having enough paint on the brush or the roller.

When I pointed the issues out to the painter, he said they were told only 1 coat, yes 1 coat coverage. If done properly 1 coat is sufficient. He insisted it needed two coats even though most of what they had done was ok with one. When asking about the cutting in and the paint on the ceiling he said, "oh it was like that before, I have pictures". There were a few small spots the last CertaPro crew made last year (one of the hiccups) but not the entire room.

We painted my office ourselves with the same paint. The original color was a darker orange, and we used the same paint as the master. We had no problems at all with one coat coverage because we took our time and made sure the brushes and rollers always had paint on them (wet).

Kathleen contacted me and let me know the new crew would be here on Thursday morning 8:30 – 9 am. I showed the person what was needed with the basement paint and mater bedroom touch ups. He was surprised because he was told that he was only coming for touch ups. He was not prepared to cover furniture and was not aware the basement needed a full paint job. I was very surprised as both Dave and Kathleen knew what was going on.

He looked over everything in the master bedroom and made excuses as to why the coverage wasn’t good. One coat is not enough. I attempted to point out that 98% of the wall and cut in was good, he just insisted it needed two coats. He said we should just paint everything again. My response was “Whatever we just want it fixed”

I asked about how to fix the paint on the ceiling and as it is not currently painted they would have to paint the entire ceiling and then the walls again. I told him I would discuss it with Dave.
He came to my office and told me he would start upstairs because he needed permission to paint the basement. He then came back and said maybe we should just leave. I again reiterated we just want it fixed.

He was on the phone with someone and when he finished proceeded to pack up. I asked what was happening and he told me they were leaving. “You are angry and we do not need to put up with it so we are leaving” Let’s say I was shocked and now getting angry over this whole thing.

My mother-in-law was present through this and can attest to the fact I was calm and not angry at all. Until they were leaving with no work being done.

I tried to call Dave 4 times, he responded via text once saying he would call me right back. He never answered any calls or texts, never got back to me. I tried Kathleen 4 times, no answer, no return call.

Jen (the owner) called me back to talk about it and find out what happened. I went through the details and told her as I did the second painter that if things needed to be adjusted invoice wise I would talk to Dave. We are not opposed to paying a little extra, things happen. Jen said she would call me back right away. That was 9:30 am, it is now 1:45 pm.

I managed to find another company to finish the job before the flooring next week. I would never recommend CertaPro. They are extremely unprofessional.

Be careful, these folks send unsolicited spam mails to random users' websites, using the fake name Ross !
They have no respect for data protection laws.

I love the organization and more importantly the values the staff and owners represent every day. The home and property service space is ripe for tremendous growth and I am grateful for the opportunity to work with such a great company.

Work was rushed and as a result areas agreed upon were not completed unless we pointed it out.
I was provided a timeline that was not adhered to and poor excuses were offered as to why painters did not return the next day as promised.

Not enough care was taken to protect floor spaces (tiles & hard wood floor), and stair bannisters resulting in paint splatter. We then had to go through and clean areas to remove paint. Not professional work. Not impressed.

Three wall electrical switch plates were over tightened resulting in cracked plates. I pointed this out and they were replaced. But why would someone overtighten one wall plate and then overtighten a second one, then do it again a third time. Bewildering !. Overall Impression is inconsistent quality and missed areas such as baseboards door trims.

One more one star review! It’s more of a technology company than a painting company. Local franchise (Chicagoland) has destroyed the company. You WILL BE abandoned by them! Go to your local hardware stores bulletin board and grab the business card of a local painter!

Will use again. Easy and quick estimate, scheduled quickly, On time and friendly and efficient workers. Painting job was done well, no mess. quick clean up and everything put back in its place.

cannot paint properly an exterior door. They have tried a couple of times to repair, but still bubbles. And now they blaming me the door is old and needs to be replaced. They do not look for solutions but excuses. If you do not want stress and more expenses, avoid this painting contractor. they are unprofessional and incompetent. see their attached work as a proof. Now I have to do it myself at my own expense.

I cannot attest to the quality of the work - but based on my experience of my neighbor using them - I will definitely never do so. My neighbor was getting his cabinets painted, and they set up outside in the front yard with only a tarp on the ground. There was a slight breeze and we came outside to find them spraying paint and all of it was going all over our cars. So based on their lack of awareness - I’m not too confident in the quality of their work.

Do not use Certa pro painters in GA, I had them paint my home, smear my brick and repair trim and siding that was damaged in a few spots, I also had them replace/rebuild 3 out of my 8 columns on my front porch, the painting on the siding was good but the trim painting was bad, the painting of my front porch was terrible, they missed so many areas and the carpentry work on my columns was horrible, the guy doing the carpentry work even told me he was not a carpenter, the boards were to short, he reused 25 year old trim instead of replacing it like I paid for, the never replaced have of what the quoted me for, not sure what types of wood the used on the columns cause the paint bubbles up, they look worse than the originals, it took them over 2 weeks, when they came back to try and fix it they just scrapped it off and touch painted it and that stood out. I made a complaint and they sent a different crew out, (this is a year later) and they did the same thing, just scrapped off the old paint but at least they repainted the entire column so it matched, and repaired some of the rotted wood on the back of the home, but to this day that column still has bubbles paint all over it, my windows were poorly painted and painted shut, they didn't scrap the overspray off the glass, I could go on and on, don't let them paint your home, the estimator looks very professional with a company vehicle but the actual painters are just local meth heads that leave oil stains on the street in front of your home. and this was almost a 10k paint job.

This is for Certapro Nashville: Do not use this company. I have been waiting since November 2024 for the front of my house to be painted. This house has been painted previously. They also market themselves as painting commercial buildings. After much phoning/emailing with Ashleigh and Max Watson, sales person, to the point I reached out to the owner, Dylan, to request a refund. No contact from him but I was able to get a date for May 5, 2025, to get my house painted. I was traveling on this day but returned that night to no house painted. No contact on the day to say why. On reaching out yet again on May 6 requesting a refund, they had no idea the job had not been completed. The front office staff spoke to the owner (who has never spoken to me directly), they will process a refund but will be delays so I am told. At the time of writing this I am waiting for a refund. AVOID. AVOID. AVOID.

I'm a former employee of the certa pro in Bloomington, IL 61704. I was only on the job for approximately one month when I encountered a job where a child was known to have gotten lead poisoning. The company did not provide any safety equipment and they told me I wouldn't need it because I wouldn't be in the house long enough to contact poisoning. 10 days later I was in the hospital with severe lead poisoning and needed to be off of work for 2 months. Mike wheeler the production associate ommunicated with the JSS that he was not to say anything to me about what they provided as I was told months later. The day I received a settlement check from work comp Mike called me to fire me but said he would let me know the following day. When he called back he "laid me off". I messaged the owner (Mark) about unemployment and he will not even respond to me. I called the corporate office and they said to report to the BBB which I will be doing. The guys that do the painting are great but management does not care about anything but their bonus checks. Was told by Mike we were the reason he didn't get his end of the year $8,000 bonus when the only complaints we ever had were about management. Do your research before hiring someone with a reputation like this. You'll know if you ever have a disagreement with Mike because he will scream at anyone he feels doesn't further his agenda.

They were unprofessional. They didn't do prep work very well. No wood fillers or wall filers. They used pressure hoses but did not do much other than form a puddle of water in my living room. They painted over dirt and cracked hanging paint chips. No wood fillers or wall filers. They said they would come back to do touch ups but kept making excuses and never did. Workers crumbled up taping paper and just threw it on my property for me to clean up.

Had owner of local CertaPro come over. Was supposed to send me an estimate for jobs that needed to be done. NEVER RECEIVED.. I am in CT and dealt with Owner Marc Prive... Texted, emailed, and called. Even talked with staff from the office.. NO HELP AT ALL..! LOOKING FOR A NEW PAINTER.. Do not recommend this company at all..

They did a nice job of painting. Unfortunately they were sloppy. They got paint on my expensive window frames...paint on my window...paint on my floor!