Craig Baker Driver Training (Nationwide HGV & PCV Training) Recenzje 

219
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Brilliant company. Very accommodating. Really knowledgeable and patient instructors. Particularly mention for Pete Hawthorne (Wigan) and Garry Delaney (Sheffield). What Pete doesn’t know isn’t worth k... Zobacz więcej

Oceniono na 5 z 5

Passed my C+E today, massive thanks to GARRY Helped me through everything, couldn’t ask for a more understanding and supportive instructor. 100% recommend Craig baker and the team. Also thankyou you t... Zobacz więcej

Oceniono na 5 z 5

The company where I work at put me through my Class 1 with Craig Baker Driver Training. I had no idea what to expect. 4 days later and I've passed my Class 1 with only 2 minors. Roy and Mark h... Zobacz więcej

Oceniono na 5 z 5

Passed first time on the 01/09/26, Richard was mega only had 2 lesson before my test and he got me ready with ease. Couldn’t recommend them any more, super helpful and lots of great knowledge and teac... Zobacz więcej

Informacje dotyczące firmy

  1. Szkoła transportowa
  2. również w kategorii:
  3. Ośrodek szkolenia kierowców
  4. Plac manewrowy
  5. Szkoła nauki jazdy
  6. Szkoła zawodowa

Napisane przez firmę

At Craig Baker Driver Training, we specialise in nationwide HGV and LGV training courses, offering comprehensive instruction for aspiring drivers at all levels. From car lessons to advanced certifications such as HGV Class 2 (Cat C), HGV Class 1 (Cat CE), and CPC Module 4, our expert trainers are dedicated to providing the highest quality education and support. With the current demand for HGV drivers soaring and over 80,000 vacancies across the UK, there has never been a better time to embark on a career in this field. Our courses are designed to equip you with the skills and confidence needed to succeed, with the potential to earn up to £50,000 annually. We operate out of several convenient locations, including Wigan, Chorley, Accrington, Sheffield, Coventry, Lichfield, Milton Keynes, and London ensuring accessible training no matter where you are. Our direct access courses make it easy to achieve your driving goals swiftly and efficiently. Join the many successful drivers who have trained with us and start your journey towards a rewarding and lucrative career with Craig Baker Driver Training. With our experienced instructors and state-of-the-art facilities, we are committed to your success on the road.


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4,7

Doskonała

Wynik TrustScore: 4.5 na 5

219 recenzji

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4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(219)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 79

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Oceniono na 5 z 5

I had petro as my trainer he helped me…

I had petro as my trainer he helped me massively shown me everything I failed twice but he just kept saying it was my nerves just stay calm and youll pass just had my third test passed with 5 minors can’t thank him enough brilliant trainer thanks so much

1 lipca 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you for the brilliant feedback and huge congratulations on passing your test — third time lucky with just 5 minors, that’s a great result!

It’s fantastic to hear how supportive Petro was throughout your journey. He’s got a great way of keeping learners calm and focused, and we’re so pleased his patience and encouragement helped you get across the line. Failing can knock your confidence, but you stuck with it and got the result — well done!

Thanks again for choosing Craig Baker Driver Training. For anyone ready to start their journey, visit us at 👉 www.cbakerdt.co.uk — we’re here to help every step of the way. 🚛👏

Oceniono na 1 z 5

DO NOT USE



DO NOT USE – AVOID AT ALL COSTS

The only positive experience I had was with my instructor, Andy – he was excellent and extremely professional. Unfortunately, everything else about dealing with Craig Baker (CB) was a complete disaster.

Before I could even begin my practical lessons, I had to complete my theory. Fair enough. I chose to travel out of my way to a different city just to get it done sooner. When I arrived, I found out CB had booked me in for a bus test, not the LGV theory I actually needed. No apology, no accountability – just a complete waste of time. I let that slide, even though I shouldn’t have had to.

After finally passing my theory (first time, by the way), I only then found out that I was entitled to two hours of “one go one” training to help prepare. No one had mentioned this beforehand – another clear sign of poor communication and terrible customer service.

My practical lessons were in an urban trailer, but when it came to the actual test, they put me in a full-length artic – a much larger vehicle than what I had trained on. I wasn’t even told this would happen. The lack of consistency and communication is staggering.

After failing the test (unsurprisingly, given the surprise vehicle change), I requested my fail receipt when I moved to a more reliable training provider. I sent a message – it was read and ignored. When I called, they brushed it off, claiming their “automated system doesn’t always work.” Another excuse, another lie.

To top it off, CB has test wait times of around 2 months, while other firms I looked into had wait times of just 2 weeks. It’s clear they are only interested in taking your money, not supporting your training journey or providing a decent service.

Poor communication, poor planning, and zero transparency. Save yourself the stress and go elsewhere.

6 maja 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you for taking the time to share your feedback. We’re pleased to hear that Andy provided you with excellent and professional instruction.

We’d like to address some of the concerns you raised to clarify a few points:

Firstly, we do not offer one-to-one theory training sessions; instead, we provide group theory revision sessions. This was clearly explained to you during our calls, and we have reviewed the call recordings which confirm this was discussed prior to your booking.

Regarding the vehicle used for your practical test, the full-length artic is not significantly larger than the urban trailer you trained on. The size difference is relatively minor—comparable to the difference between a Citroën C1. We prepare all our learners thoroughly to handle the test vehicle, whatever the model.

As for the theory and practical test waiting times, these are determined by the DVSA and are unfortunately outside of our control. We did offer you an earlier test date at one of our other depots in an effort to accommodate your needs and reduce your waiting time.

We take pride in the professionalism and support provided by our instructors and team. We always aim to deliver clear communication and a quality training experience to all our learners.

If you have any further questions or would like to discuss anything in more detail, please feel free to contact us directly.

Thank you again for your feedback.

Oceniono na 5 z 5

Booked for a 2 day course for my C1…

Booked for a 2 day course for my C1 license. Everything was easy to get sorted over the phone and had everything explained and booked very quickly.
My instructor was Kyle and he was extremely helpful all the way through the training. I was a bag of nerves for my test and he helped me keep my cool and I passed first time! Honestly a great instructor.
I would really recommend this company to anyone.

17 czerwca 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you for your fantastic review! We're so glad to hear you found the booking process straightforward and that Kyle was such a supportive instructor throughout your C1 training. Huge congratulations on passing first time — that's a brilliant achievement!

We really appreciate your recommendation. If anyone else is looking to get started, they can find more info on our website: www.cbakerdt.co.uk

Wishing you all the best on the road ahead!
— Craig Baker Driver Training

Oceniono na 5 z 5

Flawless Service

I have just passed my HGV through Craig Baker Training, I had experience from 3 of their instructors, John, Andy and Shaun. All 3 of these guys were amazing, friendly and very informative. Flawless service from Craig Baker Training, I cannot thank them enough for their time and effort with me. Highly Recommended to anyone wanting to obtain a new license.

18 czerwca 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you so much for your kind words and congratulations on passing your HGV test! We're thrilled to hear you had such a great experience with John, Andy, and Shaun — they’ll be really pleased to know their support made a difference.

We’re proud to offer consistent, high-quality training across all our locations, including our Sheffield depot. If anyone else is looking to get started, they can find more information on our website: www.cbakerdt.co.uk

Thanks again for the recommendation and all the best in your HGV career!
— Craig Baker Driver Training

Oceniono na 5 z 5

HGV Test/Exams

I have fortunately, just passed my class 1 test/exams, and I would like to provide my appreciation to Kyle and Julie for their professional attitude and assistance throughout, which ultimately (with their relaxed but detailed style of teaching) led me to passing first time. I can't thank them enough for their patience and friendly approach to the training.

13 czerwca 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Huge congratulations on passing your Class 1 test first time – that’s an incredible achievement! 🎉

A big shoutout to Kyle and Julie at our Wigan depot for their continued dedication. We’re so pleased their friendly, professional approach made your experience such a positive one.

If you're considering your HGV career or want to upgrade your licence, get in touch with our team at www.cbakerdt.co.uk – expert training and first-time passes are what we do best! 💪🚛

Oceniono na 5 z 5

Class 2 (C licence) licence acquisition.

Have just passed my class 2 licence with Craig Baker driver training. My instructor Marcus was more than helpful and full of knowledge which really helped during my 3 day intensive course and his confidence in me paid off for my on road driving test and reversing test. Highly recommend Craig Baker driver training and their instructor Marcus.

12 czerwca 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thanks for the great feedback and congratulations on passing your Class 2 (Category C) licence! We're thrilled to hear that Marcus made a positive impact during your training – he's a fantastic instructor and we're proud to have him on the team.

If anyone else is looking for HGV training in Coventry or beyond, we offer professional, intensive courses to get you road-ready quickly and confidently. Visit www.cbakerdt.co.uk to learn more or book your training today! 🚛✅

Oceniono na 5 z 5

Craig Baker driver were really amazing

Craig Baker driver were really accommodating and lovely! They helped me get my C1 booked in last minute and helped me pass 1st time with only 8hrs driving. Thank you so much to my lovely instructor for the laughs and the amazing advice it definitely helped! Couldn't recommend them enough!

11 czerwca 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Hi there,
Thanks so much for your lovely review! We’re really pleased we could get you booked in last minute and even happier to hear you passed your C1 first time – and with just 8 hours of driving too, that’s fantastic!

We’ll be sure to pass your kind words on to your instructor – they’ll be delighted to know the laughs and advice made a difference. Wishing you all the best in your driving journey, and thanks again for recommending us! 🚐👏

— The Craig Baker Driver Training Team
www.cbakerdt.co.uk

Oceniono na 1 z 5

Fraud fraud fraud

Think 1000 times before you go to them They have enrolled me without telling me that I have to spend 185 days in UK before I go for my driving training and test they took 2400 pounds from me got to know on the 3rd day of training that when they gave me a form to sign before my reversing test after that they said you can come back once 185 days re complete and we will give u training but then when the time near and I called them for course they said we re not responsible for anything and won’t give any training and also won’t return any of my amount so it was total of 2400 pounds which they have taken from me for nothing and then started threatening me. I lost 2400 pounds hard earn money just because of Lee Calderbank and the owner Craig Baker also didn’t support in anything as he was aware of everything

4 czerwca 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

We are disappointed to receive this review and feel it is important to clarify the facts.

The individual in question had already successfully passed their HGV theory test prior to enrolling with us. To take this test, DVSA regulations clearly state that a person must have been resident in the UK for at least 185 days within the past 12 months. By completing the theory test, the individual had already confirmed that they met this legal requirement.

We delivered the initial training as agreed. However, when it came to completing DVSA paperwork for the reversing test, concerns arose regarding the customer’s residency status. As a DVSA-approved training provider, we are legally obligated to verify eligibility before continuing with any testing. Unfortunately, we were unable to proceed until the residency requirement had been met.

We made it clear that training and testing could resume once the legal residency criteria had been fulfilled. Regrettably, rather than resolving the matter appropriately, the individual directed abusive and threatening language towards our staff and business. We have call recordings to support this and take such behaviour extremely seriously.

At our company, we are committed to delivering a fair, transparent, and professional service to all trainees.

Oceniono na 5 z 5

Massive thanks to all the lads at Craig…

Massive thanks to all the lads at Craig baker for getting me through my HGV course I had four different instructors on various days and they were all amazing,and they all had so much patience and respect could not fault any of them,I would recommend this company to anyone looking to become a professional driver it's a weeks course and by the end of it you have a lorry license, absolutely superb thanks again lads.ryan

26 maja 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Hi Ryan,
Thanks so much for your brilliant review! We're really pleased to hear you had such a positive experience with all of our instructors. The team always aim to be patient, respectful, and supportive throughout – and it's great to know that came across. Massive well done on passing your HGV course, and we wish you all the best in your driving career. Don’t be a stranger – keep in touch!

For anyone else looking to start their journey to becoming a professional driver, visit www.cbakerdt.co.uk to find out more. 🚛👏

— The Craig Baker Driver Training Team

Oceniono na 5 z 5

Great instructors, 💯 recommended

I hadn't had much time driving on the road since Covid. Beginning my class 2 HGV lessons with Craig Baker Training, their patient and experienced instructors taught me everything I needed to know to pass my test first time and feel confident on the roads in a truck. I am super excited for starting this new career. Thank you to all the instructors who got me through. Highly recommended.

2 czerwca 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Hi Ryan,

Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience with all of our instructors — we’re proud of the team and the patience, professionalism, and support they provide every day.

Well done on passing your HGV course and becoming a professional driver — it’s a huge achievement! We're glad we could be part of your journey.

If anyone else is looking to start their HGV career, they can find out more at www.cbakerdt.co.uk.

All the best on the road, and don’t be a stranger!

– The Craig Baker Driver Training Team 🚛

Oceniono na 5 z 5

HGV training…made easy

I recently completed my HGV training with Craig Baker HGV Training, and I couldn’t be more impressed. From start to finish, the entire process was smooth, professional, and incredibly supportive. The instructors are highly experienced, patient, and genuinely care about helping you succeed. They break everything down in a way that’s easy to understand, even for complete beginner.

I would like to thank the two Chris’s for patience (especially on roundabouts) and feel they were instrumental in my approach to the test. Also would like to wish Little Chris a speedy recovery from his recent illness.

I passed my test with confidence thanks to their expert guidance. If you’re considering getting your HGV license, I can’t recommend Craig Baker HGV Training highly enough – it’s easily one of the best decisions I’ve made for my career. Top-class service all around!

30 maja 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you so much for your amazing feedback! We're absolutely delighted to hear that you had such a positive experience with us. Huge congratulations on passing your HGV test — your hard work really paid off! 🚛👏

A big shoutout to both Chris’s for their dedication and support (they’ll be chuffed to hear your kind words), and we’ll be sure to pass on your well wishes to Little Chris — much appreciated.

Wishing you all the best in your driving career, and thank you again for choosing Craig Baker HGV Training!

If anyone else is looking to start their journey, visit us at www.cbakerdt.co.uk

Oceniono na 5 z 5

Driving instruction

I had the pleasure of both Kyle and Pedro showing me the ropes in the ambulance. Both were very through, patient and taught me what I needed to know to safely drive our new motorhome (and ultimately pass my test!) Would definitely recommend.

16 maja 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you for the lovely feedback! We're so pleased to hear that Kyle and Pedro helped you feel confident behind the wheel of the ambulance and your new motorhome. Congratulations on passing your test — great work! 🚐👏

If anyone else is looking to get on the road, visit us at www.cbakerdt.co.uk

Oceniono na 5 z 5

A great team

Everyone that I worked with over my time training here have been brilliant, Chris showing me the basics, Pedro helping me refine and polish these and Niel giving me the final boost in my confidence behind the wheel

20 maja 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you so much for the fantastic review! We're really pleased to hear that Chris, Pedro, and Niel all played a part in helping you grow your skills and confidence behind the wheel. It's great to know their support made a positive impact on your training journey.

If anyone else is thinking about starting their driver training, visit us at www.cbakerdt.co.uk – we’re here to help every step of the way! 🚛💨

Oceniono na 5 z 5

one of the best people for HGV in…

one of the best people for HGV in sheffield , i got my class 1 at first attempt . staffs were polite and kind not stressing me to do this do that like first they are allowing to make mistakes and then they are retifying it worth for money.

15 maja 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you so much for your kind words! We're thrilled to hear you passed your Class 1 on the first attempt – huge congratulations! Our team always aims to provide a calm, supportive learning environment, so it's great to hear that made a difference for you. Wishing you all the best in your HGV career, and thank you again for training with us.

For anyone looking to start their HGV journey, visit www.cbakerdt.co.uk to find out more!

Oceniono na 5 z 5

It’s been pleasure to work with you…

It’s been pleasure to work with you guys, absolutely amazing team work. Just wanted to say special thanks to Neil,Julian and Chris, very professional and very helpful and friendly.
Thank you so much.

9 maja 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you so much for your kind words! It’s been a pleasure working with you too. Neil and Chris will be thrilled to hear your feedback – they truly appreciate your recognition. We're proud of our team and their dedication to providing professional and friendly service.

Thanks again, and we look forward to working with you in the future!

Visit us anytime at www.cbakerdt.co.uk 🚛😊

– Craig Baker Driver Training Team

Oceniono na 1 z 5

Bad experience

The instructors brilliant
This company full of miss information and planing is even worse
1 was told I was in on Wednesday and my test was Thursday in sheffield then they cancelled my test without my knowledge then when I called them they said test next week in Manchester which I find that bizarre ,I did ask the question why is that they say sheffield was closed because of health and safety something to do with ceiling I went few days later and I have asked the staff in sheffield they said that wasn't true we never closed,and on the day of the exam they didn't let me drive to Manchester so I lost a valuable driving time , on my first day I was meant to do 4 hours I end up doing 8 hours after a night shift , the trucks out of dates and you learn in short trailer and the test in long trailer which is strange.
I'm not saying avoid the company but check and confirm everything before.
1 more thing don't aspect to get apology from them.

Thank you john-andy-neil, you are all brilliant, but company and training schedules and vehicles is 00000

11 kwietnia 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. However, we’d like to clarify that there was no mention of health and safety issues regarding the Sheffield centre, and we're uncertain where this information may have come from. We always strive for clear and accurate communication and apologize for any confusion caused.

We agree that training after a night shift can be difficult. We strongly advise against attending lessons after a night shift, whether it's for 4 hours or 8 hours. It's important that students feel rested and prepared to get the most out of their training. If there are ever any issues with scheduling, we're more than happy to work with you to find a better solution.

Regarding the trailer, it's important to note that, within each category, candidates should be prepared to handle a variety of vehicle types and sizes. Passing the test means you'll likely be required to drive vehicles of different lengths once you start your job. Our goal is to ensure that all students are confident and adaptable in handling any vehicle within their category.

Thank you once again for your kind words about the instructors. We truly appreciate your feedback and are committed to continually improving the training experience. Should you have any further concerns, please don’t hesitate to reach out to us directly on 01942 741 310.

Oceniono na 5 z 5

First of all thanks to this company…

First of all thanks to this company competitive quote made everything a breeze from start to finish thanks to Chris Barlow and a patient and knowledgeable trainer aswell as kyle aswell start my class1 training on Monday and passed on Friday this company really know there stuff highly recommended thanks

21 kwietnia 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

A huge congratulations on passing your Class 1 – and in just one week, that’s fantastic! 🎉 We're so glad to hear that everything went smoothly from start to finish and that Chris Barlow and Kyle gave you the guidance and support needed to succeed. Your kind words mean a lot to us, and we’re proud to have been part of your journey.

Thank you for the recommendation!
Visit us anytime at www.cbakerdt.co.uk 🚛💪

– Craig Baker Driver Training Team

Oceniono na 5 z 5

Great company

Great company, thorough instruction, made everything simple to understand, would highly recommend. Thanks to Neil, Kyle & Chris.

2 maja 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you for the great feedback! We're so pleased to hear you found the instruction clear and easy to follow—that’s exactly what we aim for. Neil, Kyle, and Chris will be thrilled to know they made such a positive impact on your experience.

We really appreciate the recommendation!
Visit us anytime at www.cbakerdt.co.uk 🚛👍

Oceniono na 5 z 5

Toughness pays off!

Had a 4 day (16 hour) course in Wigan. First 2 days were with Neil who took me round some quite challenging routes but kept my confidence up with plenty of encouragement and explained everything well. Day 3 was with Pedro who apologised at the start as he said he was going to be quite tough with me as the test was the next day. Same as the last 2 days with the difficulty of the routes. Felt knackered after concentrating for that long and dejected as was starting to make silly mistakes. Day 4 was with Chris who was taking me to the test, after half an hour he gave me a verbal kick up the jacksy and told me what I needed to change. When I started the test I was nervous but on seeing the route was nowhere near as difficult as what I had been doing, I started to relax. Passed first time no faults. If you are trained hard, the test is easy!

25 kwietnia 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

What an incredible journey – and huge congratulations on passing your test first time with zero faults! 👏 Your story perfectly highlights the value of solid, honest training. Neil, Pedro, and Chris will be chuffed to hear how their tough but supportive approach helped you build the skills and confidence needed to succeed.

You’ve shown that with determination and great instruction, anything is possible. Thanks so much for sharing your experience – we really appreciate it!
Visit us anytime at www.cbakerdt.co.uk 💪🚛

– Craig Baker Driver Training Team

Oceniono na 5 z 5

Excellent service

Wonderful experience with Craig baker! And instructor Marcus. I managed to pass both my practical and reverse parking of my class 2 tests.Marcus was great with helping me understand the vehicle and what I as a driver need to do, his experience in all classes and knowledge is really helpful and was a massive help for me passing. I would definitely work with or recommend him again!

25 kwietnia 2025
Opinia niezależna
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Odpowiedź od Craig Baker Driver Training (Nationwide HGV & PCV Training)

Thank you so much for your amazing feedback – and huge congratulations on passing your Class 2 tests! 🎉 We're thrilled to hear you had such a positive experience with Marcus. His expertise and supportive teaching style really do make a difference, and he’ll be delighted to know how much you appreciated his guidance.

We're proud to have helped you on your journey, and we truly appreciate your recommendation!
Visit us anytime at www.cbakerdt.co.uk 🚛✅

– Craig Baker Driver Training Team

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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