Initial communication was with Terri. From start to car being delivered Terri and the team at Cab Direct were absolutely brilliant. Answered all my queries and everything was done from start to compl... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First of all myself and my son purchased 2 brand new coralla hybrids ! From the first phone call we were looked after by Kevin Fraser …. Very polite very professional! Made the process extremely easy... Zobacz więcej
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Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Zobacz więcej
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Bought a brand new toyota corolla from cab direct , within 19 months car had a problem (hybrid system malfunction) toyota deler could not find the problem. Tried to speak to cab direct few times . Th... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.
Dane kontaktowe
Broad Street Jetty, CV6 5BE, Coventry, Zjednoczone Królestwo
- 01413363211
- info@cabdirect.com
- cabdirect.com
4,3
Doskonała
225 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Don't buy a taxi from here
I bought a brand new Mercedes vito on July 2020 although it had been registered in Dec 2019. I enquired about this and asked if this would affect my 3yrs unlimited mileage warranty that they used as a selling point to sell the vehicle. Mr Fraser assured me several times that I would still get 3yrs cover. He lied and lied and lied again. I have contacted them regarding this matter, and Andy Rob just dismissed my concerns and gave me no apologies whatsoever. Very dismissive abrupt and condescending.
Cab direct after sales is also shocking you never get anywhere with them. They're a disgrace of a company just want the sales.
Avoid at all costs.
19 listopada 2022
Opinia niezależna
Odpowiedź od Cab Direct
Hi,
We are so sorry to hear you are unhappy with the service you have received.
If you would like to speak to a member of the Customer Service Team please give us a call on 0800 587 9635.
Many thanks, Cab Direct
I am pleased with their service
I am pleased with their service. Delivery was a bit delayed from estimated but overall I am happy. And would like to thank the team specially Helen sales manager.
5 stycznia 2023
Odpowiedź od Cab Direct
Hi, thanks for the great 5-star review! We will pass your thanks on to Helen and the team. If we can help again in the future, please don't hesitate to get in touch. Thanks, Cab Direct
Really happy with how I have been…
Really happy with how I have been helped to get my new taxi 1st class communications
6 stycznia 2023
Odpowiedź od Cab Direct
Hi, thanks for the great 5-star review! If we can help again in the future, please don't hesitate to get in touch. Thanks, Cab Direct
Nice customer service and I love my car
12 stycznia 2023
Odpowiedź od Cab Direct
Hi, thanks for leaving this great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Odpowiedź od Cab Direct
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Very helpful and friendly service, I will definitely recommend to others 👍
Excellent service and helpful
21 grudnia 2022
Odpowiedź od Cab Direct
Hi, thanks for leaving this great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Terry was very helpful and polite
well I do not know about other people but I spoke to TERRY she is very helpful and polite.
As experience with company, taking too much time to deliver vehicle.
23 grudnia 2022
Odpowiedź od Cab Direct
Hi, thanks for the 5-star review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Class Customer Service
Apart from the obvious Great Value for money, that Cab Direct offer . The customer service ,particularly from Terri Donaghue was outstanding.I would have no hesitation in recommending Cab Direct to anyone.
5 stycznia 2023
Odpowiedź od Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Odpowiedź od Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Nice and easy purchase of car
Nice and easy purchase of car
Execellent customer service
4 stycznia 2023
Odpowiedź od Cab Direct
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Very good service
21 grudnia 2022
Odpowiedź od Cab Direct
Hi, thanks for leaving this great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Excellent service
Good service .
Delivered the car when expected.
Smooth easy process
Thanks you
19 grudnia 2022
Odpowiedź od Cab Direct
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Odpowiedź od Cab Direct
Hi, thanks for leaving this review. If we can help again in the future, please get in touch. Thanks, Cab Direct
Very good customer service very…
Very good customer service very friendly and understanding and on time and they deliver car on time
16 grudnia 2022
Odpowiedź od Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Car delay costed me over £1000 a month…
Car delay costed me over £1000 a month
And nobody would care
14 września 2022
Odpowiedź od Cab Direct
Hi,
We are really sorry about this experience you have had. Unfortunately, there has been a global shortage of vehicles meaning there is a delay with all Toyota vehicles, so there is nothing that we can do to speed up this delay.
However, we notified all customers of this global issue and you were offered the option of a refund on your deposit in light of the situation.
We would like to sincerely apologise for the inconvenience that occurred due to this. If you would like to speak to a member of the team to see if there’s anything else we can do to help resolve the issue, please give us a call on 0800 587 9635.
Many thanks, Cab Direct
Very good costumer service.
Very good costumer service.
I will recommend them for taxi community.
6 grudnia 2022
Odpowiedź od Cab Direct
Hi, thanks for the great review and recommendation! If we can help again in the future, please get in touch. Thanks, Cab Direct
Customer service was very good always…
Customer service was very good always knew the situation, they were good at communicating and kept me in the loop with what's happening with my car.
5 grudnia 2022
Odpowiedź od Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
Very good experience
Very good company.i am very happy with my purchased. Customer service is excellent.
1 grudnia 2022
Odpowiedź od Cab Direct
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Cab Direct
10/10 for Terry
28 listopada 2022
Odpowiedź od Cab Direct
Hi Umar, thank you for giving us such a positive review. Glad to hear you had a positive experience working with us! Thanks, Cab Direct
My experience cab direct great
My experience cab direct great, on time delivery, nice customer service.
1 listopada 2022
Odpowiedź od Cab Direct
Hello, thank you for giving us a 5-star review! We are delighted to hear you had a great experience with us. Many thanks, Cab Direct
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