Had a breakdown via Dynamo Cover and the job was handled by their rescue network. It required a complex 3-stage relay to get me and my car from Somerset to North Yorkshire. The text updates via Breakd... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
“I had an extremely disappointing experience with Call Assist. My brand new van was scratched during recovery. The driver used special equipment to load it but never told me there’d be an additional... Zobacz więcej
Reakcja na opinię
We broke down nearly 200 miles from home. Call Assist we're excellent. Could not fault their recovery in getting us back home. Call Assist kept in contact, especially on the last stages of our rec... Zobacz więcej
Reakcja na opinię
Call handler Lucy friendly calm polite and reassuring. JD AUTOMOTIVE & RECOVERY were with me well within the hour which is the beauty using a trusted reliable recovery. I ve forgotten the recoveryman... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Welcome to Call Assist, a vehicle rescue company which is dedicated to providing the best products and services for our customers.
Dane kontaktowe
North Station Road, CO1 1UX, Colchester, Zjednoczone Królestwo
- call-assist.co.uk
4,4
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Recovery
Gear box failed, contacted Start Recovery via the app, they contacted my mobile almost immediately, gave me an arrival, one hour. Phoned again after approximately 30 mins to say a further 15 mins delay to be expected. Phoned again to enquire if the mechanic had arrived, as he pulled up.
Mechanic unable to carryout repair, arranged recovery to the appropriate garage.
First time in 15 years or more that I have used any vehicle recovery, VERY IMPRESSED with Start Recovery.
1 października 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello,
Thank you for taking the time to provide a review, your opinion matters to us.
We are very happy to hear that the service you have received has met your expectations.
Best wishes, the Call Assist team
Excellent service!
Easy to contact the team, spoke with someone really quickly, they were efficient, reassuring and understanding. Organised a roadside recovery really quickly and through the time kept me updated, really helpful. Excellent service.
25 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Paul,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team
You attended promptly and made sure I…
You attended promptly and made sure I was ok
1 października 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Susan,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a prompt and excellent level of service from our recovery team. Best wishes, the Call Assist team
First class
First class. Was unable to use app as I had poor phone signal. Operator was excellent.
2 października 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Steve
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team
That this is a great company
They keep up with the time and informing you
3 października 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Gaudensia,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team
Quick response
Quick response. Friendly and professional service . Brilliant !!
10 października 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Tracy,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a friendly and professional level of service from our recovery team. Best wishes, the Call Assist team
Friendly
Friendly, efficient and supportive!
The call handler set my mind at rest. The communications was so efficient and friendly.
I was absolutely amazed at the speed of the recovery.
28 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a friendly and efficient level of service from our recovery team. Best wishes, the Call Assist team
Wife's car wasn't starting went through…
Wife's car wasn't starting went through my breakdown company via the app and they dealt with the issue within an hour. Driver came and resolved the issue. Then also got a call an hour later to make sure issue was resolved. Highly recommend.
28 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team and thank you for the recommendation, it really is appreciated.
Best wishes, the Call Assist team
Flat battery resolved
Didn’t realise my dashcam was still live while car was parked up for 10 days resulting in a flat battery 🤨 Resolved very quickly.
28 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello,
Thank you for taking the time to provide a review, your opinion matters to us.
We are very happy to hear that the service you have received has met your expectations.
Best wishes, the Call Assist team
First Class service
Through an issue with my car I used the start rescue app .
Call Assist kept me informed whilst the rescue technician arrived .
it was very reassuring as a solo driver late at night - to be kept informed. & felt safe.
i have no hesitation to use the service again
25 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Pamela
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a first class level of service from our recovery team. Best wishes, the Call Assist team
My breakdown
Listened to what I told them and acted quickly and efficiently
29 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Lisa,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a quick and efficient level of service from our recovery team. Best wishes, the Call Assist team
Thank you
I didn't have to listen to lots of pre recorded automated messages .
When I called I was very quickly able to speak to an actual person .
The agent dealing with my call was polite , efficient , friendly and patient .
26 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Margaret,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a friendly and efficient level of service from our recovery team. Best wishes, the Call Assist team
Prompt arrival and sorted problem…
Prompt arrival and sorted problem straight away
10 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Jackie,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a prompt and excellent level of service from our recovery team. Best wishes, the Call Assist team
Rescue support came quickly
Rescue support came quickly. I felt supported rather than stranded and the staff member was reassuring and helpful.
23 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Ann,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a reassuring and helpful level of service from our recovery team. Best wishes, the Call Assist team
Excellent handling of unusual "breakdown"
From the first phone call explaining my situation the transfer of my vehicle from a garage that imcapacitated my car during a routine service to a competent garage that fixed the problem, was handled quickly and efficiently.
The vehicle was picked up on time and delivered promptly to the other garage who fixed the car ready fopr me to drive away the same day.
This is an excellent service with understanding call handlers and recovery staff.
24 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Martin,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team
Fast response and fully updating
Having sorted a recovery company great service for me and direct travel home
30 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Mark,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team
First class
First class. Immediate response. Several calls from company to check all is going OK.
Problem fixed immediately with notes made just incase problem recurs. I felt totally safe.
14 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Steve,
Thank you for taking the time to provide a review, your opinion matters to us.
We are very happy to hear that the service you have received has met your expectations.
Best wishes, the Call Assist team
Great service
Quick and regular calls to keep me informed of the status of my breakdown recovery. Excellent service from the breakdown engineer who attended who was really helpful and kind.
14 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Graham,
Thank you for taking the time to provide a review, your opinion matters to us.
We are very pleased to hear that you received an excellent level of service from our recovery operator.
Best wishes, the Call Assist team
Great service sorted quickly
23 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello Geoff,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team
EXCELlENT SERVICE
EXCELlENT SERVIC.
The office i contacted was very efficient and very helpful. The driver who loaded my vehicle was very competent and I watched as she managed the loading process very quickly and the receiving garage phoned and told me it had arrived. I wish to say that the whole recovery was perfect. I will certainly be renewing my contract with START next year - a very good and efficient process. Thank you!
23 września 2025
Opinia niezależna
Odpowiedź od Call Assist
Hello,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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