Call Assist Recenzje 

1084
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had a breakdown via Dynamo Cover and the job was handled by their rescue network. It required a complex 3-stage relay to get me and my car from Somerset to North Yorkshire. The text updates via Breakd... Zobacz więcej

Oceniono na 1 z 5

“I had an extremely disappointing experience with Call Assist. My brand new van was scratched during recovery. The driver used special equipment to load it but never told me there’d be an additional... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We broke down nearly 200 miles from home. Call Assist we're excellent. Could not fault their recovery in getting us back home. Call Assist kept in contact, especially on the last stages of our rec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Call handler Lucy friendly calm polite and reassuring. JD AUTOMOTIVE & RECOVERY were with me well within the hour which is the beauty using a trusted reliable recovery. I ve forgotten the recoveryman... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik ubezpieczeniowy

Informacje przekazane przez różne źródła zewnętrzne

Welcome to Call Assist, a vehicle rescue company which is dedicated to providing the best products and services for our customers.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(1084)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 121

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Involved in an accident

My car was involved in an accident and I called upon start Rescue for the first time in many years of diligent membership, I was not disappointed.

within the hour my car was transported home by a very friendly and customer orientated recovery operator. I cannot thank him enough!

Thank you for a pleasant experience.

R Khan

5 listopada 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

using their app made recovery easy and…

using their app made recovery easy and straightforward

31 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Henry,
Thank you for taking the time to provide a review, your opinion matters to us.
We are very happy to hear that the service you have received has met your expectations and that you found our app easy to use.
Best wishes, the Call Assist team

Oceniono na 5 z 5

Excellent service

Excellent service, quick auction efficient even escorting me too a recommended garage to get a new tyre at a reasonable price.

7 listopada 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello James,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

A quick Saturday rescue saved the day!

They came out quickly on a Saturday morning after I got a puncture on the motorway. I had managed to just get off the motorway into a layby on a secondary road but still felt vulnerable. The technician was confident and quickly changed the wheel to the emergency saver wheel, having first ensured it was fully inflated. He advised me on where I may be able to get a new tyre nearby. Great service!

25 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello,
Thank you for taking the time to provide a review, your opinion matters to us.
We are very happy to hear that the service you have received has met your expectations.
Best wishes, the Call Assist team

Oceniono na 5 z 5

Everything was on time

Everything was on time, staff on the phone was very polite and professional, the recovery driver same very professional and try to help

9 listopada 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello George,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

First time using Call Assist

First time using Call Assist. Was impressed that l was able to speak to someone, did have to ignore the "we can do it all through the text " A different service to the AA and RAC. Not sure if l was lucky but from call to service truck arriving was all done within about an hour and a half. About an hour later I got a from Call assist to check I was back on the road. That never happened with AA or RAC. So a refreshing change.

6 listopada 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Daniel,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

Reliably Responsive

I recently had to call Start Rescue (Call Assist) when my car broke down, and I was really impressed with their service. From the moment I called, the team kept me updated regularly, calling every 15 minutes to make sure I was safe. Although the wait for the recovery vehicle took a bit longer than expected due to rush hour traffic, I was kept fully informed throughout.

The recovery driver was professional, respectful, and ensured I got home safely when my local garage was closed. When I later called to arrange recovery to my local garage (which is in quite a tricky spot), there was no hesitation — the team followed the garage’s instructions carefully and made sure my car was delivered safely.

Every interaction with Start Rescue was professional and courteous. While I personally didn’t need the frequent update calls, I can see how others might find them very reassuring. Overall, a really positive experience — thank you to the whole team for their excellent service and support.

16 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

Excellent

Excellent, caring and efficient service. I was surprised by how quickly my call was dealt with and how quickly the breakdown company arrived.

2 listopada 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello,
Thank you for taking the time to provide a review, your opinion matters to us.
We are very happy to hear that the service you have received has met your expectations.
Best wishes, the Call Assist team

Oceniono na 5 z 5

Very good service

Responded promptly, and came within the hour, exactly when they said they would.

19 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Ian
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

Can’t fault the service

Can’t fault the service. So easy to arrange and arrived so quickly! A*

30 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Charlotte,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

I didn't have to wait that long

I didn't have to wait that long. They rang at regular intervals whilst I was waiting to check I was ok.
The driver was kind enough to go a little out of the way to find me a toilet and was SO nice and chatty .

20 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Angie
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

Very impressed

Very impressed. Within an hour of messaging my car was in the garage..

23 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello John
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

Great Service

Being old I failed miserably with the technology (Where are the Grandchildren when you need them?) However my call was answered by a lovely lady who was both helpful and patient and sorted everything. I couldn’t have wished for better service. Help arrived and again the service was brilliant and the driver so kind. Much appreciated when of advancing years!

31 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello John
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

Fantastic

Really easy, I logged my issue on the app and was at home so they said they would be with me within 2 hours and then 10 mins later I got a text to say they be there in 15 mins. He was so helpful and got me started and also gave me advice with the garage and what to ask. Absolutely thrilled with the service, thank you

17 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Annette
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

Excellent Service

Had a puncture but was unable to remove the alloy wheel due to the wheel being 'welded by corrosion' to the hub. I filled in the app and was given an ETA however the technician arrived within 10 minutes and after 15 minutes of some heavy hammering the wheel was off and replaced but not before grease had been applied to the hub to prevent a repeat issue. I have since removed the other 3 wheels and applied grease to the hubs, as advised by the recovery technician

16 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Paul,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

The app is easy to use and there is…

The app is easy to use and there is rapid information about the rescue. Ravenscroft rescue responded very quickly and resolved the issue. I was very impressed by the speed and service.

13 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello,
Thank you for taking the time to provide a review.
We are very pleased to hear that you found our app easy to use and that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

Excellent service

Excellent service, help arrived very quickly and sorted problem out immediately

24 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Ian,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 1 z 5

No response for breakdown

Called to report a breakdown. Automated response informed me a text would be sent with a link to request a call out. No text received and no option to speak to anyone. This happened on two occasions, leaving me stranded

26 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello,
We are sorry to hear of your experience when your vehicle recently broke down. In order for us to look into your concerns, please email customerservices@call-assist.co.uk and we will be able to look into this for you.
Best Wishes, the Call Assist team

Oceniono na 5 z 5

Excellent service

Excellent service, good communication, very pleased.

8 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello Clive,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received an excellent level of service from our recovery team. Best wishes, the Call Assist team

Oceniono na 5 z 5

I had a flat battery

I had a flat battery. The response was almost immediate; an engineer was on-site within 15 minutes and I was on my way immediately thereafter.
I was very pleased with the service.
james Rath

7 października 2025
Opinia niezależna
Logo Call Assist

Odpowiedź od Call Assist

Hello James,
Thank you for taking the time to provide a review.
We are very pleased to hear that you received a prompt and excellent level of service from our recovery team. Best wishes, the Call Assist team

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