I needed advice and help with an additional sink part, Staff Member Chelsea Lake was extremely helpful and very quick in her responses. Part was found and added to my order, thank you Chelsea :-)
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
A great brand making products and able to answer questions about them when needed. Quality is amazing, both the sink and the taps/wastes look beautiful. Customer service was brilliant and Hannah reall... Zobacz więcej
Reakcja na opinię
When I emailed I had a response almost immediately. Emily Walsh sorted my problems straight away and it's a long time since I have seen such courtesy and efficiency in correspondence! Nowadays this k... Zobacz więcej
Reakcja na opinię
My integrated Caple fridge/freezer had been a cause for concern for some time with foods spoiling. Initially anything close to or touched the back wall of the fridge were extremely wet and had to be... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.
Dane kontaktowe
Fourth Way, BS11, Bristol, Zjednoczone Królestwo
- 011793819000
- sales@caple.co.uk
- caple.co.uk
4,7
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Willow in Sales is very helpful and i…
Willow in Sales is very helpful and i have had a wonderful experience with her today.
4 marca 2026
Opinia niezależna
Odpowiedź od Caple
Hi Emily, thats great news, thanks for the positive feedback! Caple
Great service!
The service I have had from Olivia has been brilliant. DPD failed to deliver for some reason but Olivia sorted it quickly with the item arriving a couple of days later. Thank you!
25 lutego 2026
Odpowiedź od Caple
Hi Neil, Thank you for your review! We're so glad Olivia was able to resolve the delivery issue quickly and get your item to you. We really appreciate your feedback!
this is my 4th caple steem oven the…
this is my 4th caple steem oven the first 2 leaked and damaged the cupboard the 3rd one lasted 12 years the first 3 were so109 when working brilliant i hope the new one so111ss last longer
24 lutego 2026
Odpowiedź od Caple
Thank you for your review and for being a loyal Caple customer. We're sorry to hear about the issues with your earlier ovens, but glad to hear the third one lasted 12 years. We hope your new SO111S steam oven gives you many years of brilliant performance too! Caple
Very impressed
From start to finish, the buying experience was easy and efficient. The oven works brilliantly and I'm very satisfied with my purchase.
22 sierpnia 2025
Opinia niezależna
Odpowiedź od Caple
Hi Sheryl, Thank you for your review! We're delighted to hear that your buying experience was easy and that your oven is working brilliantly. We really appreciate your feedback! Caple
An amazing experience day with Caple
An amazing experience day with Caple. Wonderful food made using fantastic appliances. Brilliant to see them in action and to be able to taste the results. Huge thank you to Nikki and Jo!
3 marca 2026
Opinia niezależna
Odpowiedź od Caple
Thank you for your lovely review! We're so glad you enjoyed the experience day and got to see our appliances in action. We really appreciate your feedback!
Hannah was brilliant
Hannah was brilliant, even spotted and corrected my mistake when ordering, thanks so much
3 marca 2026
Opinia niezależna
Odpowiedź od Caple
Thank you for your review! We're delighted to hear Hannah was able to help and correct the mistake. We really appreciate your feedback!
Great customer service!
I do not own a Caple product. I am writing this review to let everyone know that this company has great customer service. First of all, if you email them, someone will respond. I had a conversation with Olivia Howse, and although she was not able to help me because it turned out the sink in question was not actually a Caple product, she went above and beyond in her attempts to help. These days, that is very impressive. Rest assured that you will be in good hands if you chooses to work with this company!
2 marca 2026
Opinia niezależna
Odpowiedź od Caple
Hi Jann, Thank you for your kind review! We're thrilled to hear that Olivia went above and beyond to help, even though the product wasn’t a Caple one. We really appreciate you sharing your experience and your kind words about our customer service!
Excellent and efficient service
Excellent and efficient service from Willow Neal
2 marca 2026
Opinia niezależna
Odpowiedź od Caple
Hi Amanda, Thank you for your great review! 😊 We're delighted to hear you received excellent and efficient service from Willow Neal. We'll be sure to pass on your kind feedback. Caple
Good quality products
Good quality products, totally satisfied with the ordering, delivery and overall service.
2 marca 2026
Opinia niezależna
Odpowiedź od Caple
Thank you so much for your kind review! We’re really pleased to hear you’re happy with the quality of the products and that your ordering and delivery experience went smoothly. It’s great to know our service met your expectations. Thanks again for taking the time to share your feedback. Caple
I needed new strainer plugs and didn’t…
I needed new strainer plugs and didn’t want cheap ones that didn’t fit and leak so decided to buy directly from the supplier of the sink
I needed 2 but bought 3 so that I didn’t have to pay postage and now have a spare. They came quickly packaged really well and I was advised all the way
A well run company
22 lutego 2026
Odpowiedź od Caple
Thank you for your feedback! We’re glad everything arrived quickly and well packaged, and that your strainer plugs fit perfectly. Caple
Honesty and true customer service
Honesty, a rapid response to customers, no quibbling from Caple about honouring their 5 year warranty, and a very efficient spare parts supply of ceramic inserts to taps. Extremely reliable
23 lutego 2026
Opinia niezależna
Odpowiedź od Caple
Thank you for your kind words! We’re thrilled to hear our team’s service and reliability have met your expectations.
Have had an amazing kitchen
Have had an amazing kitchen, but then moved house so now I need a new one! So far I have replaced the oven and am hoping to get a whole new kitchen. Great appliances and the units are really good. Would recommend!
14 listopada 2025
Opinia niezależna
Odpowiedź od Caple
Thank you for your review! We're delighted to hear you’ve enjoyed your kitchen and appliances, and we’d be thrilled to help with your new one. We really appreciate your recommendation!
I had occasion to contact Caple…
I had occasion to contact Caple customer services to address a small problem with a recently installed Caple kitchen tap. Oliver was quick to respond and a great help resolve the issue. Very pleased with the service.
25 lutego 2026
Opinia niezależna
Odpowiedź od Caple
Thank you for your review! We're glad Oliver was able to help quickly and resolve the issue with your kitchen tap. We really appreciate your feedback!
My issue was sorted in one day
My issue was sorted in one day. Very good customer service from Oliver. Thank you.
27 lutego 2026
Opinia niezależna
Odpowiedź od Caple
Thank you for your review! We're delighted to hear Oliver was able to resolve your issue so quickly. We really appreciate your feedback! Caple
Had to contact service department on an…
Had to contact service department on an installation question.
Chan replied within the hour and he gave us the advice needed to complete successful install.
26 lutego 2026
Opinia niezależna
Odpowiedź od Caple
Hi Mark, thanks for the great feedback! We'll be sure that Chan knows you appreciated his help. Caple
Dreamwork makes the Teamwork.
Willow & Hannah are just a part of a great response team. They are very proficient in the roles they do. Thank you!!!
25 lutego 2026
Opinia niezależna
Odpowiedź od Caple
Love this, thanks for letting us know, we'll make sure Willow and Hannah knows you appreciated their help! Caple
I purchased a Caple sink approximately…
I purchased a Caple sink approximately 5 years ago.
I somehow lost the logo overflow cover .
I contacted caple customer services on Monday, and received a free replacement one today.
Very impressed!
26 lutego 2026
Opinia niezależna
Odpowiedź od Caple
We really appreciate your feedback! It’s great to hear you’re impressed with the fast and helpful service.
Modern, sleek, wine cooler
We have a wine cooler and it’s fantastic! Modern, sleek, and the perfect addition to our kitchen.
1 marca 2025
Opinia niezależna
Odpowiedź od Caple
Thank you for your kind words Clare! We’re thrilled your wine cooler is a sleek and stylish addition to your kitchen.
A fantastic visit to the Caple showroom…
A fantastic visit to the Caple showroom in Bristol.
Very warm and welcoming, with great product knowledge and advise.
Great experience day and food.
26 lutego 2026
Opinia niezależna
Odpowiedź od Caple
We really appreciate your feedback! It’s great to hear the showroom, advice, and experience day made such a positive impression. Caple
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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