Caradok Recenzje 

66
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Product arrived broken. I have phoned twice, emailed, used the chat function - Ignored each time. No accountability or customer care program that I can see.

Reakcja na opinię

Oceniono na 1 z 5

I'm trying to return a product and the returns forms on the website won't load/have errors. You have to complete a returns form to get your money back, so this is convenient for Caradok.... I've me... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I received my order today. The lights were well packed and arrived in good condition. I would give five stars, but since I placed the order two weeks ago, I heard nothing from Caradok about progress... Zobacz więcej

Oceniono na 4 z 5

Positives-had the bulb I needed. Quick delivery. Negatives-Over packaged, box too big with lots of polystyrene just for one tiny bulb that wasn't even in its own protective box. Postage cost as... Zobacz więcej

Informacje dotyczące firmy

  1. Artykuły elektryczne

Napisane przez firmę

Caradok was established by a team of electrical designers and engineers with a shared passion; to make stunningly crafted architectural electrical products that are design classics. We look to create detailing to overlooked parts of your home. We have over 40 years’ experience in the electrical industry, we design and develop switches, sockets, indoor and outdoor lighting and other hardware that is understated but above all, built to last. Today there is often far too many choices for every part of your home refurbishment and this can be extremely daunting. By contrast, we focus on classic designs that work both in a modern new build or in a listed period property. Our focus is entirely on building durable, classic products that are highly tactile. The weight and finish of each item we produce is checked and quality controlled, even down to the resonance each click of a toggle or switch makes.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 15% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(66)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 51

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Zero stars

Order placed 6th April, no delivery, no shipment notification, no response whatsoever.

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Item not received & impossible to contact co

Placed an order on 3 April & have received no update. Have chased via their email, the website chat (that is not responsive), their phone number, which diverts to a mobile number which goes to voicemail where the mailbox is full. No response at all which is shocking, I have no confidence in ever receiving the order which thankfully is only minimal value. Like others I wish I'd read these reviews before ordering.

11 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

No response

Hi, i placed an order on 24/03 and still have not heard from Caradok, I have chased via their website email, the website chat (that is not responsive), their phone number and emailed directly. No response at all which is shocking.

24 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered goods on 1st March and my…

Ordered goods on 1st March and my emails not answered. Several phone calls when I’ve been told goods just going through QC telephoned yesterday told goods would be dispatched for delivery today and I’ve had nothing. Lack of communication is appalling and no apology for lateness.
Steer clear wish I had read these reviews before ordering

2 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely delighted

Struggling to find the right bulb for our antique lamp but was delighted to find the bulb on the Caradok website.
The ordering was easy and very straightforward, and the price was such a pleasant surprise that we bought ten!
Delivered with plenty of wrapping so no broken bulbs.
Absolutely delighted.

8 lutego 2026
Opinia niezależna
Oceniono na 4 z 5

Bit slow on delivery but goods are…

Bit slow on delivery but goods are brilliant big thanks

11 lutego 2026
Opinia niezależna
Logo Caradok

Odpowiedź od Caradok

Hello Carolyne. Thank you for taking the time to leave a 4 star review. We do our best to get orders out as quick as possible. We will look into our processes for your order and see where we can improve for future customers.

Kind Regards,
Caradok Team

Oceniono na 5 z 5

Very happy customer

Very happy customer! Managed to purchase some old style lightbulbs at a competitive price with prompt free delivery, thank you.

11 lutego 2026
Opinia niezależna
Logo Caradok

Odpowiedź od Caradok

Hello Joanna. Thank you for your amazing 5 star review.
Kind Regards,
Caradok Team

Oceniono na 5 z 5

I received my order in good time.


received my order in good time.
Since writing this review I have more to add, I have now tried all 3 light bulbs and each one blew as soon as connected. The 1st one tripped my electrics, I tried one in my up-lighter lamp and it blew and also blew the fuse in the plug so all 3 were useless. I wish I'd read the reviews of this company before I'd ordered. I would now like a complete refund so am awaiting a reply to this review. Look forward to hearing from you.

9 lutego 2026
Opinia niezależna
Logo Caradok

Odpowiedź od Caradok

Hello Rose-Marie.
Thank you for taking the time to leave a 5 star review and glad to hear you are happy with the time it took for you to receive your order.

Kind Regards,
Caradok Team

Oceniono na 5 z 5

Ordered two cooker hood bulbs from…

Ordered two cooker hood bulbs from Caradok. I didn't get any email receipt from them and read some of the online reviews and was a bit dubious as to whether they would arrive. I was pleasantly surprised how quickly they arrived and nicely packaged. I would definitely use you again. Thanks.

4 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

They didn't send my order.

I bought an extension lead from the company and they didn't sent it. I tried to contact them three times, they responded after a second email and told me that it would be send in a few days. After past that time I tried to contact them again and they didn't even respond my email.

4 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent responsible, careful and informed service

Excellent responsible, careful and informed service. I needed an unusual brand of bulb that is hard to obtain, but I was not able to identify the make or size of the sample I have in my possession. A representative I spoke with on the phone managed to confirm the identity after careful research - and he sent me several replacements most efficiently. Very professional and reliable all round.

8 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Purchased 5 new light bulbs

Purchased 5 new light bulbs, tried three and one blew, tried another and it blew,not tried last one. these are not fit for purpose but sent three emails and one computer message to sales but no reply. wont sent returns label and if I post don,t think they will refund.
Would never use again

6 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Won’t use again

Delivery takes ages but my first order arrived eventually. My second order was dispatched but was delivered to a property which I don’t recognise from the proof of delivery photo but definitely not my address! Emailed and phoned Carodok to advise and the man said they’d be in touch with me soon. Still waiting.

24 grudnia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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