Caliroots Recenzje 110

Jeg bestilte et par sko hos Caliroots. Leveringstiden passer ikke, og jeg har stadig ikke modtaget skoene efter 4 dage. Dagen efter min bestilling, kunne jeg se at skoene var blevet yderligere nedsat og spurgte naturligvis om min ordre kunne modtage den samme discount. Det kunne ikke lade sig gøre, samtidig med at kundeservice bare skrev kortfattet at jeg skulle kontakte dem i næste uge, hvis min pakke ikke var nået frem. Jeg oplevede en arrogant og ikke særlig samarbejdsvillig kundeservice.

Kig nu på de anmeldelser! (Det er ikke bare brok, når næsten halvdelen af anmeldelserne er udtryk for ren skuffelse.)

Caliroots er et firma med lemfældig omgang med dine ordre, data og penge. Eneste positive ting - og dermed én stjerne - i mit tilfælde er, at de leverer varen (selvom de påstår de ikke gør hvorefter jeg bestiller andet sted) og trods alt returnerer pengene (efter en rum tid), efter jeg har returneret varen. Fejlbehæftet webshop, masser af bøvl med afhentning og returnering af fejlagtige varer og arrogant kommunikation.

Held og lykke til jer håbefulde kunder.

Bestilte mine sko onsdag, fik pakken leveret fredag morgen. Skide god service og hurtig levering. Har handlet der før mange gange, og det bliver jeg gerne ved med.
De har også altid gode tilbud ;)

Jeg bestilte et par sko som var udsolgt alle andre steder. Jeg bestilte skoen Onsdag aften og den var fremme fredag eftermiddag. Kunne hele tiden følge pakken via "Track&Trace". Skoen er ren og fin og det samme med skoæsken. Kan varmt anbefale Caliroots

Ok leveringstid. Størrelsen på bukserne til min mand passede perfekt.

This is a review that should dissociate everyone from using Caliroots.com for future purchases and transactions!!

For the past two months I have had several of misleading cases with Caliroots. It all started in the middle of February, where I purchased two pair of jeans – I was not taking previous review seriously – but I should have!

After a couple of days I received my order as promised. However it was not right. I ordered two pair of black jeans, but apparently one of the jeans were blue – but I tried them on anyways, cause maybe they would fit – they did. After I realize that I could actually use both pairs of jeans, I called Caliroots, to clear if I could keep both pairs of jeans, where the blue ones were discounted on the webpage – and I therefore had to get some money back. I proposed two possible options that should be an advantage to both parties – 1) to keep both jeans, and then sending me the one pair of black jeans I was missing in exchange for more money, or 2) to keep both jeans and then Caliroots could transfer the difference between the blue jeans (that I received) and the black jeans (that I ordered) back to me, as the blue jeans were cheaper. Neither of these possibilities was acceptable for Caliroots, and even though I wanted to keep both received pairs, I had to return the blue pair to get my money back or transfer them to the ordered black pairs. I then decided to return the blue pair (even though a sales assistant to me that I had to pay for the returning fees myself), in exchange of the black pair that I actually had be ordering. It took several of weeks without any notice or nothing, until I reached out again. I received a short message telling me that they had transferred me money, and that it wasn’t possible to get the black pair of jeans that I actually wanted.

Unfortunately this first part of the process hasn’t been the worst of it, and they compensated me with a 30% discount code for my future purchase, as an excuse for the inconvenience.

I then decided to purchase something more on Caliroots, as I now had this nice 30% discount code – and is could possibly save a lot of money on good items. I decided to purchase a couple of Common Projects sneaks as they are normally 2.600DKK ($370), so I could make a good saving. I found items worth approximately 7.000DK ($1.000) including the Common Projects sneaks. Before ordering I was well aware the my promotional code couldn’t be used on exclusive or discounted items – however it could not be used on Common Projects sneaks, which wasn’t marked as exclusive. I contacted Caliroots and told them that my promotional offer was not discounting all of my wanted items – and they explained me that all Common Projects items are exclusive. Before notifying them this Common Project sneak was not an exclusive offer, and second later they changed the item to ‘exclusive’ on the webpage (I have attached both prior and post pictures of the description of the item). That got me angry – I had been using so much time of selecting items, corresponding with Caliroots, and this was suppose to be my compensation from the previous misunderstanding – but I didn’t succeed. I notified one of the customer support employees that I had the screen-shot of the previous and post description of the item, and suddenly my phone was ringing – I guess they Caliroots didn’t wanted to handle a case where their ultimately outcome would be as the loosing part. A nice customer support employee asked me how we could solve this case to make sure that both parts were satisfied. I was telling him that I was satisfied if he just allowed me to purchase the item with the discount as I was promised, then no harm was done. That was absolutely not a possibility – what he could do, was to give me another 30% discount code that I could be using next time I wanted to use there miserable web-store. I asked him politely – “would you be using a website the third time, if it had been a mess the two first time?” – he responded, “Yes, if the price is good enough – but actually I haven’t been shopping here, I just work here”. I was like “alright”, then send me this new promotion code if that is the way of compensating for such as poor experience, and told him that I was still going to make reviews about the store – as I don’t want anyone else to experience this. Now he really freaked me out – telling me “if you are still going to make reviews about us, I cannot provide you with the promotional code” – WHAT? – “so you want to give me a promotional code on 30%, to make sure that I am not making any reviews – even though the customer experience haven’t been satisfying?”. He told med “yes” – and we argued for several of minutes.

It ended out with him promising me a promotional code, which is useless to me – but I am still going to make reviews.

Thereby I would strongly recommend any other webpage with similar items for future purchase. I have been shopping on almost every UK, GER and DK based online-stores, and that has always worked out for me! I have never tried anything like this – and the customer support employee even told me that this happened on his boss demands, and that he understood my frustrations, but there was nothing to do about. Thereby it seems like not even the managerial and administrating board-members and managers want optimize this practice, and that is – in my opinion – raising the alarm signals even more!

I haven’t received the promotional code yet – but in case I do, then please reach out to get it if like ignorance, uncertainly and gambling with your money and time!

Intet skidt at sige om Caliroots.dk. Jeg bestilte mine sko for to dage siden og modtog dem allerede i dag i perfekt stand 👍🏼 Det er i hvert fald ikke sidste gang jeg handler hos jer!

Kan ikke anbefale andre at købe deres produkter...dyr levering - dyr returnering... og jeg kan desværre se (lidt sent) at jeg ikke er den eneste utilfredse kunde...

Skulle aldrig have handlet her... :-(

Jeg bestilte om aftenen d. 8/12 et par sko fra Caliroots.dk og fik med det samme en ordrebekræftelse. Den 9/12 fik jeg en mail om at min pakke var blevet sendt afsted og der var vedhæftet et tracking nr. Jeg har kunnet følge min pakke hele vejen og i dag d. 12/12 var jeg nede og hente min pakke. Kan helt klart anbefales!

Modtog varen 3 hverdage efter uden nogle problemer

Var lidt skeptisk da jeg læste anmeldelserne, men fandt en sko, som jeg ikke har kunnet finde andre steder på denne side, så jeg tog chancen. Og det er jeg glad for at jeg gjorde! Min tvivl blev gjort til skamme, bestilte i mandags og har netop hentet mine Adidas Very Spezial Primeknit på posthuset. Jeg har kunnet følge leveringen via Track&Trace hele vejen, og der har ingen problemer været. Tak for handlen, det er ikke sidste gang!

Bestilte et par sko lørdag middag og har idag mandag modtaget dem, yderst tilfreds!
Ingen problemer overhovedet. Har kunne følge min pakke hele vejen via track and trace.
Desuden fulgte der en returlabel med hvor fragten er betalt.
Vil helt klart handle her igen!

Jeg havde læst en del anmeldelser her på Trustpilot om Caliroots, og om at de overseller deres limited releases, så jeg var noget nervøs, da jeg havde bestilt min vare, som var limited sneakers, der var udsolgt alle andre steder. Desuden modtog jeg også først min ordrebekræftelse flere timer efter, at jeg havde placeret min ordre, hvilke bare gjorde mig endnu mere nervøs. Men heldigvis var min ordre gået igennem, og jeg fik mine sneakers allerede dagen efter!
Der må altså være nogen, der har været utroligt uheldige, og som har skrevet anmeldelser herinde, men det var jeg heldigvis ikke, og jeg havde en rigtig god oplevelse angående Caliroots!

God hjemmeside med mange fede varer bl.a limited edition sneakers release kalender.

God og hurtig service ved køb af varer. Har dog fundet ud af at nogle produkter er væsentlig dyrere end hos andre forhandlere.

Ved returnering tager det godt nok lang tid før man får svar og endnu længere tid før man får sine penge retur.

Så alt i alt, noget godt og noget mindre godt..

Må sige at jeg var meget kritisk og overvejende, inden jeg bestilte fra hjemmesiden og havde læst anmeldelserne fra trustpilot.
Bestilte et par Nike sko som var udsolgt alle andre steder. God information omkring levering da man fik tilsendt et trackingnummer, hurtig levering og god service. Absolut intet at klage over. Ville til hver en tid handle på caliroots igen.

God service og hurtig levering. Fair priser ligeså.

Det er stort set umuligt at sende en vare retur til dem. Og hvis man forsøger at skrive en mail med spørgsmål, så går man bare et standardsvar på engelsk .
Kan ikke anbefales

#3211963
Jeg har bestilt 3 solbriller hos jer, men fik leveret kun 2 og 1 tomt æske. Jeg henvender mig til deres kundeservice men fik svare fra dem efter 1 uge(15-01-2016). I mailen skrev de at jeg skulle vente, fordi de skal undersøges. Men siden den mail har jeg aldrig fået svare fra dem igen. Selvom jeg har skrevet flere emails til dem.

Mvh. T. Vu

Gode deals, mange eksklusive varer, som ikke findes så mange andre steder. Tip top service!

jeg bestilte et par Stefan Janoski max, som på det tidspunkt var rimeligt nye. men 7 dage efter modtog jeg noget som lignede en reklamation. der var flere pletter og misfarver på skoen og efter en måneds tid efter punkteret puderne i dem.