We were experiencing a problem accessing our Cannon Safe. We got on a chat with F. Salasar and thru some discussion he was able to guide us with a trouble shooting trick. It was a treat and quick! Gre... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought an older mdl safe at estate auction, no manual or information, only a working combo. Emailed for assistance, "ticket closed" reply w/o add'l info. Contacted chat support, Toni Rodarte responde... Zobacz więcej
Representative Toni is a true pro. My original question on Monday was regarding batteries for keypad/lock operation which were answered clearly. Today, Tuesday, I was able to confirm that the safe i... Zobacz więcej
Called the company, says go online the lines are down. They don’t seem to take calls. Seems like a faulty lock system broken Keeps beeping changed the battery to two different brands Do... Zobacz więcej
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Napisane przez firmę
Cannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Dane kontaktowe
2895 W. Capovilla Ave, 89119, Las Vegas, Stany Zjednoczone
- (847) 665-1635
- marketing@Cannonsecurityproducts.com
- cannonsafe.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Toni was great!
Toni was great! I was understood and responded to immediately, with information that was helpful precise and important to my situation and request. I now have steps /an action plan to move forward to get 100% resolved. I received and email that I will following up asap! Thank you again for such great service!
I had installed my new replacement key…
I had installed my new replacement key pad successfully but was lost in lockout mode. Toni Rodarte saved the day. Toni was incredibly patient and solved my issue.
Toni Rodarte was excellent
Toni Rodarte was excellent. Very knowledgeable, good troubleshooting skills, and problem was resolved quickly.
Toni Rodante was very helpful to answer all my questions and excellent assistance
Toni Rodante was very helpful to answer my questions and help with product registration.
I was called back as I requested
I was called back as I requested. I was told where to find my serial number, I sent the requested photos
and today I completed the payment.
Gabe was very through in explaining…
Gabe was very through in explaining what I had to do the get my issue resolved.
Toni Rodarte saved my day!!
Toni Rodarte understood the problem I was having with my safe. He gave very clear instructions to resolve the problem. Following his instructions, the problem was resolved quickly and easily. I am very grateful to Toni because I absolutely needed to retrieve something from my safe today. Thank you again Toni.
Key Help!
After missplacing one of 2 keys to my Stack on safe which I use for Hunter Education classroom aids, I thought I should order a second key. I got on line and then some how entered into a "Chat" with Toni Rodarte. She was VERY helpful in letting me know what I must do to get replacement keys. Thanks so very much! TAW, Kansas
I had a great experience working with…
I had a great experience working with Gave Cordova at Cannon Security Products. He was incredibly fast, very knowledgeable, and a pleasure to deal with throughout the entire process. He took the time to answer all my questions clearly and made everything simple and efficient. It’s not often you come across someone so professional and easy to work with. Very happy with the service—highly recommend!
Jesse was awesome
Jesse was awesome! I was experiencing a user induced error and he solved it within 2 minutes. My experience with the customer support team at cannon was a positive one, I read many only reviews saying otherwise. I had planned on holding on the phone line because i thought that they would never call back. I held on the line for about 15 minutes and then my wife needed help with something so I selected the call back option, it wasn't quite 10 minutes and Jesse called. Everything about the call was professional, even though it was a stupid error on my part and I was overthinking the situation. Hands down 5 out of 5 stars for customer support.
I used the chat on the company website…
I used the chat on the company website and was immediately help by Toni. My issue was resolved quickly.
getting a replacement key pad so helpful.
Everyone was so helpful in helping with my issues on my NL touch pad and get a replacement out the same day was great.
The customer service representative
The customer service representative, Gabe Cordova, was very helpful with the information that he gave me on the phone. I really appreciate it!
i called and spoke with Gabe Cordova
i called and spoke with Gabe Cordova, he was very polite and knowledgeable, he explained what needed to be done on my part and was very helpfull. i look forward to working with him to get my problem resolved.
Great customer service
Great customer service. My safe is great! Being a engineer I think small changes to your parts could make a huge difference. my part that broke; if the pins had a complete weld would be much stronger. I don't know if it is done manually or by a robot,but a easy fix to make a much more durable part.
I called the support line for my Reset button
I called the support line for my problem and was able to talk to someone who gave me clear, concise instructions and we got the problem resolved.
Had an excellent experience with Toni
Had an excellent experience with Toni. Helped me through any questions or problems that came up with the process of getting my part ordered and shipped. Thank you!
Parts were missing from a new safe I…
Parts were missing from a new safe I purchased. Although it’s been several months since the purchase, the parts are on their way now. I did miss their original email back to me so that could account for some of the wait time. Cannon’s representative’s emails have been cordial, informative and to the point. I’m very satisfied with Cannons customer service team!
Excellent customer service
Excellent customer service. The company sent me a replacement lock within 24 hours under warranty. Jose was very helpful and made the process quick and easy. Thank you — I really appreciate it.
Overall it was good just the time it…
Overall it was good just the time it took to get the parts. Information given and pictures should have been enough to speed up the process but it drug out. It took almost three months, thank goodness it wasn’t an emergency and it was just a safe.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








