Bustravel Iceland Recenzje 

We had a great experience on our Golden Circle Small Group Tour with our guide Howzer. He was by far our best guide of the various tours we took. He was a great source of information about all we saw, and provided a lot of history about what we eere seeing. It was a awesome experience.

Amazing tours with amazing guides.
I contacted them a couple of times prior to traveling to Iceland and they were very quick to respond and were very helpful.
Highly recommended!

Misled me over the pick up. Paid over £18 for a pick up which took us round the corner to the coach. The coach was less than 200 m from our hotel. Contacted company and they say because we took the pick up that they will not reimburse but we didn’t know that the coach was less than 200 m from our hotel. They did and took our money and refuse to reimburse. How can they charge over £18 (3150 approx) for a journey that wasn’t needed. Also they had over subscribed the trip and a woman was left without a seat so we had to wait till it was sorted. Not a very professional company as they would not give me their complaints procedure or an independent complaints email to contact. Beware as mid leading for your money.

I couldn't recommend it more!
Monika, Geri and Daniel (my tour host) were outstation and made my first experience to Iceland really special

Golden Circle Day Trip with Kerid Volcanic trip was great
We enjoyed it immensely
usual faffing about to get all on correct busses for trips, they did well to herd us wandering tourists to correct ones.
Guide was very good, She had great knowledge and informed us well
damp weather for the Kerid Volcanic stop but was good, (I even managed an online chat there from mobile)
the sun came out for the rest of the day
Geysir’s spouts was good - lunch was good and had time before we were on to next stop
Gullfoss waterfall was excellent - site layout great
Thingvellir was also excellent - would have liked a bit longer there (maybe 30 mins more)
We were on short trip and covered one of our days, well worth doing it

Fantastic Tour of the Golden Circle. Monika was our guide and Michael was our driver. Monika is the best guide I have ever had on a tour. So informative and so knowledgable about every aspect of our tour. It was clear to see she is passionate about what she does. Michael was a very careful driver and we felt safe for the whole tour. The tour itself was amazing and we got to see quite a lot within the 8 hours. Thank you Monika and Michael for a wonderful experience.

We did the golden circle tour with the secret lagoon

we highly recommend this trip to anyone looking to experience the amazing golden circle with a super guide

The guide tom/thommas had a good sense of humour from the start till the end
We went to see what was planned and he added a twist by taking us to a farm where we could pet horses and sheeps

There were plenty of time to see all the different stops - so very chill
On the road the guide told a lot about Iceland with a sense of humour - mainly aimed at the Danes and Irish people - of course with a glimpse in his eye

Our car broke down on the way home but again our guide came to the rescue and flagged down passing car to get us to a cafeteria with beer, food and a wc

So we highly recommend this trip to anyone looking to experience the amazing golden circle with a super guide

Did the south tour with Monika. Scenery was beautiful. Monika kept it entertaining and humorous- it didn’t feel like she was just reading from a script which we found on some of the other tours. Really enjoyed it. Thanks!

BEST TOUR COMPANY EVER. I had booked an expensive 14hr tour through a DIFFERENT operator , Reykjavik Excursions who didn't collect me at stated time 7am, nor did they try calling me by 730am to ask where I was. Bus travel Iceland (a different tour company who I am reviewing here) just so happened to show up at 7 at designated pick up to collect their own passengers for same trip destination. The driver and guide, TOM, basically took pity on me and said don't worry, you're coming with me. Free of charge, 14 hours brilliant tour to the glaciers. Yes his company lost money as my ticket was with other place , but he showed genuine kindness. As a thank you, I am writing this positive review and also will be booking the next 2 tours with this company whilst I am here so at least they can have my money. Thank you Tom (the guide) for rescuing the day and money for a foreigner. That aside, he is a great guide, entertaining and funny 🙂 - by Tom, from London

Me and my girlfriend were lucky enough to have amassed enough money to go to Iceland, and one of the first things we wanted to do was to see the Northern Lights.
We knew we were in the ''prime'' season to see them, due to research made before departing. Therefore, it was just a matter of choosing a company that could take us out, with locals or guides who were as eager, if not more, to find some Northern Lights. And my oh my were we glad we chose Bustravel Iceland.
After a long night of learning about the phenomenon we drove out into the night, and even though we were eager, no Northern Lights came that tour, but have no fear, for Bustravel Iceland is here.
They offered a tour, free of charge, since we didn't happen to see any Northern Lights, so when we came back to the hotel we swiftly wrote to them, and had another tour ready to go a mere 2 days later.
And while it was sad that we didn't see it the first time around, we weren't even that mad about it, because we had an enjoyable trip round the Southern Iceland, with hot chocolate and crackers to keep the warmth while gazing upwards to the sky, looking for some lights.

I booked a volcano tour through BusTravel Iceland. This tour was painfully disorganized at best, and legitimately dangerous at worst. It was advertised as a 5-hour sunset tour, and we were picked up around 6:45pm. Around 40 minutes was wasted at the start of the tour stopping at a convenience store and then stopping at bathrooms for a second bathroom break shortly after. Once we finally made it to the volcanic site, we parked in a remote parking lot and then hiked to a closer lot.. No clue why we did not park there to start with. Our tour guide then proceeded to GET LOST and hike 30 minutes uphill before he realized we were on the wrong path. There was one tour guide for at least 50 people and he had no way of projecting his voice or making announcements. After wasting an additional 20+ minutes backtracking to the start, we started on the correct route. Once we reached the first sight of hardened lava, part of the group wandered off and did not rejoin the group for at least 15 minutes. The tour guide gave up on waiting for them and continued on, so I’m uncertain if they ever did rejoin the group. The hike was grueling and by the time we made it to the peak, it was past 11pm and pitch black outside so we could not see anything. Thus, I didn’t get a single photograph and did not see any lava. The headlamp that was provided to my husband then began to die, so we hiked down the volcano with almost no visibility and the group quickly became splintered. The tour guide was nowhere to be seen during the hike back, so it became the blind leading the blind as the group at the head of the pack eventually found their way back to the bus in a remote parking lot across a moss field. There did not appear to be a final headcount and people were missing from their seats on the bus when we departed after the tour guide caught up 20 minutes later. We did not leave the volcanic site until after midnight and did not make it back to our drop off location until almost 2am, so it was absolutely not a “5 hour excursion and 1 hour hike.” Nothing about this trip was correctly advertised and it was extremely negligent. I would absolutely never trust this tour company again and their guides have zero knowledge and zero safety protocols in place. They have also ignored my inquiries and concerns.

A lifetime experience, highly recommended

Excellent customer service! Will definitely be using BusTravel Iceland next year for other tours.