Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Great products & service as usual, very happy & healthy dog who loves his meals. I would highly recommend this company to any dog owner as they have food for every type of dog covering all sorts of... Zobacz więcej
I used Burns Food many years ago and have tried various other brand, including natural food. I have gone back to Burns as their food is so good, their nutritionists are excellent and very helpful. T... Zobacz więcej
Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Zobacz więcej
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O Burns Pet Nutrition
Napisane przez firmę
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Napisane przez firmę
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Dane kontaktowe
Zjednoczone Królestwo
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 45% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent product for our bulldog but…
Excellent product for our bulldog but the boxes are now not strong enough to contain the packets inside. None were obviously damaged but could have been.
4 lutego 2026
Order arrived promptly
As usual the food that I ordered came on time and was in good condition thank you.
1 lutego 2026
Great dog food
Bought Alert Assistance as he's a working breed and has trouble maintaining energy and a healthy weight - this food works a treat, and he loves it.
24 stycznia 2026
Brilliant company
Brilliant company, very helpful at all times, food is great and dogs do well from eating it
21 stycznia 2026
A good experience
The delivery was excellent. The updates and timings were abundant and the driver arrived 5 minutes after the earliest arrival time. He carried the packages indoors for me and placed them in the hallway. It took a while to get the order processed but got there in the end. Maybe have someone available on the telephone at times to sort issues out that can’t be dealt with online. We now use Burns for our current Labrador as it kept our previous chocolate one healthy for all his life to the age of 14
29 stycznia 2026
always helpfull nothing is to much…
always helpfull nothing is to much trouble they taktime to talk to you and give advice
21 stycznia 2026
Excellent company with excellent food…
Excellent company with excellent food very quick delivery
28 stycznia 2026
Prompt delivery.
Prompt delivery.
Website easy to navigate.
Dog likes the small dog mixer. Clears her dish
20 stycznia 2026
Reluctant online shopper…
My local pet shop (Fiveways pet shop Bournemouth)was unable to get the 150gm lamb and rice so I reluctantly decided to order on line. I believe in shopping locally not on line but my shih tzu loves this food and thrives on it so I really had no choice!
27 stycznia 2026
Odpowiedź od Burns Pet Nutrition
Hello, I am sorry to hear you had issues when feeding the Burns. If you send an email to info@burnspet.co.uk, with more information, we will be able to find a suitable diet within our range for your dog.
Very quick delivery and a very helpful…
Very quick delivery and a very helpful company. My Maisie will only eat Burns chicken and brown rice, I have spent so much money on dog food that she has turned her nose up at and refused to eat - very worrying situation. Burns have solved the food issue for us so now we are both happy. Many thanks.
26 stycznia 2026
Problem Solved
I had a problem with a pouch of food and reported this to Burns, they quickly responded, were very helpful and replaced the product. Excellent customer care.
21 stycznia 2026
Wouldn't use anything else
Have been using Burns since my dog was a pup. Wouldn't change it at all.
14 stycznia 2026
Bought a large bag of chicken and rice…
Bought a large bag of chicken and rice dog food. Delivery was great, very quick and the driver was pleasant.
Unfortunately, my dogs will not touch it. They used to love it as did their two lots of puppies. Now!!! no idea why they won't eat it. Even if I mix it in with wet/ other dry food, they won't eat anything out of their bowls
What a waste of food and money. Thank goodness I didn't sign up for times deliveries.
2 grudnia 2025
Opinia niezależna
Odpowiedź od Burns Pet Nutrition
Hello, I am very sorry to hear you have had an issue with your bag of food, if you send an email into info@burnspet.co.uk they will look into this for you.
Many thanks
Vicky
Promo action by Burns Pet Nutritions
Running low on his food, instigated early delivery, saved the day with a day and half to spare. Prompt action by Burns Pet Nutritions
16 stycznia 2026
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