I ordered the wrong size mat and reached out immediately. It took a week for them to respond and there was no resolution. They would not accept a return or a replacement. The mat is unused and box uno... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quality product - very well put together - solid construction. Quite OK to build it yourself - digging the whole is the toughest - good instructions for building the trampoline. Only minor niggle is a... Zobacz więcej
Reakcja na opinię
Capital Play installed a 11 x 14 ground level trampoline and it’s great. Very professional service. Polite and respectful team, who were very tidy and worked hard to get the job done in a day. It’s... Zobacz więcej
Reakcja na opinię
Great trampoline! We got an 11'x8' in the ground. It is quite hard work to dig the hole, but the website and instructions are upfront about this, and following the instructions leaves it looking l... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep sportowy
- również w kategorii:
- Ogród
- Sklep z zabawkami dla dzieci
Napisane przez firmę
Capital Play designed and manufactured the UK's first and best In-ground Trampoline. We have the World's largest range of sizes, nets and accessories - so whether it's a huge rectangular trampoline for your budding gymnast, or a compact 8ft round tramp...
Dane kontaktowe
Halebourne Lane, GU24 8SL, Woking, Zjednoczone Królestwo
- 01276855600
- sales@capitalplay.co.uk
- capitalplay.co.uk
4,1
Dobra
251 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wonderful company great blokes who…
Wonderful company great blokes who assembled trampoline. over the moon.
8 grudnia 2021
Odpowiedź od Capital Play
Thanks for the review. We're so pleased you're happy with your trampoline
Great products and customer service…
Great products and customer service from Marcus and his team. Second trampoline, North Performer and North Athlete, we have ordered in a year. Trampolines delivered on time and assembled by their team. Highly recommended if you are looking for a trampoline.
29 listopada 2021
Opinia niezależna
Odpowiedź od Capital Play
Thanks for your review. From the videos we've seen on Instagram it looks like Toby is getting loads of use out of his new Athlete trampoline already!
Really quick turnaround and delivery
Really quick turnaround and delivery, great products.
10 listopada 2021
Odpowiedź od Capital Play
Thanks for the review.
Great initial service as usual but…
Great initial service as usual but waited much longer than informed and had to chase for updates.
30 października 2021
Odpowiedź od Capital Play
Thanks for your review. Apologies you had a wait, we'll look into this to ensure it doesn't happen in the future.
An easy process start to finish!
A lovely team…easy to communicate with and work to the highest standard. I would definitely recommend!
25 października 2021
Odpowiedź od Capital Play
Thank you so much for your review and for using our installation service
I recently wrote a Review about
I recently wrote a Review about the Jumpking
12’ x 8’ rectangular trampoline. Only I posted it as a review for JumpkingEU when some of it was more appropriate for Capital Play, whom I purchased the trampoline from.
Sorry, Capital Play!
That Review is reproduced below:
“I recently purchased a Jumpking trampoline, with a basketball attachment. I was telephoned by Capital Play immediately after I ordered on line and it was delivered and constructed within 2 days of ordering.
We have had an oval Jumpking trampoline for the past 10 years and it has been a really good buy. But this new model is far superior. My grandsons say it is better than any trampoline park they have been to. Equally, having lost their basketball net due to the restructuring of my garden, they are happy with the alternative provided within the trampoline itself.
A win-win!
I would highly recommend Capital Play for its products, its efficient and helpful staff and its commitment to customer care.
25 października 2021
Odpowiedź od Capital Play
Thanks for the review. We're so pleased you're happy with your new JumpKing Trampoline and the service you've received from Capital Play!
was quick to come
was quick to come
Was surprised at increase in cost but we have just fitted it today and the children think it looks great
11 października 2021
Odpowiedź od Capital Play
Thanks for the review. We're pleased your children are loving it
Purchased 4 trampoline matts
Purchased 4 trampoline matts. Great product, delivered swiftly. Great service.
6 października 2021
Odpowiedź od Capital Play
Thanks for the review. We're so pleased you are happy with the products and service you've received
Arrived promptly and was all correct
4 października 2021
Odpowiedź od Capital Play
Thanks for the review
Very quick order and delivery process
Very quick order and delivery process. Good communication on delivery and clear instructions for assembly
Kids loved it but make sure you hire a digger - the whole is massive
27 września 2021
Odpowiedź od Capital Play
Thanks for the review. Hiring a digger does make it a lot easier and more fun!
No hesitation in recommending Capital Play - very professional and efficient business
I ordered an in-ground trampoline to be installed in my garden for my two young girls. The whole process form ordering, to installation and tidy up was professional, efficient and really well done. Skip turned up day before the job, team cam the following morning and installed the trampoline and the following day the skip was collected
My girls are just super happy with the trampoline and i am pleased with the service we received. A professional and well run enterprise
24 września 2021
Odpowiedź od Capital Play
Thank you for the review. We're so pleased you're happy with the service you've received from Capital Play
Excellent!
The Capital Play Team were an absolute pleasure to work with from start to finish. Prompt responses to all e-mails; clear information given; and completely reliable in terms of meetings and installation appointments. Everything was super smooth and well-organised. The trampoline looks great and the kids love it!
9 września 2021
Odpowiedź od Capital Play
Thanks for the wonderful review. We're so pleased you're happy with the service you have received from us
Amazing trampoline very pleased A*
25 sierpnia 2021
Odpowiedź od Capital Play
Thank you so much for your review. We're happy you're pleased with your trampoline
Great service and very quick delivery
Great service and very quick delivery, arrived in less than 12 hours from order
25 sierpnia 2021
Odpowiedź od Capital Play
Thanks for your review!
Terrific customer service
Terrific customer service, had the wrong box turn up with delivery, they were back the next day with the right one and set it all up. Really appreciated it! Kids are so happy.
20 sierpnia 2021
Odpowiedź od Capital Play
Thank you for your review. Great to hear the kids love their new trampoline!
Odpowiedź od Capital Play
Thanks for the review
Arrived in good time and well packaged
Arrived in good time and well packaged, took a few hours to build, instructions were very good, most importantly - the end result - brilliant.
Well worth the extra money, safety, build quality and stylish.
13 sierpnia 2021
Odpowiedź od Capital Play
Thanks for the review. We're so pleased you're happy with your new trampoline
Very happy with the trampoline
Very happy with the trampoline. Great spring bounce. Excellent quality. Very happy with our purchase and my son loves it!
Thank you to the team who provided a professional and friendly service throughout.
12 sierpnia 2021
Odpowiedź od Capital Play
Thanks for the review. We're so pleased you're happy with your new trampoline!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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