Buy Garmin Recenzje 

I have always been a Garmin watch wearer, and having upgraded to the Fenix 6 Solar, I have had continuous charging issues. After 18 months the charging point stopped working so I had to have the watch replaced. Then 12 months later the same issue occurred and the response from the help centre was "it is now out of warranty, please pay £160 for a replacement".

No option to have it fixed when there is clearly an issue with the model charging.

Poor complaint resolutions, I would expect more from a large multinational corporation that prides themselves on supporting their customers.

I've spent 200£ for smart watch to find out is only for showing time really? Poor service treat me like I don't know how to use and have to answer 100 question. Why is 2 years warranty If watch not working properly after 3 months

So after being a garmin watch owner for a while, we get the blue triangle a month after the warranty, they simply say oh we will give you 50 quid off a new watch and that's there answer to great customer service....

Bought a Garmin decent mk3i 9 months ago then got blue triangle start up issue, just contact customer service I thought,easy fix I thought sure they can sort it easy I thought …… well 2 weeks now and still on going and no customer support not even a call back after many attempts to contact customer services. Will selling once issue is sorted ( if it ever gets sorted ). This dive computer has crashed on a decompression dive and now I’m locked out of it for weeks and had to hire a shearwater for a dive trip and have an old shearwater of nearly 10 years that’s never missed a beat should have stuck with what I know! Never again and was about to buy the x50 also glad I’ve dodged a bullet there too !

Bought a Garmin Edge Explore 2 after using the the 705 and 810. What a dissapointment. Now on my 3rd device after 15 months. Features are complicated, profiles are fixed with the indoor one meant to be used on turbo?
Cannot change profile names or mileage logs.
OK it has a good size screen and maps preloaded but first unit set back be on/button fell off, second unit would not register altitude gain.
Wish I had gone for another make no where near as good as 810 and sales blurb does not mention any of the restrictions.

Bought the Garmin swim 2, partly my own fault for not looking at strap measurements... I have a large wrist circumference, unfortunately when I received the watch it's too small. I've worn swimtag monitors provided by my local leisure centre, unfortunately they stopped doing this, hence, my search for a smartwatch to monitor my swim time.
I contacted Garmin customer service, confirmed that the biggest watch band isn't adequate for me. It's such a shame that I can't keep this due to the band size. Hopefully this review will help other people with a larger wrist circumference choose a better option.
I notice there isn't a response from Garmin customer service to any of the reviews posted on Trustpilot, surely they should be taking note of reviews, especially when they are discriminating against people with larger wrist dimensions.
Sorry Garmin, don't know what all the hype is, time to look elsewhere.

Update from 1 star on 7 Feb. I was initially very disappointed! I've had Garmin watches for years and have had to contact their support on numerous occasions and have always been pleased with the service. However, my watch is playing up - battery not lasting and optical HR broken. The very pleasant customer service person just spoke to me for a while and then I received an email asking questions. Some of which seemed a bit generic/repetitive, which irritates me. There was no confirmation they had received my answers and no indication at all of expected response time. Then when I was given a survey to rate them the number of words permitted was so small I gave up trying to say anything. Hopefully it gets resolved quickly but if not I might reluctantly look at other manufacturers if I can establish they have a better customer service offering. Now that I'm using Strava and not Garmin Connect it might be less of an issue swapping.

Once I had received a response to my query - a couple of days later - it all went much better. I've been given a 30% discount for a trade in - UPS label, was delivered to them the next day and the day after they have shipped my new Fenix. All is forgiven. Just feel that my expectations could have been managed initially with a timeline statement on the first email.

Where do I start…. I have a forunner965 which at first was okay for about 3 days since then I’ve had nothing but problems with it, first the calories are not tracking right and showing incorrect data being significantly less than what I should be burning. Secondly the step count yet again is significantly less, my friend done the same walk around London his said 18k steps mine said 11k how can there be such a difference when he has the same watch as me??? Lastly the main issue now is when I run outside it is giving out the wrong data in distance and my pace being so wrong due to this, I done a 19k run with my friend twice the same route, his watch both times said 19k in distance and pace average 5:55km mine said 22.5k at 5:15 pace. This has now happened my last 5 runs having told garmin all of this over the phone they are saying my data is right which is not physically possible I know my paces and have tracked it several times now, they answer now is you need to keep doing the same run again and again for us to see. They are the worse and most incompetent customer service I have come across, I paid £600 for something that doesn’t even collect the right data. I’ve had to re set my whole watch, let’s see how this goes…. Waste of time don’t buy form garmin!

Six week old fēnix 8 - 51 mm, Solar, Sapphire... Working great for weeks but today it started resetting each time I chose an activity that uses the GPS, such as "Trail Run" or "Run".

Called Garmin, known issue. Basically they broke various watch models with the latest update. They will provide more information on a permanent fix when available.

Basic software testing not being done for system updates. Unacceptable.

I have a Garmin Nav 6 on my BMW bike and after nearly four years it's got the usual it seems screen fault.
So I contacted Garmin for support via live chat
Almost instantly I got through to a very helpful chap.Gave me a case number and sent UPS labels.I questioned whether the unit was being replaced and he confirmed it would be but warned me the new one wouldn't be available until March.Bit disappointed but a replacement is a fantastic relief ( they are expensive) Anyway I posted the old unit and Actually received a NEW one back inside four days.!
Absolutely superb customer service,What great support on a nearly four year old device

I’m now on my 4th Garmin Vivo Style. They keep going wrong, battery life drops to less than a day within a couple of months, shocking customer service.

I need to return this one now and I’m starting to wonder whether it’s even worth bothering given how unhelpful they are.

I will never buy another Garmin - the price point infers quality but they are far from that.

Horrible, took 3 months to post then sent me a faulty watch, spoke with 5+ people about getting it fixed and nothing. Explained, sent screenshots for months and nothing. Hopeless

I bought his and hers Garmin watches. The digital copy of the mainstream brands for my wife and the blokes looking Instinct 2 for me.
My one is unusable, buttons are clunky and screen too hard to see. Absolute rubbish
The real problem was that we were not allowed to view one before buying.
I was worried why Garmin were so popular in watches as they have always been a poor performer in the marine field. Dont buy anything Garmin, there is better out there.

I tried purchasing a watch from Garmin directly but the order got cancelled with no reason provided. Customer support said it had to with the payment method. I tried various payment methods, with the details I had provided correct, but none worked. Customer service suggested purchasing via retailer which I of course won’t do as the discount I had (available through work and amounted to ~£200) isn’t available via retailer. Customer service said there is nothing they can do. Probably a load of * so that I pay full price some place else. Won’t be buying a Garmin.

Ordered a bike trainer in their holiday sale and it got cancelled 6 times on 4 different cards. Nothing wrong with the cards or the information entered. We tried debit and credit cards and all were cancelled with no actual reason. The sale is now over and now want us to pay full price when it’s an issue on their end. Customer service is so poor and just said to try another card when we have tried all of them after that they’ve ignored us. Lost a very loyal customer, will be supporting smaller companies who distribute and actually care about their customers.

I seriously cannot understand all the negative reviews.
I had a fault with my watch which I reported to them, and they’ve arranged a free replacement.
What more can you ask for?

Don't buy from these people. I bought a watch online. They're saying it's been delivered. But my husband was home & we received no email from the courier they use. But they're refusing to resend it or refund us until they've done a thorough investigation. It's already been 5 days and they haven't even started.

AVOID GARMIN!

I purchased an item online that was never delivered. The item is still on its way and it has been like this for 10 days with no further information. I asked to have it cancelled and to have it refunded. The customer service is the worst ever. They don't listen to you and they don't care about you at all. Garmin refused to cancel the delivery and refund me until they get their item returned. So now I am seriously worried that they will not refund me because the parcel is lost.

Terrible customer service. Refused to provide any kind of update on delivery. Had to buy the product from somewhere else to have any confidence in having it in time for Christmas, and will be sending it straight back to Garmin as soon as it turns up.

Customer service are a pointless bunch of scripted robots.