Easy to get through on the phone. Efficient booking service. Transport arrived as booked and transferred my mother in law from London to a care home in Suffolk in her wheelchair.
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Zobacz, co mówią recenzenci
Monjur was very helpful with the booking. He explained everything I needed to know. There was a problem at the hospital with collecting Paula but the guys were patient and polite and got Paula ho... Zobacz więcej
Reakcja na opinię
I used Care Safe as I needed to be decanted from my fourth floor flat to temporarily accommodation following a prolonged lift outage in my building. I have mobility issues and can’t use stairs. It w... Zobacz więcej
Reakcja na opinię
Booking was easy - over the phone. Paid by bank transfer (there’s an extra charge for debit/credit card payments). Private ambulance arrived on time and staff were friendly, caring and professional.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Domowa opieka medyczna
- również w kategorii:
- Badanie krwi
- Konsultant ds. zdrowia
- Opieka nad osobami starszymi
- Pogotowie ratunkowe
- Taksówki
Napisane przez firmę
Care Safe: Elevating lives with technology-driven care at your doorstep. From reliable wheelchair access, ambulance transportation, personal care, and remote medical monitoring all in one place. No more long waits for a GP appointment or blood tests; Care Safe covers you at your convenience.
Dane kontaktowe
Office 1.14, Bay Technology Centre, Baglan Innovation Park, Central Avenue, Port Talbot SA12 7AX, SA12 7AX, Neath Port Talbot, Zjednoczone Królestwo
- 03332409677
- support@caresafe.io
- caresafe.io
4,7
Doskonała
140 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Aunt's visit
We were visiting our Aunt in West Drayton and needed a wheelchair transportation to a restaurant.
I booked everything from Germany and received confirmation calls prior to the pick up date.
Mustak Ahmed, our support care, came to pick us up. Everything was very well organised. Mustak was great in helping us with our Aunt and securing her wheelchair.
He is a very competent and lovely person.
We all had a very enjoyable outing. Thankyou
25 września 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you, Sara, for your generous feedback! We are dedicated to going above and beyond to ensure that every one of our service users receives exceptional care, whether in transportation, personal assistance, or clinical services. We truly value your support, and if you enjoyed our services, we would be grateful if you could share your experience with others. Your recommendations can help us bring the same joy and comfort to even more people in need.
Eqbal was amazing
Eqbal was amazing. Kind, and patient. He really knows how to take care of his clients and was very reassuring.
11 października 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you so much, Sophie, for your invaluable feedback. Our team members are expertly trained to provide personalised care for each of our service users. We truly appreciate your support and look forward to the opportunity to serve you again in the future.
Would recommend
From the first phone call which was answered promptly and professionally to the delivery of my Aunt to her new care home everything went smoothly, exactly as hoped for.
The courteous driver Sayduz and the carer Ashik were lovely and very careful with my aunt.
10 października 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you, Ana, for your thoughtful words. Your encouragement truly inspires us to enhance our services for dedicated individuals like your aunt. We are committed to making a positive impact in the lives of those we serve.
Excellent service
Excellent service. Mum was transferred from West Bromwich to London very safely. Both safe driver and carer, were really helpful and very professional.
4 października 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you so much, Dinaben, for your inspiring words. Your encouragement truly motivates us to strive for excellence with every opportunity.
Care Safe Extremely Safe
This is the first time I have used Care Safe and on my experience I would thoroughly recommend them .
I used them to transport my 95 year old mother from her Care Home to my house some two hours forty five minutes away , she is wheelchair bound . They provided a carer as well to be with her and she arrived extremely happy with the journey she had had . They were extremely caring and attentive on the journey and a very good driver she said . I found both the carer and driver to be most professional. They called me to let me know she was onboard and were leaving .
I would therefore thoroughly recommend this company for someone needing to transport an elderly person travelling on their own.
4 października 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you, Claire, for your thoughtful words and invaluable feedback. We are dedicated to ensuring that every service user receives the highest level of care they deserve, whether it’s for transportation, personal care, or clinical services. Your support reinforces our commitment to excellence in everything we do.
Safe transport from hospital to destination.
I received really great care and attention. I was really well strapped in and had a trouble
free time. The driver had real
patience and we managed our destination despite problems.
I didn't expect to feel so well after that long a journey. Thanks a million!!
2 października 2025
Opinia niezależna
Odpowiedź od Care Safe
Hello Julienn. Thank you very much for your kind words, it means lot to our team, who always go that extra mile to make sure all our services are safe and secure for everyone. We offer doorstep personal care, clinical services (including blood tests), and remote medical monitoring. Please let us know if you need any of these services in addition to our transportation services.
Odpowiedź od Care Safe
Thank you, Adele, for your experience and comment. It means a lot to us.
I booked Care Safe to transport my…
I booked Care Safe to transport my elderly mother to a care home.
They came early, had all the right equipment and treated my mum with care, respect and humanity.
They were excellent, would definitely recommend.
15 września 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you, Alan, for your kind words. We do offer personal care and other doorstep clinical services. Do let us know if you require any of them for your mother. Assuring you of the best services.
Brilliant service
Brilliant service. The driver was so kind & thoughtful with my Dad. Even had a follow up call to check everything was ok. Will definitely be using again & highly recommend.
9 września 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you, Ellie, for your kind words. We not only offer transportation, but we also make sure they are safe for everyone. We will be looking forward to serving your Dad again.
Naidj the hero
Naidj who was our driver was the epitome of kindness , professionalism and compassion . His personal approach made an extremely challenging situation with my Aunt much much easier . He accompanied us all the way to her new care home room . I cannot praise this company highly enough .
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you very much for your kind words. Everyone makes money out of the business, but all our team members are trained to do beyond their limits, so they can make sure all our service users get the best services always, whether it is transportation, personal care or any clinical services. We continually challenge our limits.
The company carried out everything that…
The company carried out everything that was asked of them. Courteous, on time. All very good ! Thank you.
2 września 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you very much for your kind words.
excellent
excellent, courteous and supportive driver Niag - perfect driving - well recommended Thank You
1 września 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you very much for your kind words.
“I had a great experience with my…
“I had a great experience with my driver, Md. Ekbal Hossen. He was polite, professional, and very punctual. The cab was clean and comfortable, and he drove safely throughout the journey. I truly appreciated his helpful attitude and excellent service. Highly recommended!”
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you, RaghuRam, for your kind words.
Feed back from both care homes was…
Feed back from both care homes was positive, collection and drop off.
26 sierpnia 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you very much for your valuable feedback.
Amazing service, use them!
Amazing service, very good price, will use you again! I needed a Private Ambulance within 3 hours and they delivered. Everything was straight forward, easy and the driver could not have been more helpful, charming or professional. Thank you! I was so impressed, I have passed your details onto the hospital so that they can share them with others in need.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you very much, Mrs. Nix. Your kind words mean a great deal to us and serve as a source of inspiration for our entire team. We are dedicated to ensuring all our service users receive what they deserve, whether it be bed-to-bed transportation, personal care at home, clinical services at your doorstep, or remote patient monitoring. We strive to ensure that everyone receives the services they need without experiencing long wait times or multiple phone calls. Just one call, and we will ensure you receive the best health and social care right at your doorstep.
Absolute care taking my mother in law…
Absolute care taking my mother in law home. Efficient service. Driver explained safety awareness and took my mothers well being as the upmost importance.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you, Shelley, for your valuable feedback. It means a great deal to our team.
Transferring a 93 year old relative…
Transferring a 93 year old relative from their home to a care home , was made a lot easier with the help & compassion of our driver .
Would definitely recommend this company.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you Diane for your valuable feedback. All our services are designed for our vulnerable family members, including transportation, personal care, clinical services, and remote monitoring. We offer every service directly to the doorstep of our service users in a manner they prefer. Please let us know if anyone needs these services.
It was a reasonably urgent request
It was a reasonably urgent request, arrived in under 2 hours. They safely and kindly transported my Mother.
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you very much for your kind words. We generally advise booking with us at least 48 hours in advance to ensure a stress-free journey.
Came early very helpful
Came early , very helpful , polite and lovely van clean and tidy . Happy to use again . Thanks
4 sierpnia 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you very much, Dave, for your valuable feedback.
Ambulance for a wedding
The driver was on time and went above and beyond with his helpfulness and kindness. Will definitely use the again if necessary. Thank you
25 lipca 2025
Opinia niezależna
Odpowiedź od Care Safe
Thank you, Susan, for your kind words. We do offer doorstep personal care and clinical services. Please let me know if you or someone you know is looking for personalised health and social care services.
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