I've used burts in 3 different houses now. The first being 10 years ago in my first home. I've bought different types of lino and carpet. I will never buy flooring elsewhere! Its so affordable and gre... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I bought herringbone carpet. The quality is outstanding, it’s the best carpet I’ve ever bought….and the cheapest. I’m so happy, the carpet was exactly as described and much more. It was a very smooth... Zobacz więcej
Used Butts before, the first time service was really good and the same again this time, good service at a reasonable price will be back again when we do the next room.
I had ordered samples, only one had arrived. Called and they would send out the other which was the wrong carpet but the right colour. Ordered carpet, called to let me know it would be dispatched... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Dane kontaktowe
Union Street, TS1 5PW, Middlesbrough, Zjednoczone Królestwo
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
Odpowiada na 77% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience
Very Good selection on the website all good price and fast delivery. Delivery driver placed item exactly where I asked, very polite and helpful- thank you Aaron! Will be buying again in the future.
Lovely piece of quality carpet at a…
Lovely piece of quality carpet at a really reasonable price and fast delivery.

Odpowiedź od Burts Online Ltd
The carpet I recievied was not what I…
The carpet I recievied was not what I ordered it should have been centurion invictus silkworm it was only half the thickness it should have been the customer has not noticed she has had invictus Orion whitch is a cheaper carpet off another supplier what is twice as thick

Odpowiedź od Burts Online Ltd
Arrived very quickly and safely
Arrived very quickly and safely. Delivery firm also good. Flooring just as described and good quality

Odpowiedź od Burts Online Ltd
Excellent
Quality carpet remnant at an excellent price. Super service delivered next day. Overall very satisfied and would use again. Highly Recommended.

Odpowiedź od Burts Online Ltd
Great customer service
Great customer service , carpet arrived much sooner than expected. Would recommend.

Odpowiedź od Burts Online Ltd
Great company easy to deal with and…
Great company easy to deal with and great communications all the way through the Journey. Phil was so Helpful and accommodating all the way through. We will be using Burts as our new supplier going forwards

Odpowiedź od Burts Online Ltd
From ordering to deliver such a quick…
From ordering to deliver such a quick and easy process.
Good quality carpet and delivery driver was great, went above and beyond helpful when delivering.
damaged carpet on delivery emailed you…
damaged carpet on delivery emailed you and no reply

Odpowiedź od Burts Online Ltd
I wrote to you to collect it
I wrote to you to collect it. I selected the width for a reason, you sent something way too big and you replied that I should be happy because I was getting extra carpet!
It’s too damn big!

Odpowiedź od Burts Online Ltd
would recommend
Delivered quickly and delivery driver polite and put the carpet where i wanted it to go
Good service
I needed a bigger length of carpet than I could order online, so I contacted Burts and they were very helpful in arranging everything I needed, and delivering on a week that suited me.
Good value
The process for ordering the carpets was simple, I did call in for advise as I was trying to understand I could pay for a whole remnant and could they cut it in half for me for an extra fee so I would have two halves but was told it's an online company and that's it. You take or leave what's on the site...Samples took a week to arrive hence 4 instead of 5 stars. The delivery driver was brilliant, he worked directly for Burts (as I'm in the area) and was very pleasant.
Excellent service.
Great communication when stock was…
Great communication when stock was going to be in and then a fast delivery
Gorgeous carpet…
The only reason that I gave this carpet 4 stars instead of 5 is that it has a cut running down one of the edges. It hasn't gone through to the backing. But it is definitely there. That being said, I am really pleased with the quality, colour and pile. For the size of the room it was an absolute bargain. I have another 3 rooms to carpet and I will definitely be buying from Burts again!
Already written a review today first…
Already written a review today first class service from Phil thank you so much for your help
Excellent price for a quality carpet-…
Excellent price for a quality carpet- 50% off with very transparent and reasonable delivery costs. My query was dealt with immediately and the staff member I spoke with was courteous and pleasant, kindly calling back to confirm when the payment had gone through. I ordered it in the afternoon and delivery was the following morning- the carpet was well packed and has survived a week outside in a Yorkshire winter while I’ve been waiting for the carpet fitter. Thanks!
Great value
Delivery had to be rescheduled to a day we weren’t in but Burts tried to sort . Other that amazing quick service and value for money,
Burts stocked the carpet I wanted at…
Burts stocked the carpet I wanted at the best price. They offered quick communication when I had questions about the delivery, and the driver from DX was so friendly. Thanks so much! Can't wait to have the carpet fitted.

Odpowiedź od Burts Online Ltd
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