Catalina of Stanningley Recenzje 

260
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience buying a new car here, John was excellent, friendly and helpful. Will definitely buy future vehicles from them, and highly recommend.

Reakcja na opinię

Oceniono na 5 z 5

The best experience I’ve had when purchasing a car. Michael is calm, professional, kind and approachable. He understood what kind of car I was looking for, gave me good insights into models for sale a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought a car from here, the salesman Steve was friendly, helpful and not at all pushy. Answered all our questions, organised test drive and ultimately got a sale! Unfortunately, less than a week later... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently purchased a 2015 Ford Kuga from Catalina of Stanningley after finding the dealer through AutoTrader. The car was exactly as described and is in very good condition. I’m very pleased with... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Komis samochodowy
  2. również w kategorii:
  3. Dealer pojazdów mechanicznych

Napisane przez firmę

We are a family owned and run, independent, business. Trading from our sole site since January 1992. We offer a broad range of hand picked, high quality used vehicles. All prepared at our state of the art, preparation facility, meaning that all our vehicles are available to drive away within 30 mins. We have developed great relationships with many of the top new car dealers in the UK to ensure we have the best stock available at all times. As a finance specialist we are fully regulated by the FCA and can offer the best finance packages around, both HP and PCP starting at as low as 6.9% APR. If you need any further information don't hesitate to call us on 01132553755 or email us sales@catalinaofstanningley.co.uk.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

260 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(260)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 182

Napisz recenzję
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Oceniono na 5 z 5

I reverently purchased a car from…

I reverently purchased a car from Catalina. Seemingly great process, they kept in communication regarding when the car was ready for collection. Very warming and welcoming assistant (John) highly recommend :)

4 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thanks for a fantastic review Shanice, enjoy your new car!

Thanks
Hannah

Oceniono na 5 z 5

Friendly, Helpful and not-at-all pushy.

Michael at Catalina of Stanningley was delightful as always. This is the second car I have purchased from this garage, and with good reason. They are incredibly friendly, approachable and there is no pressure placed on the customer, even for their additional services.

Hannah with the aftersales team was also fantastic, agreeing to sort out a couple of gremlins with the car I purchased that came up in the days following the purchase! Overall, a great experience that I would highly recommend to anyone buying a car in the Leeds/Bradford area.

5 marca 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thanks for a lovely review Kyle, we really do appreciate your feedback!

We will see your car on Friday to get it checked over and sorted for you.

Thanks
Hannah

Oceniono na 5 z 5

Easy process

Easy process, very easy to arrange all the necessary documents and be able to drive the new car same day.

Would definitely recommend.

7 marca 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thanks for a lovely review Frank! We hope you enjoy your new car.

Thanks
Hannah

Oceniono na 5 z 5

Beautiful car and great buyers…

Beautiful car and great buyers experience.
The car was 99% perfect but required a small push to get it to 100% of which the Catalina after care team were unbelievably quick, accommodating and friendly about resolving.
From my initial conversation with Michael, my collection (from 3.5hours away) with John and then Hannah in the after care department, the whole ordeal was an absolute pleasure.
Me and the wife have already decided that our second cars upgrade will also be through Catalina.
Fantastic 11/10 service.
Thankyou to all involved.
Sam.

24 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Oh wow thank you for a fantastic review Sam! We really do appreciate the feedback and I'm glad we were able to get the heaters sorted for you.

We hope you enjoy your BMW & we will see you when you're ready for an upgrade!

Thanks
Hannah

Oceniono na 5 z 5

Purchased a Mercerdes CLA but had a…

Purchased a Mercerdes CLA but had a slight issue with the DPF. Living on the outskirts of Bolton going back to Stanningley was a bit of a trek so they kindly agreed for me to take the car to a trusted local garage and they sorted the issue with my local garage. The car is perfect now and extremely impressed with the aftersales service provided. Couldn't recommend Catalina of Stanningley enough. Will definitely be going back in the future.

27 grudnia 2025
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thank you for leaving your feedback Martin, completely appreciate issues arising after getting your new car isn't ideal and I'm glad we were able to sort them locally for you!

Hannah

Oceniono na 5 z 5

Incredible service

Just want to say a big thank you to John he made the whole process incredibly easy to understand and was incredibly friendly from start to finish.

1 marca 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thank you for a lovely review Kale, we hope you enjoy your new car!

Thanks
Hannah

Oceniono na 5 z 5

Really needed a car soon and Michael…

Really needed a car soon and Michael helped my out massively he was friendly, calm and put my mind at ease. Really helped alot

27 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thanks for a fantastic review Sean! We really appreciate your feedback.

Enjoy your Clio.

Thanks
Hannah

Oceniono na 1 z 5

AVOID

AVOID! I would seriously re consider when buying a car from this dealership, IV owned this car 3 months and it's been back to them 3 times! The car is very jerky/juddery suspected transmission problems and the track rod ends are knackered! The first time it went back to them they had told me the gearbox had been re learnt and no longer jerking! Car came back the exact same the second garage it went to found the knock and said it needed a D joint and said they wanted to take it to mercedes to diagnose the gearbox, this garage then continued to cancel appointments. They then sent it to another garage who said there's nothing wrong with the car because there's no fault codes as fault codes do not appear untill something fails And no issue has been rectified they have not even offered to fix the problem if any failure happens. The car was so over due on services they had not even offered to rectifie! Within the 3 months of me owning this car I have had to change tyres, all disks and pads, a full major service, and transmission service, and now the track rod ends and what ever it is going to cost me sending it to mercedes to see what's wrong with the transmission costing £1000+ seriously keep your money and go ELSEWHERE

28 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Hi Blake

Thank you for your feedback. We’re genuinely sorry to hear that you feel this way about your experience.

Since purchasing the vehicle three months ago, we have arranged for it to return to us on three separate occasions so that your concerns could be thoroughly inspected.

During the first visit, the gearbox adaptations were reset as a precaution. At that time, we did not experience any juddering from the gearbox during testing. The knocking concern you later described was also not evident on initial inspection. Upon collection, the only noise demonstrated to us occurred when applying firm rotational/pulling force to the steering wheel. This type of forceful input would not be considered normal driving practice, and the noise was not present during standard driving conditions or routine manoeuvres.

At the second inspection, the reported knock was discussed, and a possible D-joint was suggested. However, this was not confirmed, as the vehicle had not yet been raised on a ramp for a full visual inspection at that stage. Due to difficulties rebooking with that garage, we arranged for the vehicle to be inspected by a third independent garage.

While the vehicle was with the third garage, it was inspected on a ramp and shown to you directly to provide reassurance that there were no evident knocking or suspension faults. This is further supported by the vehicle having no advisories on its most recent MOT. The vehicle was also road-tested, and no juddering was experienced. A diagnostic scan was carried out, and no gearbox-related fault codes were present.

At no point have we refused to inspect the vehicle, and we have made consistent efforts to assist and investigate your concerns throughout your ownership.

With regard to the servicing, tyres, discs and pads you have replaced, these were carried out at your own discretion and no request for reimbursement was made to us. As part of our preparation prior to sale, we replaced the front discs and pads, a tyre, and carried out an oil service. The vehicle left us roadworthy and mechanically sound.

Given that two independent garages have inspected and tested the vehicle without identifying a fault, we are unfortunately unable to take this matter further at this time.

Many thanks
Hannah

Oceniono na 1 z 5

Appalling service

Appalling service. This company sells dud vehicles and warranties which are not worth the paper they’re printed on !!
Clutch went after only 3000 miles from purchase. They didn’t want to know !!

20 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Hi Paul

Thank you for taking the time to leave your review.

As discussed previously, we have already been in contact regarding this matter and have assisted where we are able. We have been advised that the car stands on two different mileages, and it has also been in your ownership for six months.

Unfortunately, clutches are considered wear and tear items and, as such, are typically not covered under most warranty packages.

We’re sorry that on this occasion we’re unable to offer further assistance, but please do let us know if there is anything else we can help with.

Many thanks
Hannah

Oceniono na 5 z 5

Friendly and efficient staff

Friendly and efficient staff, quick service and car very clean and ready to go.

27 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Hi Jer

Thanks for your feedback! We appreciate it.

Thanks
Hannah

Oceniono na 5 z 5

Steve and John couldn't have been more…

Steve and John couldn't have been more helpful when I enquired about a BMW X3. The car is in great shape, and all the info about it was accurate. I wouldn't give 5 stars if I wasn't happy, especially as I travelled from Colchester to collect the car.

19 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thank you for a fantastic review! We hope you enjoy your new car.

Many thanks
Hannah

Oceniono na 1 z 5

Easy to deal with...but.

Steve was very nice to deal with; very helpful and polite. The test drive went well so I has no problem sorting out the purchase with a decent part-ex on my pickup. Would have no problem recommending Catalina

EDIT: this car has several issues, the sunroof does not work, the roof blind fell out and is useless now and the boot has water in it so I guess the sunroof probably leaks as well. Im sure they'd say they didnt know but I'm sure they would have noticed at least a couple of these things. You can't check everything on a test drive so feel pretty p#ssed off now. Oh and the car still shows as untaxed after a week of reassurances that it waa being sorted.

25 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thank you for a lovely review David, we hope you enjoy your new car!

Many thanks
Hannah

**reply 10/03/2026**

I'm really sorry to hear of these problems David. We have you booked in to have these bits you've found looked into and sorted. We understand finding problems recently after purchasing is not ideal and puts a damper on your experience which is why warranty is in place so we can help get them sorted for you. It can take a good few days for the Gov website to show the car is taxed, I can see online the car is taxed so you're absolutely fine to use your car.

Thank you
Hannah

Oceniono na 5 z 5

Great experience buying my car from…

Great experience buying my car from this garage. There was absolutely no pressure at any point – no hard selling, no pushy tactics, and not even any of the usual “you’ll miss out if you don’t decide now” fear-of-loss lines. Just honest answers and the space to look around and think properly. The whole process was simple, straightforward, and genuinely enjoyable. I felt comfortable making my decision and would definitely recommend them to anyone looking for a stress-free car purchase.

2 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thanks for a lovely review! We do really appreciate your feedback!

Enjoy your new car.

Hannah

Oceniono na 5 z 5

Excellent

Excellent, definitely recommend if you are buying a car, very helpful staff. Nothing was too much trouble for them. Friendly staff.

22 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thank you for your lovely feedback Marianne, we hope you enjoy your new car!

Many thanks
Hannah

Oceniono na 5 z 5

Quick and easy smooth transaction

Quick and easy smooth transaction. Very helpful. Would recommend.

21 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thank you for your review Adele, glad to hear the process was smooth. We hope you enjoy your new car!

Thanks
Hannah

Oceniono na 5 z 5

Very happy with my experience buying my…

Very happy with my experience buying my first car from Catalina of Stanningley. The team were friendly, which made the whole process feel relaxed and stress free. Michael got everything sorted quickly and made the purchase happen without any hassle and I was on the road in no time!

16 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thank you for your feedback Jamie, we really appreciate your feedback!

Enjoy your new car.

Hannah

Oceniono na 5 z 5

Recently bought an Audi A5 from them

Recently bought an Audi A5 from them. Traveled from cumbria, john who was dealing with us was amazing. Let me know when the purchase email came through, had to let him know when we where collecting the vehicle so rang on my way down. The car was ready and waiting for us. Top class service & customer service 10/10. Thanks john.

15 lutego 2026
Opinia niezależna
Logo Catalina of Stanningley

Odpowiedź od Catalina of Stanningley

Thank you for a fantastic review Stephanie!

We really appreciate your feedback.

Enjoy your new car.

Thanks
Hannah

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