Very poor dealership. Offered me an insulting low-ball part-ex price for my Renault car because they didn't really want it. Were only interested in profits and not doing a good deal. I decided to not... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If you want problems buy from here, worst decision i ever made buying a car from this business i spent 12k cash and i have spent nearly 3k on repairs and the car is still not right, the warranty we wa... Zobacz więcej
Surprised with some of the negativity on her … I purchased a Nissan qashqai last September and have not had one issue with … saw it online on the Friday , test drove it Saturday , picked it up on the... Zobacz więcej
5* Service before, during and after purchase Visited Carcart for a car I’d booked a test drive on- didn’t buy it but bought another one from them off their forecourt…..great service during sales pr... Zobacz więcej
2,3
Słaba
152 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Poor level of service
I have emailed twice with no reply and called on 03330509911 several times but nobody picks up the phone, i have a serious enquiry about my vehicle I purchased 8 days ago. This level of service is very poor and I am tempted to return my purchase within my 14 days as a result. I can't understand if you provide an email and phone number why nobody can email me or call me back.
8 lutego 2023
Opinia niezależna
Odpowiedź od Carcart
Hi,
I am sorry to hear you are experiencing issues but as there is no name allocated to this review I cannot do much further but if you can email 'support@carcart.co.uk' and this will be looking into further by our aftercare team.
Great customer service from Will.great…
Great customer service from Will.great choice of vehicles definitely recommended these lads hope to to business in the future
7 lutego 2023
Opinia niezależna
Jordan
Brilliant helpful service from Jordan , good knowledge about the cars. I will definitely go back and have already referred a friend who is also looking for a vehicle.
6 lutego 2023
Opinia niezależna
New car great experience will do business with them again
Good friendly staff with a great attitude towards the customer 👍
4 lutego 2023
Opinia niezależna
Good and friendly customer service.
4 lutego 2023
Opinia niezależna
Jordan made everything quick and easy
Jordan made everything quick and easy. Absolutely in love with my new car
27 stycznia 2023
Opinia niezależna
Friendly helpfully and was quick…
Friendly helpfully and was quick processing
1 lutego 2023
Opinia niezależna
Will was really friendly and helpful
Will was really friendly and helpful, he made the process of purchasing the vehicle via finance so easy. I would definitely recommend carcart to family and friends
30 stycznia 2023
Opinia niezależna
Will was a great help
Will was a great help, answered all questions, great service/experience
28 stycznia 2023
Opinia niezależna
Lovely people would recommend
Lovely people very quick sale and easy
27 stycznia 2023
Opinia niezależna
Fantastic how the sales man handled…
Fantastic how the sales man handled everything
27 stycznia 2023
Opinia niezależna
crap
was made really relaxed had a cup of tea really welcoming easy transaction and everything went well all explained in detail would definitely recommend but when i have tried contacting them since no reply dont bother!!!!!
24 stycznia 2023
Opinia niezależna
Odpowiedź od Carcart
Hi Michelle, thank you for your feedback. I am sorry to hear about your recent experience and disappointed this resulted in you needing to update your review.
Having checked our records, I can see you purchased your vehicle in January 2023 but unfortunately I have not been able to find any emails from you since. Likewise, I have not been able to find any recent calls or voicemails from yourself. Whilst we strive our best to pick up the phone, we hope you'll understand this isn't always possible.
In order for us to help and hopefully resolve your concern, please email us at support@carcart.co.uk. Alternatively, please call 0333 050 9911 and select option 2. Our aftersales department is available between the hours of 9am-5pm Monday to Friday. If you're unable to get through, please leave us a message and we will call you back at the earliest opportunity.
Kind regards,
Marta - Customer Service Advisor
Absolute cowboys
Absolute cowboys. Dont check the cars properly, the mechanic are appalling. I would not recommend any purchase from here unless you want problems its ran by cowboys. There workshop is run down. The mechanic I dealt with was rude and did not have a clue. BEWARE.
Save your money buy elsewhere. They will be polite when selling you car, after its all down hill. 2 cars bought both had issues that were not rectified
21 stycznia 2023
Opinia niezależna
Odpowiedź od Carcart
Hi Sean, I am sorry to hear you had such a bad experience but we have no records of a claim being made however if you would give us a call, we can try and get this matter resolved for you but our mechanics would not have spoken to customers and would like to get to the bottom of this as we have allocated members of staff to deal with matters such as yours.
I would highly recommend this garage
I would highly recommend this garage. They made purchasing my car a breeze. They were friendly very helpful. I would recommend purchasing a vehicle from this company, five star
22 stycznia 2023
Opinia niezależna
Highly recommend!
Took me 4 days from enquiry to collecting the car and everything was smooth and professional. Will was really helpful and friendly and even took time on his day off to push the finance application through. Would highly recommend!
21 stycznia 2023
Opinia niezależna
Amazing customer service
Amazing customer service. Lovely staff members.
20 stycznia 2023
Opinia niezależna
Cascada/V40 switch
Will was helpful, friendly, professional and gave all the information I wanted in excellent communication. He was not at all pushy (which would have put me off!). I had to delay pickup by a few days but it was not a problem. He explained the whole part exchange procedure well and I didn't feel at all rushed. Pleasure....new car's good too!
20 stycznia 2023
Opinia niezależna
Good customer service
Good customer service and lots of information provided about the car.
7 stycznia 2023
Opinia niezależna
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