Carcart Recenzje 

152
Wynik TrustScore: 2.5 na 5

2,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very poor dealership. Offered me an insulting low-ball part-ex price for my Renault car because they didn't really want it. Were only interested in profits and not doing a good deal. I decided to not... Zobacz więcej

Oceniono na 1 z 5

If you want problems buy from here, worst decision i ever made buying a car from this business i spent 12k cash and i have spent nearly 3k on repairs and the car is still not right, the warranty we wa... Zobacz więcej

Oceniono na 5 z 5

Surprised with some of the negativity on her … I purchased a Nissan qashqai last September and have not had one issue with … saw it online on the Friday , test drove it Saturday , picked it up on the... Zobacz więcej

Oceniono na 5 z 5

5* Service before, during and after purchase Visited Carcart for a car I’d booked a test drive on- didn’t buy it but bought another one from them off their forecourt…..great service during sales pr... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(152)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Honest.

Not pushy. Honest. Friendly. A very pleasant experience and very happy.

31 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Purchasing a car

Yesterday I bought my dream car and Jordan from Carcart made the transition of buying and viewing a new car so easy, couldn’t praise them more!

29 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

New car

Gr8 from test drive to collection had small problem with rear light which was corrected asap extremley good service

17 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great

Great, friendly service. Jordan was very helpful and explained the whole process. Would recommend using you again to

21 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great car

Helpful, informative and took time to answer questions with knowledge . Good service

23 listopada 2022
Opinia niezależna
Logo Carcart

Odpowiedź od Carcart

Thank you for the review and for the great feedback.

Oceniono na 1 z 5

Brought a car off them

Brought a car off them , they have provided me with non legal thread tires then I find out the clutch was going as well as the fly wheel I also come to find out there oil leaking from multiple places so far spent £1000 on the car in the space of 4 months just wondering what’s next and they always claim everything is wear and tear and that’s how they get away with stuff also currently doing a claim against them as I do not believe this much should happen to a car and what I got advised by a mechanic was the engine is not healthy and also in the process of getting my bread pads changed as the first day I got the car it started making noises when I break. THIS IS JOURNEY SO FAR WONDERING HOW MANY MORE TIMES IM GOING TO HAVE TO SPEND £££

30 czerwca 2022
Opinia niezależna
Logo Carcart

Odpowiedź od Carcart

Thank you for your feed back. If this is the customer we assume it is, we have rectified all issues that you had a concern with regarding the above and went above and beyond to get this resolved for you even though the car was not sold with illegal tyres but was found to have done an excess amount of mileage in the time of possession but I hope you have found the vehicle to resolved and to be fit for purpose since this review.

Oceniono na 1 z 5

I didn't want to leave one star

I didn't want to leave one star, but it won't let me do zero, carcart bought my car through auction, 2 guys came to inspect before purchase, came up with a load of bullcrap about oil in my coolant tank and head gasket going, I took the car straight to an independent garage who checked everything over, no oil in the coolant, nothing wrong with the head gasket. AVOID LIKE THE PLAGUE what a waste of my time and theirs

2 listopada 2022
Opinia niezależna
Logo Carcart

Odpowiedź od Carcart

Thank you for the review and I am sorry you feel that our inspector had got this wrong but we cannot be too sure when purchasing cars and they can only carry our a number of check on collection. We hope you got this resolved and sold your vehicle.

Oceniono na 1 z 5

Avoid

Bought An Astra Gtc from here last July. Seemed fine driving home. The next morning the car just wouldn’t go into gear without major force, after 5-10 minutes of driving this eased. This continued and within days we had numerous patches of oil all over the drive. They refused to pay for our drive to be cleaned. Turns out there were 4 separate leaks including leaking clutch fluid, a new clutch cylinder was also needed . Four times they had the car back attempting to fix it, we asked for refund several times and we were fobbed off even offered an extra years warranty, the warranty is not worth the paper it’s written on. We fount this out when 2 months after purchase the timing chain dropped. We had a massive bill. We sold the car and cut our losses. Over £1500 lost in the space of a couple of months.

16 marca 2022
Opinia niezależna
Logo Carcart

Odpowiedź od Carcart

Hi Lyn,
Thanks for your review. I'm sorry to hear of the issues that you experienced with one of our vehicles. I did not work for the company then and as such am unaware of the entire situation regarding this. As I can see the vehicle was given an extended warranty as a gesture of goodwill, which is still valid on the vehicle until 31/01/2024. Not sure why these issues were not resolved under the warranty. I hope your future car buying experience is better for you moving forward.

Oceniono na 5 z 5

5 Star Buying Experience

I don't normally write reviews although prior to purchasing I did read some of the negative reviews so was a bit concerned although went ahead anyway as they had the car I wanted at a good price. Based on my experience similar to another reviewer I had an excellent buying experience with Carcart, no movement on price, but a couple of issues with the car which they agreed to resolve prior to collection these were sorted as agreed and the car was ready when arranged. I have given them 5 stars as genuinely that was my experience with them.

28 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

Avoid

Brought my car home, pulled into the driveway and the engine management light illuminated. I contacted them a day after purchase and they offered to collect the car, I checked the oil to discover it was on minimum and was leaking. Carcart refused liability and two years later I’ve lost about 10 grand. Don’t go near them, alarm bells ring about all of their reviews, take a look at how similar and cheesy they all are.

8 stycznia 2022
Opinia niezależna
Logo Carcart

Odpowiedź od Carcart

Hi Bradley,
Your vehicle was purchased on the 25/01/2020.
It has been over two and a half years since this purchase. The business has massively expanded and changed since 2020. I am sorry that you had an issue with the vehicle but unfortunately cars do not come with unlimited warranty and may need upkeep over time - We prepare our cars to the highest standard and all cars come with 100 point check.
I hope your future car buying experience serves you well.

Oceniono na 1 z 5

CON ARTISTS

CON ARTISTS, i bought a faulty vehicle from here (must have been in an accident) found this out after purchase, on way home the dashboard lit up like a christmas tree, 6months of the car sat on the drive because of pandemic finally went to use it and 5 different warning lights came up and also service light, i’ve been very patient with them but on this occasion they said in a legal email that because it was out of the 6 months warranty (by 4 days) there is nothing they are willing to do, Avoid at all costs unless your happy to buy a banger!

23 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Alan McDonald Peugeot 3008

Alan McDonald Great Barr, Peugeot 3008.

Not understanding these negative reviews here, my experience was the total opposite and I can't recommend this company highly enough...Well over 3 months since I purchased the car it developed an unforeseen fault common to the model, they could have told me where to stick my car but instead I was provided with a courtesy car, and the option to either return my car or have it fixed, I chose the latter and my car was returned within a week at no expense to me!!! Hassle free buying experience and outstanding after sales care....They have earned both my trust and future custom!!!

10 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

SCAMMERS

SCAMMERS
do not buy a car from this business - the vehicle I purchased was riddled with issues, £2grand and a letter from carcart’s solicitors later, I’ve gotten nowhere. Now it’s being taken to the small claims court. Carcart offered to pick my car up (50 miles away from them) but advised that they wouldn’t be able to bring it back to me and couldn’t guarantee that they would resolve the issues it was at this point that I took it upon myself to get the car repaired myself and sent them the bill, they have refused to cover this and are now going to have a court case on their hands. They write false reviews about themselves, (the owner just so happens to be friends with the one 5 star Facebook review author that they have) - they have denied responsibility for the issues, offered to resolve and then withdrew, advised me at one point to get the car repaired and to send them the bill, then when I called back told me this wasn’t possible. I can personally say that I have spoken to many many (6) customers of Carcart who have also had the same experience, whilst their cars appear to be well priced, they’re all faulty & have unrecorded damage, most purchased at auction (I have managed to confirm multiple cases of this, this is also where my car was sourced from, either by them or by their supplier).
AVOID CARCART LIKE THE PLAGUE.

17 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Very happy

Bought a car from them last week and I can’t fault the customer service. They were honest and helpful and I did not fee pressured to buy like other garages. I also had a small non mechanical problem with the car after I bought it which they fixed free of charge straight away even though it wasn’t under my warranty. I love the car and I’d definitely return to carcart.

19 czerwca 2020
Opinia niezależna

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