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C-Date UK Recenzje 459

Wynik TrustScore: 1.5 na 5

1,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Joined, then 1 week later exercised my right to cancel using their cancellation link. For 3 days I heard nothing. Then they did not cancel but , continued my membership. This is a scam company. I have... Zobacz więcej

Oceniono na 1 z 5

This service is a scam! Avoid it! I signed up and realized the contacts are only with c-date workers. I tried to cancel but couldn't, even though I took screenshots of my cancellation attempts. I used... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Scam scam scam, don’t use at all. Fake profiles, no cancellation process and then they send threatening emails. Should have read the reviews first, now they’re attempting to bully me into f... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi matrymonialne

O C-Date UK

Napisane przez firmę

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Napisane przez firmę

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Dane kontaktowe

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

459 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

I have seen quite a bit of negativity…

I have seen quite a bit of negativity here. I signed up for the premium service and was charged for one month £9.96, although the number of members are pretty less to be honest, that's why have initially decided to cancel and sent the cancellation form via the link on the website. I hope they will process my cancellation soon.

Might come back soon if the number of members increase. they need to work a bit more on the service I suppose

9 października 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi! We can confirm that your Premium-membership has been cancelled. We appreciate your feedback. For further questions or comments, please do not hesitate to contact our customer service. Thank you!

Oceniono na 1 z 5

SCAM

SCAM. I did cancel the subscription like requested in T&C but they still charged me. I am now calling off the credit cards and report them to police

9 października 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi, we're sorry about that. We can confirm that we have received your cancellation and your refund has been processed. Thanks.

Oceniono na 1 z 5

Total rubbish! Avoid!

Total rubbish! Please avoid!
When you subscribe it clearly says cancel anytime yet when you want to cancel your subscription in the app they tell you to send them an email. You then get the email back to say:
"Please note that our messaging system accepts tickets according to the date they were sent with the oldest first. If you send multiple emails they will go to the back of the queue, therefore, a response to your query may be delayed." Its not cancel anytime service at all. I am reaching out British Standards Institution. Funny how there is no one to ansfer your email yet somehow they have staff to respond to all negative reviews on Trustpilot.

6 października 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi! We can confirm that your Premium-membership has already been cancelled. If you have more questions, please do not hesitate to contact our customer service. Thanks.

Oceniono na 1 z 5

Impossible cancelling membership

I wish I saw these reviews before signing up, I’ve been wanting to cancel my membership and delete my account , c date make it impossible just so they can keep taking your money.

2 października 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi! We can confirm that your subscription has already been cancelled. You can delete your profile in the profile settings. Please do not hesitate to contact our customer service if you have more questions about your profile. Thanks.

Oceniono na 1 z 5

SCAM SCAM Company

SCAM SCAM Company

Please avoid, the profiles are false, same person has several profiles and the chats are generated by 'bots'. This business needs closing down by the authorities.

7 lipca 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi! We don't allow fake profiles so we're really sorry to read your review. If you could email our customer service with as much information as possible we'll look into your claims. You can also report a match online if you're concerned about something. Thank you.

Oceniono na 1 z 5

C-dating are vile robbing scum!!

C-dating are vile robbing scum!!! I’ve been try to end my contract and can’t. They’ll take £100’s off me in fines be NOT allowing to cancel. Never ever join these theives.

29 września 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi! Thank you for contacting us. We can confirm that your subscription has already been cancelled. If you need help with something else, please do not hesitate to contact our customer service. Thank you.

Oceniono na 1 z 5

I sent and email on the 7th of May…

I sent and email on the 7th of May explaining I want to cancel my subscription they’re claiming I didn’t tell them and they’ve referred my account to a debt collection agency. Let me make this absolutely clear I will not be paying a penny to them and will fight it in civil court if I have to. Please review your emails and see that I did cancel within the time frame furthermore this form you mentioned is nowhere to be found your site is a scam!

29 września 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi, Thank for providing your registered email address - we've found your account and see that we replied to you when you asked about cancelling. We sent you instructions on how to cancel but we never actually had a valid cancellation. Do you have proof you can send to the debt agency, as you say the debt is with them now and you'll need to communicate with them directly. The cancellation form is on the bottom of the home page, before you login. You don't even have to login to cancel, there's a link that opens the form, you fill in your details and customer service will process your request - if you don't get a confirmation within 3 days you should re-send it.

Oceniono na 1 z 5

i have been trying to cancell now…

i have been trying to cancell now overdue and they want money.
very sly and un professional i want my account deleting and i will not be paying the bill.
i tried cancelling on the app which is impossible and you guys are purposely making it easy to slip into these disputes with innocent people to get there money.
why cant you be clear and transparant with what you are doing rather than trying to con people?

28 września 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi Chris, please provide your email address used on C-Date so we can track your account and see if your cancellation was on time. Thanks in advance, C-Date.

Oceniono na 1 z 5

My ex roommate called me today to say…

My ex roommate called me today to say that he has received letters from some body asking to pay something, else it would be taken to court.
it was some outstanding payment for c-date which I am not aware of. How did c-date verify its me and how did c-date know my postal address ? . Is there a contact no. i can reach out to c-date?

26 września 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi Kutta, our contact details including a contact form are on our homepage c-date.co.uk. Please contract the customer service team with as much information as you have so that they can assist you.

Oceniono na 1 z 5

SCAM!!!!!!!!

SCAM!!!!!!!!!

This is how these scammers work.

Trial period low price then automatically renew at inflated cost. Make it hard to cancel, if you take action they send solicitors letters that hound you remorselessly....then they write nice things on scam review websites as though they have excellent customer service. All done to delay and get you to part with more cash.
A TOTAL SCAM!!!!! DO NOT ENGAGE!

WHY AREN'T THESE SCAM WEBSITES CLOSED DOWN?

2 kwietnia 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi Daren, sorry to read your review. Sounds like you've been contacted by an external debt collection agency, in which case you need to contact them to discuss the matter. However, we can say that if you sent a cancellation request to C-Date in time to cancel your subscription and can send that to us, we'll review your account. Unfortunately, if you didn't cancel the subscription and didn't pay the renewal we do inform customers about debt collection. We appreciate this is difficult and we encourage customers to write to us to resolve any debts as soon as possible. Best, C-Date.

Oceniono na 1 z 5

Absolute nightmare

Absolute nightmare! Impossible to cancel on the app ! AVOID AVOID AVOID

Want to cancel my subscription and it is an absolute nightmare. I emailed using the form provided and I have not received any response.

On the site, it is impossible to cancel as they don't have the option and your subscription will be automatically renewed.

This is by far the worst site I have had to deal with. The police should get involved and block and arrest the people behind such fraud.

23 września 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi Karen, looks like you've written the same review on several of our sites. We've cancelled your subscription on c-date.co.uk. If you have other subscriptions please provide the relevant details for each subscription so that they can all be cancelled. On the other hand, if all your reviews relate to the cancelled subscription maybe you could be so kind as to remove the duplicate reviews from sites that you're not registered on. Kind Regards, C-Date.

Oceniono na 1 z 5

I have tried to cancel my subscription…

I have tried to cancel my subscription to this site but they do not seem to be auctioning my request to close my account and stop any automatic billing

14 września 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Thank you for your review. With the information you've provided we can confirm that your subscription has been cancelled and your deletion request is being processed. If you have any more questions about your profile with us, please contact our customer service. Thank you.

Oceniono na 1 z 5

I have tried to cancel my subscription…

I have tried to cancel my subscription using the email address supplied, but have been advised that the email address does not exist.

14/9/23
Thankyou for confirming my subscription has been cancelled.
Please confirm that no more money will be taken from my account.

13 września 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi! With the information you've provided we can confirm that your subscription has been cancelled.

Thank you for your update. If you want to discuss your account with us in more detail, please contact our customer service. Thanks.

Oceniono na 1 z 5

Fake site

Fake site, all fake profiles, they illegally take money from your account without your knowledge. I never put my card details in and then had my bank contact me as a payment had been taken.
dodgy as flock

11 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

I want to cancel my subscription I…

I want to cancel my subscription I there no way to do it. They cahrged me 10 times more than normal . Big scam . I never pay anything because they charged me against my consent.

6 września 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi, we are very sorry if you got confused with our prices. With the information you've provided, we can see that your debt has already passed over and you need to contact the collection agency directly. Thank you.

Oceniono na 1 z 5

Scam company

Scam company. I didn't even sign up to this, my credit card instantly flagged this up and blocked all further payments. Now I am getting text's from a company called CARS. (They can't even be bothered to send letters out or someone to my address to collect the money). Good luck trying to get any money from me, I know full well that a 'contract' defined by law has to be signed or agreed by both parties, I have not given consent for this. My advice to anyone is to ignore all letters as they no legal power to carry out any of the threats they put forward. The letters are designed to scare people into paying something that they don't have to. None of the letters are passed through a real Court as they won't have any court seals on them. If you are worried please call the company and just ask for proof of claim and full details of the contract. They will never ever give this to you as they don't have it. All they offer you is ways to pay them money.

30 sierpnia 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi, we're sorry to read your review. If you contact us at cdate-trustpilot@c-date.co.uk, we will look into the matter for you and see what can be done. Unfortunately, adding information on public forums like this is not safe so we can't discuss this further on here. Thanks!

Oceniono na 1 z 5

SCAM SCAM SCAM…

totally agree with all the complaints signed up for one month to try it on a promotion decided to cancel two weeks in I was told I could only cancel 2 days before subscription was due to end there's a delete section on the website that doesn't work the only way you can cancel is by fax or mail to make it as difficult as possible I now supposedly owe 303 euros I've told them I'm willing to dispute it in court your not getting a penny off me I've contacted a solicitor and ready to meet you in court I suggest everyone does the same I've also been told to report them to action fraud please whatever you do stay away from these crooks

this is my reply my question is if you can sign up online why cant you cancel online a don't say you can because you can't I've expressed I want to cancel on numerous emails but my account says its temporarily suspended I want it closed ASAP

one star is to much for this company I'm beginning to think this company is run by robots not real people because real people other then thieves would understand me

11 listopada 2022
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi! Cancellation information including how and when to cancel are online, we also include them in the pay success email and in the GTC link. If you have any questions about your cancellation/ subscription please email our customer service. Thanks.

Oceniono na 1 z 5

This is an organized scam

This is an organized scam. Do not sign up for anything. They charge you under the guise of a cheap £3 membership which isn't even £3 (it's actually £10), make cancelation difficult AF, and send collections after you.

27 sierpnia 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi, we are sorry to read your review. You can find info on how to cancel your membership on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and prices. If you've already sent us a valid cancellation, please send it again to our customer service and they'll review it. Thank you.

Oceniono na 1 z 5

I wasnt even aware of being in a…

I wasnt even aware of being in a subscription with them only looked on there site & now cant cancel so called account with them & being threatened with lawyers letters but sent them numerous emails & get no response so what you supposed to do avoid at all costs they are scam website

9 lutego 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi! According to the information that you've provided us, your debt has been passed to an external debt collection agency and we encourage you to contact them directly as we can't pass on any complaints or issues that are posted via customer complaint sites like this one. Thank you.

Oceniono na 1 z 5

EXTORTION!

used for 1 month
high percentage of fake profiles
tried to cancel - emailed multiple times. cancelled payments
over a year later get solicitors letter for 304.75 euros :-(

not just a scam - extortion :-(

14 sierpnia 2023
Opinia niezależna
Logo C-Date UK

Odpowiedź od C-Date UK

Hi, we're sorry, but we couldn't find a profile with the information you provided. Without knowing the details of your case, all we can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. If you prefer to discuss your case directly and in privacy, we suggest you contact the agency that is writing to you. However if you have already sent us a valid cancellation, please send proof of it to our customer service and they'll review it. Thank you. C-Date.

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