Received items but very small and terrible quality. Have sent an email re refund but now reading these reviews think better to just write off the experience. Do not order!!!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is obviously a scam company. Unfortunately I haven't checked these reviews before ordering. No delivery and no answer from its support. They will steal your money- stay away. I won't I will not... Zobacz więcej
Pessima esperienza di acquisto online: l'ordine è stato spedito due settimane dopo, da Dubai, ha dovuto passare la dogana, con il risultato che 114 euro sono diventati 165 euro. Il supporto clienti si... Zobacz więcej
Reakcja na opinię
Horrible service. 1. My order is out of deadline (more than 1 week) and it has not delivered yet. 2. Communication is very low quality. Firstly, they send me a template answer without info (“ As a r... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
CEDELAR established itself as a brand new concept store. Nowadays, everyone finds their own style of clothing. We offer you a unique, innovative and sophisticated line of clothing.
Dane kontaktowe
Francja
- cedelar.com
1,3
Bardzo słaba
116 recenzji
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good product quality and nice customer…
Good product quality and nice customer service! received my order in 3 weeks and really content with my experience with cedelart !
6 sierpnia 2020
Opinia niezależna
All their clothes are from AliExpress
All their clothes are from AliExpress, couldn’t believe when I saw their site, recognised all the garments. Poor quality, all from China
1 sierpnia 2020
Opinia niezależna
Odpowiedź od Cedelar
Hi there, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
On March 22 2020 I placed an order...
On March 22 2020 I placed an order and I was so excited about the cool and funky designs. I purchased several items of which a few of those items were meant to be Birthday gifts for two Birthdays in May. Its July 28th and after exchanging several emails with the support team, of which only the first few were answered, I'm finally accepting that I will never see these items or an updated response to the status of my order. It is a shame because the design and originality of the clothing immediately pulled me in, and had Cedelar handled this situation better I would have been a repeat customer. I shop online A LOT and not just for myself but for family and friends. I DO NOT RECOMMEND SHOPPING this brand, I cannot speak to the quality of the clothing but waiting 4 months for clothing and accessories or even tracking information is ghastly and unprofessional. COVID-19 or not, I have successfully shopped international brands and I have received all packages with very little shipment delays. Now I have to attempt a credit dispute in hopes that I can get my $250 dollars back from this store. Be wary of Instagram advertising shops like Cedelar, they are usually scams and or you will never receive your purchases. This will be the second time this has happened with my purchases from Instagram advertising new brands. Best of luck with your shopping and be aware!
28 lipca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Sheena, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Total scam!!!
Total scam!!!! Do not buy from this company!!! They did not deliver the product and also do not answer to any messages!!!
19 lipca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Sintra, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Always satisfied with Cedelar
Always satisfied with Cedelar, just discovered this brand recently, very good quality, nice service, never got problem with them. I recommend.
16 lipca 2020
Opinia niezależna
I have ordered 2 month ago and I think…
I have ordered 2 month ago and I think I will never receive my parcel very very bad service they never answer 🥺🥺🥺I should have checked all the review before ordering... I think they take your money but never answer you ... worst experience ever
15 lipca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Najat, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Absolutely horrible
Absolutely horrible!
I’ve been waiting for my order since the beginning of March and didn’t receive a response to my requests at all. Never again!
8 lipca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Loes, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Very bad
Very bad, it’s a spam !! They never going to ship out and no refund for sure, the company is fake as well
3 lipca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Kathryn, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Terrible!Waiting for my order since 10…
Terrible!Waiting for my order since 10 of May.Still don’t have any tracking number.Not sure,I will have my jeans at the end.And for 100% they don’t have money refund.Dont order CEDELAR!Thats a fake company.
27 czerwca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hi there, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Horrible Update On Order
I confirm I have now received my order. It took three months to arrive (I ordered two orders in total: a pair of jeans and a small bag "SANSA"). The small bag is still yet to arrive. Therefore I am still trying to keep demanding a refund from them. Might have to actually advise on the previous review and contact European consumer centre as well, since it's been established that the company responds very slow, even to their DMs on Instagram, although this is their main advertisement resource. The quality of the jeans was alright with an excellent design overall; however, there were no holes manufactured in the jeans (for the actual buttons) to zip the jeans!!! Therefore, I had to poke holes myself to try to wear them anywhere and be able to close them and wear them. Utterly bad quality for the price they display on their website. It was delivered to me by China parcel tracking or they also say EMS; therefore again this proves there don't have any warehouses in Paris.
24 czerwca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Karyna, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Awful! Terrible! Horrible!
It took me 2 months to receive my order. At the meantime they were very slow to answer my emails.
When I have actually received my order, it was 100% disappointed: poor quality, design doesn't match the promised one, instead of dress I have received a shirt!
I want to return those items back but Cedelar are very slow with providing all the necessary details... Honestly I think nobody will refund me and I am almost 100% sure that they don't have this customer service... All those items are coming from CHINA and not from Paris, FRANCE (as they positioned themselves).
I have already announced to the European Consumer Center for this poor quality e-commerce and now will proceed to legal actions.
Just don't buy at Cedelar!
23 czerwca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hi there, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
i ordered on may 30 and paid more to…
i ordered on may 30 and paid more to get the order in 5 days till now nothing received , i got email that one of the items not availbale i said it is fine send all and keep this item for later , i sent 4 emails after thst no reply even !!!!! and till now nothing received !!!! will give few more days if nothing received will have to go legally
22 czerwca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Fady, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
3 months to get my order!!
3 months to get my order!!! Very bad service!
Ive ordered 1 jacket and 1 skirt.
The jacket was absolutely not what I expected but the skirt was nice
17 czerwca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Hannah, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Very poor customer service
Very poor customer service. The jeans were an odd fit so requested a return, weeks later still no returns form just repeated request for order number, which they had and photographs. Much delay, no action and no monies returned. Would not recommend
17 czerwca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Jane, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Very good style
I very like the product and mostly the style. The delivery was a bit late but it was okay.
8 czerwca 2020
Opinia niezależna
i'm more than satisfied of the product…
i'm more than satisfied of the product that i oredered, it took a bit time to get delivered but i guess that's due to the actual circumstances of COVID-19
keep up the good work !
8 czerwca 2020
Opinia niezależna
My honestly opinion
I want to share with you an honestly opinion : Im in love with this brand and the products it proposes !!! Personally I haven't had any problems with Cédelar... I recommend their products !
8 czerwca 2020
Opinia niezależna
Such a bad service and quality
It take two and half months to receive the order.....terrible quality and it is not match with the picture on website! Also there is one item less in my order! This is definitely a scam website!!!
3 czerwca 2020
Opinia niezależna
Odpowiedź od Cedelar
Hello Melissa, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Je suis très satisfaite de…
Je suis très satisfaite de l'entreprise. Je recommande fortement.
1 czerwca 2020
Opinia niezależna
I’m in love with that company
I’m in love with that company, true it's complicated with the corona but frankly my packages arrived intact, i recommend.
31 maja 2020
Opinia niezależna
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