Carl Scarpa Recenzje 3387

I received my item v promptly and in perfect condition it was exactly as described on website. The assistance was courteous and v efficient. Would not hesitate to use Carl Scarpa service again

Beautiful sandles standard size 5 adjustable for a comfortable fit - purchased as a wedding guest so not to high for all day comfort and dancing in the evening

Excellent customer service from Michael, went above and beyond to find me a last years pair of sandals.

These sandals are so comfortable as well as being beautiful.The leather is so soft I feel I am walking on air. I have bought Carl Scarpa before and still enjoy wearing my red shoes bought several years ago. The sandals arrive just so quickly I was amazed. My granddaughter tried them on,--- I very nearly lost them that day. True. She is 22, I am 82.

Everything about Carl Scarpa is wonderful.

Shoes was too big, it did not feel and look like a Carl Scrapra shoes. It did not look right.
All my shoes is from Carl Scrapra but this last purchase is returning.

Excellent customer service from Michael. Quick delivery and perfect loafers. Soft leather and comfortable soles. Best I’ve bought in a long time.

Had to return lovely shoes as too big. Long for half sizes!!! Return is taking a long time. I don’t know why this is the case.🤷‍♀️

Delivered promptly. Unfortunately the shoes were not as appealing as they seemed on the website. Have been returned although I got no receipt for the return and I’m now a little anxious that I’ve no proof if the money isn’t refunded. I’m sure it will be but the receipt gives a little reassurance.

Ordering online was easy, returned the boots to the shop in Limerick and staff were really lovely but had to ring the head office to get my refund after 10 days still wasn’t received or processed. After the call it was processed within 48 hours. Not good as far as I’m concerned. Would definitely not buy again online.

Great shoes, really comfortable and very tempted to get other colours too!

tight in size

When you purchase shoes from Carl Scarpa you know that means the very best in quality and comfort.

Visited the Winchester store today and had a wonderful experience with Philippa who fitted me with a great new pair of boots. They are so soft and comfy. Thank you Philippa for your service.

Can't fault them. I love their shoes but had to return my last pair. Not the company's fault, I have small feet and pull-ons were just too big. The size three fit me if they have laces...
No problem with returns.
Customer service is second to none.

Awful , Awful customer service !
I’m a local resident and have visited this shop a few times. Unfortunately, the customer service from the current shop assistant/manager is very rude and unprofessional. She often makes faces, mutters behind customers’ backs, and seems annoyed when people try items but don’t buy.
This morning I tried two pairs of boots but they didn’t have my size. As I was leaving after saying thank you, I heard her muttering “oh my God” behind me in an annoyed tone. It felt very disrespectful.
It’s disappointing to experience this in an independent shop in central Bath. Previously there was a lovely blonde lady working there who was welcoming and professional, but the current atmosphere is completely different. I won’t be returning while she is working there.

The most comfortable shoes and boots I have ever worn.