Burts Online Ltd Recenzje 1360

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've used burts in 3 different houses now. The first being 10 years ago in my first home. I've bought different types of lino and carpet. I will never buy flooring elsewhere! Its so affordable and gre... Zobacz więcej

Oceniono na 5 z 5

I bought herringbone carpet. The quality is outstanding, it’s the best carpet I’ve ever bought….and the cheapest. I’m so happy, the carpet was exactly as described and much more. It was a very smooth... Zobacz więcej

Oceniono na 5 z 5

Used Butts before, the first time service was really good and the same again this time, good service at a reasonable price will be back again when we do the next room.

Oceniono na 4 z 5

I had ordered samples, only one had arrived. Called and they would send out the other which was the wrong carpet but the right colour. Ordered carpet, called to let me know it would be dispatched... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z dywanami
  2. Hurtownia dywanów
  3. Materiały podłogowe
  4. Sklep z artykułami domowymi
  5. Sklep z linoleum

Napisane przez firmę

Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 77% z negatywnych recenzji

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Oceniono na 5 z 5

Great experience

Very Good selection on the website all good price and fast delivery. Delivery driver placed item exactly where I asked, very polite and helpful- thank you Aaron! Will be buying again in the future.

27 lutego 2026
Oceniono na 5 z 5

Lovely piece of quality carpet at a…

Lovely piece of quality carpet at a really reasonable price and fast delivery.

19 lutego 2026
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Odpowiedź od Burts Online Ltd

Hi Bella, Thank you for taking the time out to leave us a review! Its much appreciated.

Oceniono na 1 z 5

The carpet I recievied was not what I…

The carpet I recievied was not what I ordered it should have been centurion invictus silkworm it was only half the thickness it should have been the customer has not noticed she has had invictus Orion whitch is a cheaper carpet off another supplier what is twice as thick

17 lutego 2026
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Odpowiedź od Burts Online Ltd

Thank you for leaving your review.

The carpet you received was indeed the one ordered, and Centurion Invictus and Orion have different colour ranges, so they would look quite different. We haven't received prior complaints about this situation from yourself.

Could you please double-check if the previous carpet was correct? Some of your comments are a bit unclear, and we want to ensure we address your concerns accurately. We’re here to help clarify any issues and assist further if needed.

Oceniono na 5 z 5

Excellent

Quality carpet remnant at an excellent price. Super service delivered next day. Overall very satisfied and would use again. Highly Recommended.

17 lutego 2026
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Odpowiedź od Burts Online Ltd

Thank you Gary and we are very glad you had a very satisfied experience with us.

Oceniono na 5 z 5

Great company easy to deal with and…

Great company easy to deal with and great communications all the way through the Journey. Phil was so Helpful and accommodating all the way through. We will be using Burts as our new supplier going forwards

6 lutego 2026
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Odpowiedź od Burts Online Ltd

Thank you very much Bimal, I have passed on your kind comments to Phil and we look forward to assisting you in the future.

Oceniono na 2 z 5

I wrote to you to collect it

I wrote to you to collect it. I selected the width for a reason, you sent something way too big and you replied that I should be happy because I was getting extra carpet!

It’s too damn big!

5 lutego 2026
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Odpowiedź od Burts Online Ltd

We never insisted you should be 'happy' with having extra carpet. You asked why the remnant was slightly bigger, we let you know we had to send another piece of the the same carpet which was 40cm bigger than the one you ordered. We assumed it would not be an issue as carpets are generally cut into place. We apologize for the inconvenience this has caused

Oceniono na 5 z 5

Good service

I needed a bigger length of carpet than I could order online, so I contacted Burts and they were very helpful in arranging everything I needed, and delivering on a week that suited me.

15 stycznia 2026
Oceniono na 4 z 5

Good value

The process for ordering the carpets was simple, I did call in for advise as I was trying to understand I could pay for a whole remnant and could they cut it in half for me for an extra fee so I would have two halves but was told it's an online company and that's it. You take or leave what's on the site...Samples took a week to arrive hence 4 instead of 5 stars. The delivery driver was brilliant, he worked directly for Burts (as I'm in the area) and was very pleasant.

5 lutego 2026
Oceniono na 4 z 5

Gorgeous carpet…

The only reason that I gave this carpet 4 stars instead of 5 is that it has a cut running down one of the edges. It hasn't gone through to the backing. But it is definitely there. That being said, I am really pleased with the quality, colour and pile. For the size of the room it was an absolute bargain. I have another 3 rooms to carpet and I will definitely be buying from Burts again!

26 stycznia 2026
Oceniono na 5 z 5

Excellent price for a quality carpet-…

Excellent price for a quality carpet- 50% off with very transparent and reasonable delivery costs. My query was dealt with immediately and the staff member I spoke with was courteous and pleasant, kindly calling back to confirm when the payment had gone through. I ordered it in the afternoon and delivery was the following morning- the carpet was well packed and has survived a week outside in a Yorkshire winter while I’ve been waiting for the carpet fitter. Thanks!

27 stycznia 2026
Oceniono na 4 z 5

Great value

Delivery had to be rescheduled to a day we weren’t in but Burts tried to sort . Other that amazing quick service and value for money,

20 stycznia 2026
Oceniono na 5 z 5

Burts stocked the carpet I wanted at…

Burts stocked the carpet I wanted at the best price. They offered quick communication when I had questions about the delivery, and the driver from DX was so friendly. Thanks so much! Can't wait to have the carpet fitted.

26 stycznia 2026
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Odpowiedź od Burts Online Ltd

Thank you very much for leaving us a five star review! Its much appreciated and we hope you enjoy your new carpet!

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