Easy to get through on the phone. Efficient booking service. Transport arrived as booked and transferred my mother in law from London to a care home in Suffolk in her wheelchair.
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Zobacz, co mówią recenzenci
Monjur was very helpful with the booking. He explained everything I needed to know. There was a problem at the hospital with collecting Paula but the guys were patient and polite and got Paula ho... Zobacz więcej
Reakcja na opinię
I used Care Safe as I needed to be decanted from my fourth floor flat to temporarily accommodation following a prolonged lift outage in my building. I have mobility issues and can’t use stairs. It w... Zobacz więcej
Reakcja na opinię
Booking was easy - over the phone. Paid by bank transfer (there’s an extra charge for debit/credit card payments). Private ambulance arrived on time and staff were friendly, caring and professional.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Domowa opieka medyczna
- również w kategorii:
- Badanie krwi
- Konsultant ds. zdrowia
- Opieka nad osobami starszymi
- Pogotowie ratunkowe
- Taksówki
Napisane przez firmę
Care Safe: Elevating lives with technology-driven care at your doorstep. From reliable wheelchair access, ambulance transportation, personal care, and remote medical monitoring all in one place. No more long waits for a GP appointment or blood tests; Care Safe covers you at your convenience.
Dane kontaktowe
Office 1.14, Bay Technology Centre, Baglan Innovation Park, Central Avenue, Port Talbot SA12 7AX, SA12 7AX, Neath Port Talbot, Zjednoczone Królestwo
- 03332409677
- support@caresafe.io
- caresafe.io
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Excellent service today
I appreciated that Care Safe called yesterday to reconfirm all the details for today's journey. And today, Amjed arrived early and treated my very elderly mother with care and consideration. The vehicle was perfect for safe wheelchair transport, with drinking water, blankets etc on board too. We arrived at our destination in good time and Amjed to care to take my mother to her destination and to wish her well. Would definitely book with Care Safe again if we need further wheelchair transport.

Odpowiedź od Care Safe
Easy to follow booking form,called back…
Easy to follow booking form,called back within minutes and few follow up questions about any special needs i may have and that's it.
Transport arrived early which was great for me as I was ready ,the driver in formed me he was ready when I was to go no rush was needed.
We arrived at my destination with ease and extreme care was taken at all times.
Very very happy with the service I was given and would use again

Odpowiedź od Care Safe
Would recommend
When my son’s WAV was out of action, I was worried about how to get him to his hospital appointment. I found Care Safe, from the online form, to speaking with Monjur, and then Ahmed our driver, it was such an easy process. It made a stressful situation, less so. Ahmed was prompt, helpful and friendly.

Odpowiedź od Care Safe
Excellent personal service
Excellent personal service. Very efficient and reliable .

Odpowiedź od Care Safe
Courteous and professional service by Ahmed.
Ahmed was very punctual for arrival and collection, ensuring excellent communication for a smooth trip. He was also very helpful and considerate in assisting my wife into the vehicle. A very courteous and professional service that we would use again.

Odpowiedź od Care Safe
Really good service from the first call…
Really good service from the first call to the arrival at new care home - they were polite, considerate, careful and skilled.

Odpowiedź od Care Safe
I was impressed. Our driver was attentive and showed excellent attention to detail
I found Amjed very helpful and considerate on both trips. He used a larger vehicle on the return trip to improve the comfort of the journey for my mother and I. He also found a way to allow my mother to leave our home in her wheelchair via a rear exit so she did not have to descend the steps at the front of the property which she is finding it increasingly difficult to do due to her poor mobility.

Odpowiedź od Care Safe
Good communication and quick to respond…
Good communication and quick to respond with a quote. Took care to get all the details. The actual pick up was fine. Ekbal was friendly and helpful and drove smoothly through London rush hour traffic. The vehicle was well equipped with a wheelchair though I didn’t feel I needed it on the day. The inside of the vehicle could have been a little tidier and freshened up with proper aircon.

Odpowiedź od Care Safe
Helped my Dad move between care homes
Helped my Dad move between care homes. Dad was very happy with the staff who helped him and the new care home staff commented how lovely they were. The booking went smoothly and the lady in the office kept me informed throughout the process. Highly recommend.

Odpowiedź od Care Safe
Transfer from care home to own home.
I had to arrange transport for my Father to leave his care home & return home.In the last few months he has only been in an ambulance & we didn’t know what level of care he would need. It was simple to book , they arrived on time & were extremely helpful,providing ramps to enter the house in wheelchair.

Odpowiedź od Care Safe
Excellent service at a reasonable rate.
Came in good time and waited over the hour I had booked at a very reasonable rate. Ahmed the driver took me all the way inside to my sofa, after a very painful operation to my knee.

Odpowiedź od Care Safe
An outstanding service
Booking was easy and straightforward.
The vehicle arrived with plenty of time to get mum on board without any stress or need to hurry. They had everything needed for the journey and took great care throughout. An outstanding experience

Odpowiedź od Care Safe
The driver was 100% on time
The driver was 100% on time, helpful, polite and a safe driver.
The booking and confirmation process did not give me confidence but delivery of the service was spot on.

Odpowiedź od Care Safe
Transportation between care homes
At the end of Feb 2025 I contacted Care Safe to transport my uncle between care homes, a distance of 40 miles approx. Communication was excellent following initial phone conversation by email and they phoned the day before date of travel to remind / check on my uncles health & arrangements. The driver of the ambulance (which was an adapted ramp access converted people carrier type vehicle with ambulance markings ) arrived in good time 30mins ahead of scheduled time and this was very useful as it allowed plenty of time to collect my uncle and wheel him out and secure him in the vehicle, with additional seat and wheel chair straps ; the driver followed my car on the motorway to the new care home. On arrival, the driver wheeled my uncle into his new care home to his room, without any issues, and was helpful and courteous at all times. Care Safe provided the wheel chair ( on request). The price quoted £180 seemed a fair and competitive price for the journey. Based on my experience I would recommend this company to those seeking care home transportation.

Odpowiedź od Care Safe
Professional and caring driver
Our driver was so caring, professional and considerate. He was very gentle and made my mum feel safe on her first outing in the wheel chair. We were all extremely pleased with the experience. This could have been quite a stressful event but it was seamlessly stress free. Will use them again when we next need transportation. Thank you to the team.

Odpowiedź od Care Safe
Thank you!
By FAR the least stressful part of a stressful day. Had to move mum to a new carehome. CareSafeMobility vehicle arrived exactly on time and was so helpful, patient and friendly. I'm so grateful!

Odpowiedź od Care Safe
The service was excellent
The service was excellent. Keshob arrived in good time and was really polite and helpful. Our very elderly aunt was nervous about being transported in her wheelchair but everything went very smoothly, and I would certainly recommend your service to others. An extremely professional job. Thank you.

Odpowiedź od Care Safe
Great service there was lots of traffic…
Great service there was lots of traffic on the day , Saydur was
Great very professional very happy
With the service
Thanks
Tony

Odpowiedź od Care Safe
It took the pressure off us
It took the pressure off us. The driver was very careful, caring and friendly. We would definitely use the company again. He helped get Mum out of bed and into the wheelchair, down the steps using a ramp and secured the wheelchair and Mum into the vehicle. I was able to travel with her. He waited at the private hospital and did the return journey home putting Mum back into bed. His name is Ekbal Hossen .

Odpowiedź od Care Safe
Very punctual pick up by Ekbal and…
Very punctual pick up by Ekbal and Amjed. They were extremely polite and thoughtful and my husband felt very safe and secure during his transfer down our front steps and into the ambulance. A small but comfortable ambulance and it accommodated all his mobility equipment and suitcases. The staff at the care home were impressed by how punctual the ambulance was, both on arrival and return home after two weeks. Thank you for your kind consideration. I have no hesitation in recommending this ambulance service and will certainly hire them again.

Odpowiedź od Care Safe
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