Cash Converters International Limited Recenzje 189

Wynik TrustScore: 2.5 na 5

2,4

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Oceniono na 1 z 5

The guy by the name Thabang at Soshanguve Mall branch cash converters , he’s rude he can assist people that found you in the queue while you sit there and he won’t even apologise this looks normal t... Zobacz więcej

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Oceniono na 1 z 5

My experience at Cash Converters was frustrating. The staff seemed to lack the necessary training and knowledge about the services they advertise. As a result, they were unable to complete the task I... Zobacz więcej

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Oceniono na 1 z 5

They really need to sort there website 4 time's now I've tried to buy something and just as you pay an error occured on each different item over last few month they take money out my bank but order do... Zobacz więcej

Oceniono na 5 z 5

I was helped by Phelele at sendton branch today 15 may 2025, over the phone, oh this has all the costomer service charecter, she gave me all the necessary information also she was very quicky now i am... Zobacz więcej

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Informacje dotyczące firmy

  1. Pozabankowe usługi finansowe
  2. Lombard
  3. Sklep z rzeczami używanymi

Napisane przez firmę

Cash Converters International Limited is the global franchisor and parent company of the Cash Converters brand across multiple markets. If you would like to leave a customer review about an experience, a product, loan, or store, please visit your regional Cash Converters Trustpilot page (such as Australia, New Zealand, or UK) so that your feedback can be reviewed by the correct local team. Cash Converters is a diverse Group generating revenues from franchising, store operations and personal finance. From its head-office in Perth, Western Australia the Company controls 669 stores across 17 countries, helping customers meet their financial needs. We are the largest global store network focused on repurposing pre-owned items and provide solutions to meet the cash needs of a growing, under-serviced market.


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

189 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Oceniono na 1 z 5

These used to be a good store bought…

These used to be a good store bought peoples sttuff which helped them out was in regularly putting stuff on buy back made right fortune off me with interest now utter rubbish all want is high end electronics and jewellery, so saw on marketplace other day a graphic novel for sale 90 pound from castleford store yet when i called i to tried to sell some graphic novels was told buy all books for 10p didn't look just said all books 10p so either full of it or scammed some poor kid bought novel 10p and selling umpteen gimes the price, also bought a trek roscoe from them 800 pound tried to put on buuy back offered 60 as if so said how much if i sell it said same 60 so went home pyt on marketplace and a guy came from Manchester and bought 450,also bought a watch 75 quid from youse and was using it to put on buy back now an then then suddenly said dont take watches no more nobody wants them all use phones an smart watches yet what do i see on ads we but watches full of it. and if a operator feels like replying read the review before saying factors or condition or so an so offered 10p for all books what was told

31 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

what a slap in my face

i visited carnival mall on more than one occasion but the latest will be the last all good staff are leaving to go to other branches now know why.
I will rather stick to Benoni and Eastrand mall there you feel like you are worth something. carnival mall staff sit back and think what some of your customers are going thru and why they are selling there bellongings we dont always want to but circumstances push us to so dont treat us like .... we are actualy giving you a job remember that

6 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Putting the customer last

The staff in the buying department at the Darlington branch have no customer service skills.

They also refuse to buy discs which were sold to me from there when they were in the same or worse condition as when I bought them.

22 grudnia 2021
Opinia niezależna
Logo Cash Converters International Limited

Odpowiedź od Cash Converters International Limited

Dear Danny
Thank you for your review, we take all complaints seriously please can you email customerservices.uk@cashconverters.com where we can investigate into the matter Kind Regards Wendy CCUK Support Centre

Oceniono na 1 z 5

Sunshine cash converters

Sunshine cash converters

Loans department

Very rude and very unhelpful when item been on loan once before now low balling on price and once said make sure that item not scratched or damaged they say the don’t want to do loan on the item now.

7 grudnia 2021
Opinia niezależna
Logo Cash Converters International Limited

Odpowiedź od Cash Converters International Limited

Dear Rob Thank you for your review, so we can investigate can you email customerservices.uk@cashconverters.com with the store name and details of the transaction Kind Regards Wendy CCUK Support Centre

Oceniono na 1 z 5

Store manager is irresponsible…

Store manager is irresponsible personal. Say something else and does something else when asked to talk he pretends to be busy but not busy. Cash converters Ealing. God knows why good people leaving Ealing cash converters.
Was told will get something less on an iPhone but the same store manager didn’t even do nothing really frustrating and the way the advisor was serving me as if he was sleeping and bored. Got two phones in a day spent £600+ and still I got treated like crap.
Please guys record and keep what they saying and show it to them in future. Not a good service. Bad.

27 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

Fake product and when rang got bad attitude

I brought a SNES classic from online from slough store . It arrived today and it turned out to be a fake product a cheap China version . I instantly rang the slough store the guy was helpful but when I rang head office a lady in payroll just gave bad attitude and said “oh well” I said why the bad attitude and she just said it’s not her problem . Please beware buying from them

23 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

*** DO NOT PURCHASE from Cash…

*** DO NOT PURCHASE from Cash Converters Rockdale ***
*** RUDE Customer Service from both STORE MANAGER Exxxx and STATE MANAGER Pxxxx ***

In general, most staff members are friendly but I have to write this review particular to let public know that I feel disgusting with the service from this store. And urge people DO NOT interact with this store.

Basically, ordered an item online. Refunded by store saying "it was for another customer".
Ring store, got answer from store manager saying we won't do anything and you won't even get an apology for that.
Initiate the complaint process, got transferred to state manager. Exactly same answer.
When I asked what's the next step, if any. The state manager told me if I make a complaint to Head Office, the complaint will refer back to him.
From the word, he thinks he don't care about such thing. he is running the world.
*** Rude service, careless, poorly managed ***

As a customer, I can't do much. All I can do is to publish my experience.
Hope this will help other customers.

11 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Went into cash converters in Preston to…

Went into cash converters in Preston to buy a TV yesterday the sales assistant I think her name was Vanessa. She was very helpful and polite. I would definitely go in again

24 lipca 2021
Opinia niezależna
Logo Cash Converters International Limited

Odpowiedź od Cash Converters International Limited

Hi Deborah,

Thank you for your review, and comments for our team member Vanessa (we think) We are pleased you have found her to be helpful and polite. We look forward to seeing you again. Remember you can find us via our website www.cashconverters.co.uk where you can browse all our stores from the comfort of your home.

Kind regards
CCUK Customer Support Team

Oceniono na 5 z 5

Fanastic service

I took my iPhone 8 Plus for a valuation at the Exeter store, and was served by Leo. I was very impressed with the polite, efficient and speedy service I received. So much so, I have been telling everyone this is the place to go for a great deal and super service on your old devices/s.

I will definitely use this store again.

5 lipca 2021
Opinia niezależna
Logo Cash Converters International Limited

Odpowiedź od Cash Converters International Limited

Hi Tricia,

Thank you for your review, and comments for our team member Leo. Thank you for recommending our store. We look forward to seeing you again soon.
Remember you can find us via our website www.cashconverters.co.uk where you can browse all our stores from the comfort of your home.

Kind regards,
Janet
CCUK Customer Support Team

Oceniono na 5 z 5

Mark and Tom..... Birkenhead

I had a fantastic experience thanks to Mark and Tom in the brikemhead store. They helped me with pawing an item that I thought I could only have on buyback. Mark explained the benefits and really helped me out. Great customer service

2 lipca 2021
Opinia niezależna
Logo Cash Converters International Limited

Odpowiedź od Cash Converters International Limited

Hi Dominic,

Thank you for your review, and comments for Mark & Tom. We are pleased you have found them to be helpful in explaining the benefits of our services. They will be pleased to read your review. We look forward to seeing you again.

Kind regards,
Janet
CCUK Customer Support Team

Oceniono na 5 z 5

Cash converters Enfield

Cash converters Enfield

Sammy the manager was very helpful and also knowledgeable on the products in the store.
I would definitely recommend using this branch because of the staffs positive attitude and domineer.

25 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Cash Convertors Dundee

Bought a PS2 today with some games. I love cash converters in Dundee always friendly service and you could be in there all day looking at all the things they have.

Marvellous service from Connor today, many thanks to him for making my day a little bit better. Can’t recommend enough cash converters in Dundee!

14 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Great service from Julie at the…

Great service from Julie at the Maidstone branch…very helpful and assisted with ease..such a happy person made the sale so easy and went the extra mile to help me get the best TV..will certainly be going back for more products in the future and dealing with Julie..would give 10 stars if I could exceptional service! Thank you..

10 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Cash converters Southport Festool circular saw

Cash converters Southport
Well I can't thank Eddie enough for all his help, I asked him for extra pictures and further information for my Festool circular saw as I needed it posting out to me and couldn't view it due to long distance, well he went above and beyond to send all the pictures and information through in his own time in the evening, he even went out of his way to use DHL courier for me for peace of mind.
Packaging was excellent no way was that going to have any damage in transit what so ever, it was only missing a bow ha ha, and received it in less than 48 hours.
I opened the box and was amazed at it's excellent condition as opinions in condition varies, but Eddie was spot on and better than I thought it would be.
So all in all I'm buying further power tools this week from Eddie at the Southport store with total peace of mind Eddie's a total credit to cash converters and I highly recommend Eddie at the Southport store buy with confidence and peace of mind.
Thank you again Eddie.
Kind regards
Phil

31 maja 2021
Opinia niezależna

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