Initial communication was with Terri. From start to car being delivered Terri and the team at Cab Direct were absolutely brilliant. Answered all my queries and everything was done from start to compl... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First of all myself and my son purchased 2 brand new coralla hybrids ! From the first phone call we were looked after by Kevin Fraser …. Very polite very professional! Made the process extremely easy... Zobacz więcej
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Excellent service before and after the sale, Terry has been spot on with everything dealt professionally. I was worried at the beginning after some mixed reviews but they are all about delayed orders... Zobacz więcej
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Bought a brand new toyota corolla from cab direct , within 19 months car had a problem (hybrid system malfunction) toyota deler could not find the problem. Tried to speak to cab direct few times . Th... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
With more than 20 years experience in the hackney and private hire industry, shop direct to find your perfect taxi partner.
Dane kontaktowe
Broad Street Jetty, CV6 5BE, Coventry, Zjednoczone Królestwo
- 01413363211
- info@cabdirect.com
- cabdirect.com
4,3
Doskonała
225 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Cab Direct
Hi Christopher, thank you for the 5-star review! We are happy you liked our service! - CD
My experience with cabdirect was great
My experience with cabdirect was great, everything i needed to know was explained to me in detail. The service was excellent.
29 września 2023
Odpowiedź od Cab Direct
Hi Peresi! Thank you for the 5 star review. Great to hear you had a pleasant experience and our team could help! - CD
Broken contract, did not deliver what was ordered
If you order your taxi with meter & roof sign fitted, that's what you should get. I got phone call day before delivery to say that would not happen as their fitter got stuck in traffic! Promised that Digitax would be in contact to arrange the fitting in my local area. 5 days later I did 220 mile round trip to a Digitax fitter. They failed to fit or tariff it. Over a week now & still not sorted. Please don't let it happen to you, refuse delivery till they can deliver what u ordered. I'm down over £1,000 in lost revenue, they promised a manager would be in touch but still nothing. Ive had to start legal action today, to try & recoup loss of earnings & get them to fulfill original contract. Should have learnt from past experience, but their prices are fantastic & thought I'd give them a 2nd chance. Reviews on here were great.
20 września 2023
Opinia niezależna
Odpowiedź od Cab Direct
Hi, we are really sorry about the issues your experienced with your vehicle and would like to apologise for the inconvenience this caused. If you would like to speak to a member of the team please give us a call on 0800 587 9635.
Many thanks, Cab Direct
I really appreciate for their customer…
I really appreciate for their customer service very helpful and quick response.
21 września 2023
Odpowiedź od Cab Direct
Hi Akhlaq, thank you for the 5-star review! We are glad our customer service team could provide you with a pleasant experience. - CD
Had a very good experience with cab…
Had a very good experience with cab direct. Excellent customer service prompt delivery 👍 thanks
18 września 2023
Odpowiedź od Cab Direct
Hi, thank you for this 5-star review. We are delighted to hear about the positive experience you had with us. We look forward working with you again in the future! Thanks, Cab Direct
This is my 2nd time with cab direct
This is my 2nd time with cab direct. I found it all the staff are very friendly and helpful until the end. Passing of information was tremendous.
I do appreciate for there help!
21 września 2023
Odpowiedź od Cab Direct
Hello, thank so much this great review! We are delighted to hear that you had a good experience working with us and we look forward helping you again in the future. All the best, Cab Direct
Odpowiedź od Cab Direct
Hello, thanks for leaving this great review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
Cab Direct make it so easy
Really easy to deal with. Clear information provided enabling me to make my decision to purchase. Car delivered in the time period I was advised at the time of purchase. Couldn't ask for a better service
28 sierpnia 2023
Odpowiedź od Cab Direct
Hi, thank you for this great 5-star review. We are very happy to hear about the positive experience you had with us. Thanks, Cab Direct
There was a bit of confusion on the day I was supposed to receive the car
The company was very helpful and they responded to my conversation quickly the car was also very good.
22 sierpnia 2023
Odpowiedź od Cab Direct
Hi, thank you for this 5-star review. We are delighted to hear about the positive experience you had with us. We look forward working with you again in the future! Thanks, Cab Direct
Odpowiedź od Cab Direct
Hi, we are really sorry about the delay to the delivery of your vehicle and would like to apologise for the inconvenience this caused. If you would like to speak to a member of the team please give us a call on 0800 587 9635.
Many thanks, Cab Direct
Really great service and easy
Really great service.
The team where amazing and all went to schedule was really pleased
7 sierpnia 2023
Odpowiedź od Cab Direct
Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with our team. We look forward working with you again in the future! Thanks, Cab Direct
Very good company
Very good company, communication was good, customer service was very good.
10 lipca 2023
Opinia niezależna
Odpowiedź od Cab Direct
Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Cab Direct
They are very helpful .I'm satisfyd…
They are very helpful .I'm satisfyd about their service.
26 lipca 2023
Odpowiedź od Cab Direct
Hi, thank you for this great 5-star review. We are very happy to hear about the positive experience you had with us and we look forward to continuing to work with you in the future! Thanks, Cab Direct
Customer service is good.
25 lipca 2023
Odpowiedź od Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to working with you again in the future. All the best, Cab Direct
Odpowiedź od Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to working with you again in the future. All the best, Cab Direct
Thanks Can Direct
Thanks Can Direct , thanks all dedicated staff who’s working there , they are so lovely, so friendly, so professional, made me feel so confident with my new car.
I can’t not finishing my words without saying an massive thanks for one so special person , who had been absolutely amazing, she always listened to me , she always helped me a lot , even when things wasn’t going easy to complete my financial , she was there to help me , you are fantastic Helen, I will never forgot your kindly help.
11 lipca 2023
Odpowiedź od Cab Direct
Thank you for your outstanding 5-star review! We are thrilled to hear that your experience working with us was excellent, and we look forward to the opportunity to continue serving you in the future. Warm regards, Cab Direct.
I’m paid deposit back in 01 August 22…
I’m paid deposit back in 01 August 22 for toyota Corolla only to find out in late April 2023 that i will not be getting the vehicle and they told me wait till 19 July 2023 but they email me. They say wait another three weeks so God knows when I’m gonna receive my vehicle please guys nobody by car from here because they don’t because they don’t tell true, they don’t know when the car coming or not
i moved to the work place city my plan has been vanished and put me out work.
17 czerwca 2023
Opinia niezależna
Odpowiedź od Cab Direct
Hi there, we are so sorry to hear about your issues. Could you please send your vehicle and contact details to info@cabdirect.com and one of the team will look into this?
Many thanks
Cab Direct
From start to finish
The service offered by Cab direct was fantastic from start to finish.
Terri and her colleagues made the process of purchasing of the vehicle simple and easy.
Thanks
Jasbir
6 czerwca 2023
Odpowiedź od Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to passing on the kind words to Terri. All the best, Cab Direct
Odpowiedź od Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and we look forward to working with you again in the future. All the best, Cab Direct
So happy with my purchase and Terry was…
So happy with my purchase and Terry was very kind and helpful.
Everybody in Cab Direct was available to advise us and they were very professional 👌.
31 maja 2023
Odpowiedź od Cab Direct
Hello, thanks for leaving this 5-star review! We are so happy to learn that you had a good experience working with us and look forward to passing on the kind words to Terry. All the best, Cab Direct
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