Cardsdirect Recenzje 10 682

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Our company has ordered Christmas cards and Birthday cards for many years using Cardsdirect. Each and every time we have been beyond pleased with the quality, service, shipping and price of the produc... Zobacz więcej

Oceniono na 5 z 5

every thing went perfect this time I ordered 25 extra envelopes which I was very glad when I get returned cards from wrong address. They are sent to families of old Viet Nam soldiers. These cards are... Zobacz więcej

Oceniono na 5 z 5

I have designed our family holiday cards (we send out over 400 every year) for more than 15 years and after using Staples, FedEx Kinko’s, and other online sites such as Purple Trail (which has gone ou... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Have not received sample card ordered although did receive a timely response when asked how long it would take. As of today, have not yet received. Went ahead and made a complete order although when... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep stacjonarny
  2. Usługi dla biznesu

Informacje przekazane przez różne źródła zewnętrzne

CardsDirect is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. CardsDirect knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Always very happy!

I am never disappointed by the products, process and timing when I order cards from this site.

13 grudnia 2025
Opinia niezależna
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Odpowiedź od Cardsdirect

Thank you for this feedback! We appreciate having you as our customer.

Oceniono na 5 z 5

Love CardDirect’s “Design Your Own”

I have designed our family holiday cards (we send out over 400 every year) for more than 15 years and after using Staples, FedEx Kinko’s, and other online sites such as Purple Trail (which has gone out of business), I was delighted to find CardsDirect which I have used for several years. Our personalized holiday cards come out great every time. CardsDirect will let you know if anything doesn’t look right before sending them. Bonus self-sealing envelopes! Highly recommend!!!

12 grudnia 2025
Opinia niezależna
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Odpowiedź od Cardsdirect

We're so glad to have you as our customer! Thank you for this wonderful feedback.

Oceniono na 5 z 5

Super easy and fast!

With your template, I was able to personalize my own cards. It was quick and easy. Turn around was super quick and in plenty of time to sign, address, stamp and send out!

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Cardsdirect

This is wonderful feedback! We're so glad to have you as a customer.

Oceniono na 3 z 5

The products are of good quality and…

The products are of good quality and are reasonably priced. However, the shipping was a nightmare. The tracking was completely inaccurate, and it took about two weeks longer to receive than was initially indicated.

12 grudnia 2025
Opinia niezależna
Logo Cardsdirect

Odpowiedź od Cardsdirect

Thank you for your feedback. We’re glad to hear you were happy with the quality of the product and pricing, but we’re very sorry for the frustration caused by the shipping delays and inaccurate tracking. That’s not the experience we want for our customers. Shipping timelines and tracking updates are important to us, and we’re actively working with our carriers to improve accuracy and communication. If you ever have concerns about an order in transit, our customer support team is always happy to help at 866-700-5030 or support@cardsdirect.com

Oceniono na 2 z 5

Printing of text incomplete and or splotchy

The cards have already been sent out. They cannot be reprinted.
After half the cards had been prepared for mailing, it was discovered that many of the remaining had imperfections in the green metallic "Christmas" printing. "Merry" was fine.
The problem was noticed with the first half of the cards but not dealt with. We removed 16 of the remaining cards that we did not want to send out; however, we needed most of those to finish our mailing.
I have 5 pictures with red markings around the problems that I want you to observe carefully. Please provide a way that I can send these to you. Most of the missing green metallic occurred on the "h"s and some on the "r"s. This is unacceptable. Most of the splotches occurred on the "rist"s.
We would like redress in the form of a partial refund, please. We can't recommend CardsDirect to anyone else or trust your product to order again.
Thank you.
Peyton White
Civilogistix, LLC

3 grudnia 2025
Opinia niezależna
Logo Cardsdirect

Odpowiedź od Cardsdirect

Thank you for taking the time to share this feedback, and we are truly sorry that your first experience with CardsDirect did not meet expectations. We understand how important it is for your holiday cards to reflect the quality of your business, and it’s disappointing to hear that imperfections in the metallic green printing affected your mailing.

While we understand that the cards have already been sent out and cannot be reprinted, we absolutely want to make this right for you. Anytime an issue arises, with print quality or anything else, our team is here to help right away. You can always reach us at 866-700-5030 or support@cardsdirect.com, and we will work quickly to resolve the issue. A member of our team will contact you directly to assist with your request for a partial refund.

Oceniono na 5 z 5

Great company to do business with

Great company to do business with! This is our 5th year ordering our customized company Christmas cards and they make the process so easy! Website is easy to use, print quality is great and fast shipping. Highly recommend!

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Another great experience

Another great experience, ordering Christmas cards for my clients, lots to choose from, easy to order and a very quick delivery. I don’t think Santa could top your service!

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

A kind hearted lady called Faz in the Colchester Store

I went into the Colchester store last week and spoke to this lovely lady called Faz. I asked her if she could point to the Miss You cards and she came off from behind the till to help me. I explained that I'd lost my mum a week ago and she took the time to chat with me, even though the shop had customers in.
I explained what sort of card I was looking for and she showed me some options. While talking to her, I ended up crying as there are not many kind hearted people out in this world who would take time to listen to you. She gave me a hug and said, anytime i needed a chat, and she was working, she would take the time to talk to me. Such a lovely lady.
Please can you make sure she sees this.
Kind regards Jean

1 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Very happy, just needs a little improvement on website

Great experience. I just minus one star because just like last year the website is a little glitchy. You have to be very carful or you will lose your work with a glitch. I had to start over from scratch this year at least once and I remember being frustrated with loosing work last year and having to start over. Other than that, the quality was good, the price was affordable and everything was on time. Just would like to see some minor improvements on the functionality of the website.

11 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Quick and easy!

Quick and easy! Cards arrived and looked great!

10 grudnia 2025
Opinia niezależna
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Odpowiedź od Cardsdirect

Thank you for your feedback and for being our customer!

Oceniono na 2 z 5

Cards Direct usually does a good job, but not this time.

Cards Direct usually does a good job, but they missed the mark entirely this time. I received the cards pretty quickly only to realize every single card had a big black smudge on the inside of every one of them. I contacted them and although they said someone would contact me, they did not, but they did process a replacement order to replace the cards, so that was good. But then I received the new cards which were fine, but when I went to put them all in the envelopes, I realized that they shorted me 15 envelopes, so now I have to contact them again to get some more envelopes. Hopefully they will be fast about getting the missing envelopes to me, but it has been a frustrating experience from start to finish.

23 listopada 2025
Opinia niezależna
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Odpowiedź od Cardsdirect

Thank you for giving us this feedback. We apologize there was an issue with your initial card's printing and with the envelope quantity. We have put in the replacement envelope order, and it is estimated to arrive to you by early next week. We appreciate you being our longtime customer and hope you will give us the opportunity to work with you again in the future.

Oceniono na 5 z 5

15 years of beautiful Christmas cards and counting!

I have been a happy Cardsdirect customer for the past 15 years! The amazing selection, the reliable service, and the outstanding products make this choice a "no brainer"!
Each year my friends and family praise the beauty of your cards and I have you to thank.
THANK YOU!

14 listopada 2025
Opinia niezależna
Logo Cardsdirect

Odpowiedź od Cardsdirect

Wow! We feel honored to receive this wonderful review and are thankful to have worked with you over the past 15 years. Thank you for making us a part of your holiday tradition.

Oceniono na 5 z 5

Excellent Product and Service

I've used Cradsdirect.com for over a decade of custom holiday cards. Quality is excellent as is customer service.

9 grudnia 2025
Opinia niezależna
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Odpowiedź od Cardsdirect

Thank you for this feedback. We will pass along your kind words to our customer service team!

Oceniono na 5 z 5

Great Experience!

We included our signatures in our card and the proof looked great, however there was one name that didn't quite print correctly when I received my order. I let Cards Direct know and it was corrected right away and my order reprinted. I appreciated the quick response and resolution!

24 listopada 2025
Opinia niezależna
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Odpowiedź od Cardsdirect

Thank you for this feedback. We're glad we were able to get your order perfect!

Oceniono na 5 z 5

TOP Christmas cards

The turn around time is great we placed our order and received it quickly. The cards were beautiful and custom to what we requested.

26 listopada 2025
Opinia niezależna
Logo Cardsdirect

Odpowiedź od Cardsdirect

Thank you for this feedback! We are happy you enjoyed your cards.

Oceniono na 3 z 5

Disappointed in Order, Product is Great

We ordered 450 holiday cards, with addressing and stamps. We received the cards with about 75 addressed but not stamped. I called and instead of sending stamps they reordered the 75 and I had to go through and make a new template of addresses that weren't stamped. As of 12/8 we are now still waiting for the rest of our holiday cards. It was pretty disappointing. The product and customizing was great though.

8 grudnia 2025
Opinia niezależna
Logo Cardsdirect

Odpowiedź od Cardsdirect

Thank you for this feedback. We apologize for the inconvenience of the missing stamps and will evaluate the reprint process internally. We have refunded you the cost of the missing stamps, and your new order should arrive soon! We appreciate having you as our customer and hope to work with you again.

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