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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Buy used and try not to give garmin your cash. Quality and customer support way low. I am on my third garmin watch, not including watches bought for other people or GPS units. Fenix 7 sola... Zobacz więcej

Oceniono na 1 z 5

A satnav that doesn't recognise towns, street names or post codes is worthless. If I am in England and searching for a drive destination, why would it give me locations in USA. Scammers. Save yoursel... Zobacz więcej

Oceniono na 2 z 5

bought a SmartDrive 76 as set up didn't require a desktop computer. unfortunately one year down the line a recent WiFi update and files were missing, contacted their online help team and the only wa... Zobacz więcej

Oceniono na 1 z 5

Very disappointed today with Garmin and resolution for my product. I have used live chat this morning for my Garmin instinct solar standard edition which is only just over two years old, warranty en... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania

Informacje przekazane przez różne źródła zewnętrzne

Delivering innovative GPS technology across diverse markets, including aviation, marine, fitness, outdoor recreation, tracking and mobile apps.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

316 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(316)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 71

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Buy used and try not to give garmin…

Buy used and try not to give garmin your cash. Quality and customer support way low.

I am on my third garmin watch, not including watches bought for other people or GPS units.

Fenix 7 solar sapphire broken side button. Four years old. Daily but not abusive use.

Garmin knows about the issue and the solution is to sell me a refurbished watch for almost $300.

No customer support outside of website.

21 września 2026
Opinia niezależna
Oceniono na 1 z 5

Very disappointed today with Garmin…

Very disappointed today with Garmin and resolution for my product. I have used live chat this morning for my Garmin instinct solar standard edition which is only just over two years old, warranty ended in May. Advice is it's a hardware issue and I need a reconditioned replacement (certified Garmin device) at a cost to me of £125. Or 20% of a full retail price. This is an unacceptable consumer rights act 2015 states regardless of warranty the product has to last a reasonable amount time. Just over two years for a Garmin product is not reasonable. If the fault is a hardware issue and therefore a faulty product I should receive a replacement at no cost and should not be reconditioned. I cannot find an email address of Garmin to make a formal complaint either. Shame because my first Garmin watch had for years upgrade not worth it. No grace period on warranty that only ran out on may when the product is faulty.

9 września 2026
Opinia niezależna
Oceniono na 1 z 5

I have a garmin watch that does not…

I have a garmin watch that does not sink Garmin have removed uk customer services and put in place an e mail contact I have been contacting them for two weeks following steps taking photos of the watch making videos nothing has been resolved.

6 września 2026
Opinia niezależna
Oceniono na 1 z 5

Garmin admits my Venu 2S is faulty—but wants me to pay for another one

My Garmin Venu 2S developed several serious faults after only a few years of normal use: it disconnects from Garmin Connect almost daily, displays intermittent error screens and records extremely inaccurate GPS distances and pace.

I completed Garmin’s troubleshooting, provided device information, diagnostic logs and consent for them to access my account. Garmin eventually confirmed in writing that the watch appears to have a hardware-related GPS fault and described its failure to reconnect as “concerning.”

However, Garmin did not inspect the watch, cannot explain the fault and says it does not offer repairs. Its only solution is for me to pay £125.38 for a recertified version of the same ageing model, or buy another Garmin with a limited discount.

Getting clear answers required repeated emails, and Garmin refused to provide any meaningful further escalation despite being asked for its complaints procedure several times.

This is not the first Garmin product I’ve owned that has failed after two or three years. A premium sports watch should remain functional for longer than this, particularly when it has been used normally and Garmin itself believes the problem is hardware-related.

Very poor product longevity and an extremely disappointing approach to customer support.

29 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Bon ba comme tout le monde sav nul

Bon ba comme tout le monde sav nul , retour perdu comme la plupart des messages que vous lirez Garmin ne prévoit rien en attendant bref passer sur coros moi chère et ça fera tout autant le boulot pour moi chère

14 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

A satnav that doesn't recognise towns

A satnav that doesn't recognise towns, street names or post codes is worthless. If I am in England and searching for a drive destination, why would it give me locations in USA. Scammers. Save yourself hundreds of pounds and just use your phone + Google maps.

16 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Appalling service from Garmin Europe Ltd

I ordered a Garmin Campervan 795 SatNav online from Garmin Europe Ltd, including shipping to my home address. Firstly, the Satnav was delivered to a collection centre by Garmin's shipper, UPS, and then I found the parcel from Garmin was empty upon collection.

I submitted video evidence to Garmin that the box was empty when I received it. After their "investigation" over several days, they denied responsibility and asked me to contact the shipper - this contravenes the Consumer Rights Act 2015 (as Garmin were responsible for the shipping).

I have been left with no choice but to make a Section 75 of the Sales of Goods Act claim against my credit card company to recover the hundreds of pounds lost to Garmin Europe Ltd.

I would not recommend buying Garmin products via this channel again to anyone.

13 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Great customer service, sent me a replacement strap keeper for free, for a watch that is over 2 years old. Great company and btw the watch is a great quality too (Venu 3S).

12 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Don’t buy Garmin…

I bought a Striker 4 portable fish finder pack direct from Garmin Europe which has a cradle to hold a battery. I tried to order the battery but Garmin support had no idea where to get the correct battery size or type. The battery for the fishfinder is not available in the UK. This is a misleading and dishonest sale. They should not be selling a portable product when essential parts are not available in the UK. I was told the correct battery size is not available in the UK. Awful service and understand why they have bad reviews

10 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible Product, Worse Customer Support

The Lily 2 I purchased has been terrible from the start with screen that doesn’t reliably respond to taps, and the battery completely failing at 1.5 years in is the icing on a stressful, frustrating cake. The customer service was difficult to even access and the agent I spoke with repeated scripts and confirmed that their products are only designed and made to last for one year before failing. If you value quality and longevity, do NOT go with Garmin. If you value helpful customer support, do NOT go with Garmin.

5 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Bought a garmin Venu 4 watch less than…

Bought a garmin Venu 4 watch less than a month ago, have only ever worn it on walks, the top surface of the watch face is in perfect condition as it has never been knocked and yet somehow a crack has appeared on the inside of the screen from top to bottom. Got in touch with the customer service team who told me they class this defect as ‘accidental damage’ and expect me to pay £171 to get it fixed after already paying £500 for the watch. Won’t be buying anything else from this company.

2 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

refusing to replace or repair £300 watch bracelet

After paying for a high end watch with a titanium bracelet, the bracelet developed a fault and they are refusing to replace or repair or even tell me how to repair the bracelet myself.

A replacement is £300, so they are clearly holding out on offering repair services/advice in the hope that I spend a load more money with them.

What an absolute waste of money and awful for the environment to suggest the bracelet goes in the bin.

13 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

2 faulty Garmin dashcam Tandem's - don't waste your money!!

Purchased new from Amazon in November 2020 for £299.99. Towards the end of 2021, the audio outputs started to sound distorted then packed up completely (internal speaker issue). Contacted Garmin Support & after sending back my faulty unit, they sent an exchange unit FOC under warranty.

While waiting for the exchange unit & because of the problems I had, I purchased a different brand of dashcam (Nextbase 622GW) to use in my car. After receiving the exchange unit, I made some quick basic tests (all seemed OK) & then decided to keep using the Nextbase so I put the Garmin back in its box & into a drawer for storage.

It stayed there for 4.5 years until I decided to resurrect it due to interest from a family member.

After updating the software & files using Garmin Express, I began to perform tests & found that the voice control function was not working & also the generated mp4 recording files had no audio during playback, both issues pointing to a fault with the internal microphone.

Tried many procedures to resolve this but none were successful, so contacted Garmin Support. Final result of that was "it looks like we will need to exchange your device, this is now out of warranty and would come with a cost of £126.83" to which I politely declined.

Although the unit still records but with no audio, I wasn't prepared to pay that amount of money for yet another exchange unit. Having had 2 Garmin dash cam Tandem's go faulty, I no longer have any trust in the reliability of this particular Garmin product (my Nextbase dashcam is still performing well after 4.5 years).

This Garmin is an expensive dashcam (it's still being sold at £299.99) so it is unacceptable for this product to develop a fault just through being unused & stored, or the refurbished exchange unit had a fault that was not detected before it was stored away. This product doesn't even have an internal LiPo battery which tends to be cause of long-term storage issues.

Be warned, if you do purchase one, keep a close eye on the functions that use the internal speaker & microphone because if they go faulty within the warranty period, you are likely to receive a factory-recertified (refurbished) unit rather than a brand-new, retail-packaged device (this is only "covered for 90 days or for the remainder of your original device's 1-year warranty, depending on which period is longer", & if it's out of warranty, expect to pay £126 plus for an exchange unit which only has a 90 day warranty!!

23 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

I have a Garmin S4 Golf Watch

I have a Garmin S4 Golf Watch, it is an older model that works very well. My club changed the 18 hole course. Garmin do not keep you updated on remapping process, I have now been told it will be end of September when I will be able to use my older model.
Garmin’s answer is buy a newer model!
iGolf and other providers updated the course within 2 weeks.
I would advise anyone to not buy Garmin as other providers give much better customer service, something Garmin do not understand!

4 maja 2026
Opinia niezależna
Oceniono na 1 z 5

I have been completely messed about for…

I have been completely messed about for nearly two weeks on an order. There were many mistakes made by Garmin including the order of the wrong watch by the sales team, processing delays and delivery delays despite paying extra for the express option. I have sent many emails and the processing team told me a few times that the delivery was definitely on the way. I was then informed the watch wasnt picked up, only to be told after that it was. Two weeks on and still no watch with nobody taking ownership or trying to resolve the issue. I called again today and was told that it was going to be at least another 4 days before I recieve the watch. I wanted to cancel my order but was told that I couldnt. I will be sending it straight back to Garmin if I manage to get it. Disgraceful service. Also to note, I had been buying Garmin devices for many years for myself and my family. The current 955 watch lasted for just over 3 years. I expected a lot longer from it. Wont be buying any more

3 lipca 2026
Opinia niezależna

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