Care Safe Recenzje 

140
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Easy to get through on the phone. Efficient booking service. Transport arrived as booked and transferred my mother in law from London to a care home in Suffolk in her wheelchair.

Oceniono na 5 z 5

Monjur was very helpful with the booking. He explained everything I needed to know. There was a problem at the hospital with collecting Paula but the guys were patient and polite and got Paula ho... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I used Care Safe as I needed to be decanted from my fourth floor flat to temporarily accommodation following a prolonged lift outage in my building. I have mobility issues and can’t use stairs. It w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Booking was easy - over the phone. Paid by bank transfer (there’s an extra charge for debit/credit card payments). Private ambulance arrived on time and staff were friendly, caring and professional.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Domowa opieka medyczna
  2. również w kategorii:
  3. Badanie krwi
  4. Konsultant ds. zdrowia
  5. Opieka nad osobami starszymi
  6. Pogotowie ratunkowe
  7. Taksówki

Napisane przez firmę

Care Safe: Elevating lives with technology-driven care at your doorstep. From reliable wheelchair access, ambulance transportation, personal care, and remote medical monitoring all in one place. No more long waits for a GP appointment or blood tests; Care Safe covers you at your convenience.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

140 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(140)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 38

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This is such a great company.

This is such a great company.. I contacted them sometime ago to arrange for my dad to move him from upstairs to downstairs.... The company was so kind, caring and maintained an exceptional service.
I spoke and received many messages from Mustak who was really went out if his way to help me.

On the day of the move we were so nervous, we had Murad and naij who came who again put us at ease and were gentle, kind and caring not only to my father but us too..... There were very professional and extremely empathetic to our needs... We would not hesitate in using them again. After they put my dad on the chair as we requested he then needed him moved to the bed and as they were outside we asked them to help us which they did without hesitation. Such a lovely bunch of people providing exceptional service.... Honestly we were bloen away by their professionalism, kindness and consideration

23 lipca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you Neeta. Your kind words means a lot for us. We truly treat each and every service user like our family members, that is why we are passionate about everything we do to care about our vulnerable adults. We would request you to use our other services like Clinic at Home and WatchRx, which is specially designed for the people like your dad, who need that extra care and support. Thank you once again and appreciate your kind words for our team members Murad and Niaj.

Oceniono na 5 z 5

Professional and caring from start to finish

I cannot thank you all enough for the thoroughly professional and caring job from my very first contact right through to completion.
Murad and Niaj moved my elderly relative (with dementia and severe communication difficulties) out of one care home and into another.
They couldn’t have been kinder and more professional.
I cannot thank you all enough.
Absolutely no hesitation in recommending Care Safe.
On a very practical note, the cost was very competitive.

16 lipca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you very much for your kind words, Mrs Bernadette. These are our inspiration to do better everytime we serve our esteemed clients.

Oceniono na 5 z 5

Excellent service

Excellent service. They helped, the patient out of bed and into a carry chair, and navigated downstairs. The guys were soo careful, taking every step extremely carefully. They then transferred the patient into a wheelchair and put him, very carefully into the ambulance. They drove extremely carefully to the care home and made sure he was ok, for the whole journey. Once arriving at the care home they carefully transferred him into his room.

1 lipca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you, Andy, for your valuable feedback. It means a lot to us.

Oceniono na 5 z 5

Recumbent patient home to hospital transfer.

Today a 3 man team (Ekbal, Jabed and Niaj) moved my immobile, bedridden sister-in-law from her basement flat, with concrete external stairs, to the hospital for an appointment. They were caring, experienced and friendly and managed the difficult transfer from the bed to a carry chair to a stretcher, and the same again in reverse on the way back, with professionalism and encouragement to their terrified patient. They worked very well as a team and I can’t thank them enough and would highly recommend them.

19 czerwca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you, Mrs Lynn D, for your kind words; it means a lot to us to continue offering the same level of services to each service user.

Oceniono na 5 z 5

Care Safe Mobility

Care Safe Mobility, Ekbal and Jabed transferred my father to a care home this morning. The whole experience from booking the ambulance yesterday to the way the transfer was undertaken this morning was a great experience. The team were thorough, flexible and caring in the way the approached the move.
I would have no hesitation in recommending Care Safe Mobility to anyone who needs this type of support. Special thank you to Ekbal and Jabed - great job.
Richard Harvell

15 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Wheelchair transport with excellent care

Murad transported my wheelchair bound sister today. My sister who is 84 was really happy with the whole process and says she was treated really nicely by Murad
Thank you to the company for the excellent service and special thanks to Murad for the excellent care he gave my sister.

7 czerwca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you very much for your kind words. We are glad that you liked our service. We hope that you will also give us the opportunity to serve your sister's transportation needs in the future.

Oceniono na 5 z 5

Great Customer Service

Fast, friendly, safe and professional service provided. Highly recommended.

10 maja 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you very much, Paul, for your kind words. It means a lot to us.

Oceniono na 5 z 5

Dear Care Mobility

Dear Care Mobility

Your staff today, Murad and Niaj were amazing, very friendly, polite and helpful.

They both completed their task with professionalism, they are an asset to your company.

Thank you
Regards
Anita/Christoph Sauter

8 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Booked Care Safe Mobility to help transport my elderly mother

Booked Care Safe Mobility to help with the transport of my mother from respite care back to her home. Javed and Murad turned up exactly on time and treated my mum with great care , checking in all the way with her too. Will definitely use this company again as service was excellent.

3 maja 2024
Opinia niezależna
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Odpowiedź od Care Safe

Thank you, Ambika, for your kind words. It means a lot to us.

Oceniono na 5 z 5

Very satisfactory service

I used this service to get my dad safely from Heathrow to North London after he had an accident abroad. I wasn't with my father but they kept me up to date and informed about their process and the trip went without any hitches.

26 kwietnia 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you very much Nick for your kind words.

Oceniono na 5 z 5

Care Safe Mobility looked after my…

Care Safe Mobility looked after my husband very well on our trip to a hospital appointment. My husband cannot walk unaided. They were punctual, polite and helpful throughout. I highly recommend them.

18 kwietnia 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Hi Lynette
Thank you very much for your kind words. It means a lot to us.
We look forward to serving you soon.

Oceniono na 5 z 5

Best Experience Every time

Every driver we have ever had has been on time and reliable. They have gone above and beyond in duty of care, waiting longer than expected to ensure their client has got home safely. We cannot thank you enough for looking after our loved ones x

30 marca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you, Laura, for your kind words. We know how important it is to make everyone safe while transporting them. It's not only our enhanced DBS that is more important. We ensure each team member has the same passion to carry their family members. I know we have been serving your needs since 2016, and not a single day we missed or delayed on our job. We make sure we are 100% on time and 100% safe for everyone. Thank you once again.

Oceniono na 5 z 5

Excellent service

Excellent service, timekeeping, careful driving and friendly professional driver. Made a stressful and potentially difficult transfer so much easier. We will be using again. Thanks

20 marca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you, John, for your kind words. These are worth millions to us. These words motivate us and ensure we deliver 100% more towards our commitments.
Thank you very much. We hope to serve you soon.

Oceniono na 5 z 5

Would definitely use agsin

I would definitely recommend this company the crew that attended to me went above and beyond would definitely use again

22 marca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you very much, Mr Paul, for your kind words. It means a lot to us.

Oceniono na 5 z 5

Excellent service and friendly staff

Excellent service and friendly staff, picked me up on time, complete reassurance and hassle free

13 marca 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you very much for your kind words. We are glad you feel our reassuring service. That is exactly our core deliverable. It's not about the transport; it's all about reassurance, convenience, and on-time service. We hope to serve you again.

Oceniono na 5 z 5

Outstanding

Outstanding. Bless you. The guys were patient, under stressful circumstances. Really great service. Timely, polite, considerate. All round perfect. The ambulance, stretcher, all perfect.

22 lutego 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you, Alpesh, for your kind words. It means a lot to our team.

Oceniono na 5 z 5

Care Safe Mobility …

I used Care Safe Mobility on Saturday 3rd of February to bring me home from hospital after ankle surgery.
The driver was very good, carefully getting me secured on the stretcher bed. We had a good journey home, and he got me into my home and ensured I was ok before he left.
The only possible down side to using this
company is that there is no telephone contact number for use out of hours. My discharge was on a Saturday evening, and at one point there was a query as to what time, as my medication wasn't ready. Fortunately, the ward were able to make up the shortfall, but if not, I would have had no means of contacting the ambulance driver, or the office to make them aware.
I point that out as an observation rather than a complaint.

3 lutego 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Hello Yvonne. Thank you very much for your kind words and satisfaction. We do have an out of our mobile no 07930313621, which is answered 24*7 for your kind of situation. We will investigate why our client support team did not provide this to you. Thank you very much for bringing this to our notice. We always encourage your honest feedback so that we can make continuous improvements to our services.
We are assuring you the best services always.

Oceniono na 5 z 5

Great service

Booking was easy - over the phone. Paid by bank transfer (there’s an extra charge for debit/credit card payments). Private ambulance arrived on time and staff were friendly, caring and professional. Journey was comfortable. Although hiring is an expensive outlay with any company, we felt that they exceeded our expectations.

9 lutego 2024
Opinia niezależna
Logo Care Safe

Odpowiedź od Care Safe

Thank you very much for your kind words; they mean a lot to us. As you know, banks are taking various protective measures to prevent fraud. That is why non-physical card payments (in our case, over the phone) are expensive due to the high charges. We always encourage bank transfers.
We hope to serve you again.

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