I like to buy with cado france be cause there is a large selection of offers and delivery is always as scheduled
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... Zobacz więcej
The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... Zobacz więcej
Reakcja na opinię
Ma femme et moi recherchions une entreprise européenne pour acheter des cadeaux pour sa famille française et nous avons trouvé CadoFrance. Ils ont fait un excellent travail et mon beau-père a apprécié... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.
Dane kontaktowe
4,2
Dobra
466 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tout est tellement parfait que je n'ai…
Tout est tellement parfait que je n'ai rien de mieux à dire pour cette seconde commande !
Faites plaisir les yeux fermés !!!
Offert fruits et champagne, au top et livraison👍🍾🎁
22 kwietnia 2021
Odpowiedź od Cadofrance
Bonjour Francette,
Merci pour votre belle commentaire. Nous sommes très heureux d'entendre que le cadeau a été apprécié. Merci encore!
Customer service was stellar from start…
Customer service was stellar from start to finish. Even though the first delivery attempt was not successful, the recipient was called by a representative the following day to assist with the second delivery attempt. The second delivery was successful, but unfortunately, one of the products received by the recipient was flawed. After explaining the unfortunate situation, excellent efforts were made by the company to fix the error. I have used several gift delivery services due to the pandemic this past year (U.S. and Canada), and my experience with this company tops them all. What could have been a less than pleasant experience at the end was swiftly remedied and turned into a very satisfactory one overall. Email responses were always prompt and very professional. And in spite of the mishap, I look forward to using their services again due to the great quality of their products and customer service. Thank you Cadofrance ;)
29 kwietnia 2021
Odpowiedź od Cadofrance
Dear Angela,
Thank you very much for taking the time to write this kind review. We greatly appreciate that you allowed us the opportunity to address your concerns about the order. It was our pleasure to assist you. We hope that the gift was enjoyed, and we will certainly look forward to helping you with another order in the future. Thank you again!
Cadofrance efficient and trustworthy
Cadofrance efficient and trustworthy! Thank you!
21 kwietnia 2021
Odpowiedź od Cadofrance
Dear Jacqueline,
How nice to read, thank you for your fine feedback!
Wishing you a happy day ahead!
excellent service
16 kwietnia 2021
Odpowiedź od Cadofrance
Bonjour Mr Barker,
Merci pour votre revue et pour partager votre opinion.
Je vous souhaite une bonne journée.
Terrible
Terrible, worst experience I have ever had. Item never received and they refused a refund due to 'incorrect address' provided by the customer. which was totally not true, the address is correct and the recipient was in at the time of delivery due to it being a lockdown in Paris. Wasted 75 euros and immeasurable time and stress fighting with them. Awful awful awful. avoid.
6 kwietnia 2021
Opinia niezależna
Odpowiedź od Cadofrance
Hello, and thank you for your feedback. To further clarify the situation, the delivery courier was unable to locate the recipient because 1) his name was not on the doorbell and the name that is on the doorbell was unknown, and 2) the building intercom was broken. We apologize for the disappointment, and as was communicated earlier, this order has been refunded in full. Thank you again.
Service irréprochable!
24 marca 2021
Odpowiedź od Cadofrance
Merci beaucoup pour vos commentaires. Nous sommes très heureux d'entendre que le service était irréprochable. Nous serons heureux de vous aider dans le futur.
Perfect
The gift was delivered on time an exactly as expected. Communication channel was fast
23 marca 2021
Odpowiedź od Cadofrance
We are so glad to hear that the gift was well received. Thank you for your positive feedback!
Excellent cadeau pour une surprise
Excellent. J avas acheter un cadeau anniversaries,
Le cadeau arrive le Bon jour, use tres belle orchide Alec des chocolates
La recepteure etait tres heureuse
20 marca 2021
Odpowiedź od Cadofrance
Bonjour Penelope ,
Merci pour votre revue! Nous sommes très heureux d'entendre que le destinataire était ravi avec son cadeau. Nous vous souhaitons encore une bonne journée!
Service impeccable
Service impeccable : facilité de la commande, suivi du colis remarquable, livraison à la date demandée.
20 marca 2021
Odpowiedź od Cadofrance
Merci beaucoup pour votre feedback! Nous sommes très heureux d'entendre que le service était irréprochable. Nous serons ravis de vous aider dans le futur!
Charming Gold & Godiva Chocolates
We ordered the Charming Gold & Godiva Chocolates for a Mother's Day gift - a box arrived on the day we specified, beautifully packaged - flowers surrounded by cold gel - my Mum was very impressed with the presentation and THE most gorgeous bunch of flowers - she was absolutely thrilled. We will definitely be using Cadofrance again!
18 marca 2021
Opinia niezależna
Odpowiedź od Cadofrance
Dear Tara,
We are delighted to hear that your Mum loved her Mother's Day gift! You chose a lovely gift for her - one of our favorites. Thank you for your review, and we will look forward to helping you with future orders.
Excellent service
Excellent service. The website is extremely easy to use and communication excellent. I have sent 2 bouquets of flowers and they have both been delivered on time and were absolutely beautiful. Highly recommend.
18 marca 2021
Odpowiedź od Cadofrance
Dear Penny,
Thank you very much for your kind feedback. We are very happy to hear that the bouquets were beautiful and delivered on time. We will look forward to assisting you again in the future.
Très satisfaite de la première…
Très satisfaite de la première commande.
Livraison au top.
Tout était parfait.
18 marca 2021
Odpowiedź od Cadofrance
Bonjour Francette ,
Merci pour vos commentaires!
Nous sommes ravis d'entendre que le panier de fruits et le champagne ont plu au destinataire et que vous êtes contente de notre service! Bonne journée!
Je recommande ce service !
Grand choix de colis. Livré le jour souhaité. Service parfait
18 marca 2021
Odpowiedź od Cadofrance
Bonjour Emmanuelle,
Merci pour votre feedback. Nous sommes ravis d'entendre que vous êtes contente de notre service! Nous espérons pouvoir vous aider dans le futur. Bonne journée!
Delivery was as requested and my mum…
Delivery was as requested and my mum loved her flowers.
18 marca 2021
Odpowiedź od Cadofrance
Dear Hilary,
We are very happy to hear that your mum loved her flowers! Thank you for the nice feedback.
Excellent! Facile de commande d'Amérique!
Je vis en Amérique. J'ai fait livrer du chocolat à un très bon ami de Mérignac. Lui et moi étions tous les deux très satisfaits de votre entreprise et de votre service. c'était très facile de commander en ligne. Merci beaucoup!
17 marca 2021
Odpowiedź od Cadofrance
Bonjour Robin,
Merci beaucoup pour votre feedback. Nous sommes heureux d'entendre que vous avez aimé les chocolats! Nous serons ravis de vous aider à nouveau à l'avenir.
I ordered from the UK for Mother’s Day…
I ordered from the UK for Mother’s Day & I was very impressed with the service, price & delivery
17 marca 2021
Odpowiedź od Cadofrance
Dear Louise,
Thank you for your order with CadoFrance. We are so happy to hear that the Mother's Day gift was well received. Thank you for the review!
This order was not delivered on the day…
This order was not delivered on the day requested
19 lutego 2021
Odpowiedź od Cadofrance
Dear Lovena,
Many thanks for your review.
I would like to inform you that our standard delivery is never guaranteed. You can request a date, but it clearly states we can only try our best to deliver that on the day requested.
Unfortunately a delay or a transport issue is always a possibility.
Thanks for your understanding.
I have been using CadoFrance for…
CadoFrance contacted me and offered me a voucher immediately. That's the level of service quality that I am used to seeing from them. Thank you CadoFrance.
I have been using CadoFrance for years... Now and then they make a failed delivery. This was one of those, unfortunately. Roses were not the color I ordered (White) and also receiver of them told me they wilted the next day... :(
I actually would like a refund or at least a credit for a future order.
Thnx
17 lutego 2021
Odpowiedź od Cadofrance
Good morning,
Many thanks for informing us this. We're very sorry to read about this.
You can always contact our customer care department in case of issues, they're always willing to help you further.
Once again our apologies for the inconvenience caused.
Odpowiedź od Cadofrance
Thanks for your positive feedback!
Doświadczenie Trustpilot
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