Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Zobacz więcej
Excellent value for money..i just love my new carpet..and will definitely use again..delivery was within 2 days..5 stars +
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Zobacz więcej
Informacje dotyczące firmy
- Sklep z dywanami
- również w kategorii:
- Hurtownia dywanów
- Materiały podłogowe
- Sklep z artykułami domowymi
- Sklep z linoleum
Napisane przez firmę
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Napisane przez firmę

- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Dane kontaktowe
Union Street, TS1 5PW, Middlesbrough, Zjednoczone Królestwo
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 57% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service and delivered quickly
Great service and delivered quickly
Staff were very helpful in discussing my purchase of carpet.
Will use again
Good communication
Good communication, sample was fee, quick to arrive and just what we wanted. Ordered Flooring and within 48hours it was delivered. Perfect would use this company again.
Very helpful
Very helpful, sourced an out of stock item for us. Speedy delivery.
Thanks, very much appreciated.
Bedroom
Recommended by my builder/ decorarator he is laying it now .He is happy with the quality and how it looks. Thumbs up from me..
Excellent value for money
Excellent value for money. Simple ordering process. Delivery straight forward albeit a bit expensive. I would suggest a two tier delivery charge based on amount of carpet purchased.
Excellent Retailer - Quality Carpet and First Class Service
I bought a hugely discounted remnant carpet. Excellent quality at a fraction of the RRP, super quick delivery and excellent comms. I definitely recommend and will use again if I need flooring! :)
Highly recommended
I bought lovely carpets at very good prices. I would suggest you order free samples before making your purchase. I am ordering again from them because they have got exactly what I want.
Just a great company to deal with
Just a great company to deal with , great deals ~ fast shipping ~ very informative . Have used them many times and will continue to do so .
Fantastic flooring everytime.
I have bought from Burt's many times in my old property and since I moved home here . I had Burt's flooring for nine years in my old house and I never had to change it. It was amazing .
I have now moved home and the flooring i have ordered again is amazing it never disappoints.
Highly recommend. Also very fast delivery.
Fantastic company and service
Fantastic company and service. Bought a Hugh McKay carpet, paid for it on Saturday, delivered on the Wednesday. Carpet is now laid, it is beautiful & £500 cheaper than local stockist. Couldn’t fault this company, 100% recommend.
Outstanding customer service
I decided to leave a review due to there being a hold up with delivery. Sometimes that warrants a poor review but not this time. I called in the week to enquire when my flooring would be delivered. Phill checked and came back to me with not only honesty, but a solution as I had a specific day planned to fit it.
I was kept updated at every step and the flooring arrived on time. I even received a call to advise me it’s been delivered. Even though phill was not at work.
The service has been fantastic from start to finish and I can’t recommend Burts flooring enough. I won’t go anywhere else
The driver arrived with 4m x 4m vinyl…
The driver arrived with 4m x 4m vinyl flooring, it should have been 2 man delivery but he was on his own. The husband in his late 70s offered to help, and the driver was very grateful. He was a really nice guy
Vinyl flooring
Two pieces of Vinyl flooring delivered quickly and was exactly what was needed. And a decent price
Absolutely fantastic company
Absolutely fantastic company, excellent customer service, always an easy pleasant experience
Terrible service even before purchase
Don’t expect a good service from this company. I used burts online 4 years ago and had no issues. That’s until I tried to order with them in 2025. Shocking customer service. Tried ordering 4 samples online waited a week and only received 1 out of the 4. So I sent an email requesting some samples. Explained that I was in a rush to get them and would happy pay for next day delivery or would put down a deposit to show how I was to going to purchase from them. 2 weeks later and still no samples, either the staff are incompetent or the quality is just not as good as before it’s either one. There’s nothing wrong with my mail delivery so it’s definitely their end really disappointed.

Odpowiedź od Burts Online Ltd
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