Carmarthen Camera Centre Ltd Recenzje 

72
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Carmarthen cameras offered the best price for my Zeiss SFL binoculars. When there were some after sale issues, no fault at all of Carmarthen Cameras, Andy really could not have been more friendly or h... Zobacz więcej

Oceniono na 5 z 5

Great prices and service - ordered a D7500 body on Fri 1st July with an expected delivery date of Tue 5th (happy with that) - It was actually delivered lunchtime Sat 2nd July - very, very happy - well... Zobacz więcej

Oceniono na 5 z 5

Carmarthen Camera’s provided excellent service, 5 stars! I ordered a Kodak Pixpro FZ55 off of them on the Thursday and by 5pm it had been shipped and the next day at 10:30am it was delivered. After wa... Zobacz więcej

Oceniono na 5 z 5

This is the first time I have dealt with Carmarthen Cameras and the whole'experience' has been outstanding! I dealt with a chap called 'Joe' who could not have been more professional. The camera... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep fotograficzny
  2. Serwis sprzętu fotograficznego
  3. Wywoływanie zdjęć
  4. Zakład fotograficzny

Napisane przez firmę

Carmarthen Cameras. Knowledgeable. Dependable. Affordable. 20 Years Serving Wales' Photography Community


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

72 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(72)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
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Oceniono na 1 z 5

They sell from eBay - and don't refund you.

I ordered a brand new printer off Amazon - paid for delivery and it turned out Carmarthen Cameras were fulfilling the order.
This was meant to be a Xmas present and it arrived via an eBay box.!
Unsealed Canon parcel on the inside so who knows where this "brand new" order had come from? To add insult to injury - I had to pay to return a parcel I had already paid Amazon Prime for. Sorry for whoever Carmarthen Cameras palms this off to as a "new product" but it clearly wasn't.

Edit: I sent the printer back and still have not been given my refund nearly 6 weeks later. Sadly, I lost my proof of posting and so Amazon can't do anything.

Not a business I will ever use again and if you want to believe their reply to me below - good luck to you.

22 grudnia 2024
Opinia niezależna
Logo Carmarthen Camera Centre Ltd

Odpowiedź od Carmarthen Camera Centre Ltd

Carmarthen Camera Centre prioritises sustainability by recycling all of our packaging to minimize our carbon footprint. It is important to note that the new Canon Selphy printers are not sealed, and we do not sell "returns" as new products. All returned items are thoroughly tested and either sold as Clearance or returned to Canon UK. When you order a new item from us, rest assured that you will receive a brand new product. We are proud to be a trusted Canon UK pro stockist.

Oceniono na 5 z 5

Pleased I drove three hours each way to collect…

I drove three hours each way to collect a lens that other suppliers had let me down on delivery for. A quick phone call to Joe who was immensely helpful and sent me a cart link with the order pre-filled. He couldn't have made it easier. On arrival I was promptly sorted with the lens and splashed out on a second, used zoom lens while I was there. Their website will be my first stop for camera gear going forward - had I called them just an hour earlier yesterday they could have arranged next day delivery so no reason at all not to start here in future. Customer service lives!

21 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great team - above exceptional service

I contacted the team at Carmarthen Cameras a few weeks ago with a query about binocular repairs and the staff were incredibly helpful in getting everything sorted. I greatly appreciated the support they provided and would highly recommend Carmarthen Cameras to anyone in need of expert advice and repairs.

21 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic shop and even better service!

I have made my purchase online, and had some issues with camera compatibility, however Andy was so helpful and knowledgeable and problem was resolved very quickly.
Definitely recommend this shop as it has everything you need and beyond!

5 września 2024
Opinia niezależna
Oceniono na 5 z 5

Great after sales service.

Carmarthen cameras offered the best price for my Zeiss SFL binoculars. When there were some after sale issues, no fault at all of Carmarthen Cameras, Andy really could not have been more friendly or helpful. I fully intend to make them my first place to look, when I buy optical equipment in future.

17 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

An really good experience

An really good experience. I ordered a Foldio 2 Plus Lightbox. The item was faulty and Tim and Sean were incredibly helpful. Instead of waiting for my item to be returned, they asked for the proof of postage and promptly sent a replacement.
The customer experience I had could not have been better. An excellent company, I would definitely recommend them.

25 czerwca 2024
Opinia niezależna
Oceniono na 2 z 5

Kase Filters

I received the items quickly from Carmarthen Cameras and when I had queries before purchase they were responded to promptly. This changed after purchase. I had an issue with one of my products and never received a response. It seems Carmarthen Cameras only care about the sale. I wouldn’t recommend if you’re making a big purchase as peace of mind isn’t provided.

16 maja 2024
Opinia niezależna
Logo Carmarthen Camera Centre Ltd

Odpowiedź od Carmarthen Camera Centre Ltd

I apologise for the delay in our after-sales support. Our most efficient method of support is through phone communication. Please rest assured that we make every effort to address all customer inquiries online, but we are always experiencing a high volume of questions online. I sincerely apologise for any inconvenience this may have caused. I look forward to the chance to address this issue and offer you some assistance.

Oceniono na 5 z 5

Brilliant company, and amazing staff!

Carmarthen Cameras is such an amiable and helpful company! My 14 yr old brother bought a telescope from them, and Joe was very helpful and knowledgeable about the best one to get. He helped him set it up and understand everything about it.

Having had such a pleasant experience previously, it was a no brainier to get my Canon EOS R50 camera from them too. Their prices are extremely competitive, their stock is vast. Krish was very helpful and knowledgeable, when advising me on what accessories I should get for my new camera, and gave me a very fair price on my part exchange.

Carmarthen cameras are a very good company to deal with and all their staff are great! I would highly recommend getting your cameras and telescopes and anything else from Carmarthen Cameras! Thank you!

27 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Will use again.

Purchased two Hoya filters at very good prices. They were shipped for free which is always appreciated and they arrived quickly.

23 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing range of options, great staff

What an interesting camera centre this is. I needed to buy some camera equipment, and as a beginner I really appreciated the knowledgeable advice and information given to the sales associate Joe, I felt he understood exactly what I needed and was as far removed from hard-sell as is possible. To have staff of this calibre matching the quality and range of products is a rare thing indeed, as a business owner myself for over 38 years I understand how hard, and how important it is to get and maintain a good reputation. The recommendation I had from a friend about this business was merited and i wouldn’t hesitate to recommend Carmarthen Cameras myself.

5 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

How you would want to be treated

This was my first experience of Carmarthen Cameras and as I was spending so much money, I was naturally anxious.
I visited every one of the authorised dealers on the Nikon website and Carmarthen was the cheapest - and not by a small amount.
They also have a straighforward and functional website with an unusually efficient search facility that found very specific things very quickly - so useful when you are constantly back and forth comparing.
They state that everything on their site enjoys free delivery and whilst I would have preferred my camera to be hand delivered by armed guards, I got the next best thing - DPD. I have come to trust them as a reliable courier far superior to the competition. So it is always good to see a company choose them.
I ordered several times and each time before 3PM, the item was with me next day.
Email communication was responsive and the quality of customer service really does deserve to be singled out for praise. I dealt with Lesley who went the extra distance to pull out all the stops for me and make me feel genuinely valued as a customer.
There are so many companies who 'just about get by' who could learn a lot from my fantastic experience here.
Now, just need to decide which kidney to sell off. The credit card bill is due....

18 marca 2024
Opinia niezależna
Oceniono na 5 z 5

This is the first time I have dealt…

This is the first time I have dealt with Carmarthen Cameras and the whole'experience' has been outstanding!
I dealt with a chap called 'Joe' who could not have been more professional.
The camera arrived safely & promptly (within 48 hours) and is in very good condition indeed.
As a result Camarthen Cameras now have an avid fan and return customer.
I cannot recommend them highly enough.
"Thank you Camarthen Cameras".

24 marca 2024
Opinia niezależna
Oceniono na 5 z 5

I have visited the rest and now I have found the best

I have purchased several items from this company and have always received a top notch, professional and friendly service. I recently decided to upgrade my Nikon DSLR and decided to go for the D850. From my initial contact via email to my visit to the shop I can't fault them, I would thoroughly recommend visiting the shop so that you can pick the brains of the knowledgeable staff. So much better than some of the bigger stores out there. Will certainly visit them again.

22 marca 2024
Opinia niezależna

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