Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Zobacz więcej
My food is on a 10 week subscription, always have reminder, always arrives on time - 3 Labrador Retriever still love the wet food, use it as a topping on their kibble. Excellent. Thank you
My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Zobacz więcej
Informacje dotyczące firmy
- Sklep z karmą dla zwierząt
- Producent paszy
- Produkcja żywności
- Sklep zoologiczny
- Sklep z artykułami dla zwierząt
O Burns Pet Nutrition
Napisane przez firmę
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Napisane przez firmę
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Dane kontaktowe
Zjednoczone Królestwo
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 43% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very quick delivery and a very helpful…
Very quick delivery and a very helpful company. My Maisie will only eat Burns chicken and brown rice, I have spent so much money on dog food that she has turned her nose up at and refused to eat - very worrying situation. Burns have solved the food issue for us so now we are both happy. Many thanks.
26 stycznia 2026
Problem Solved
I had a problem with a pouch of food and reported this to Burns, they quickly responded, were very helpful and replaced the product. Excellent customer care.
21 stycznia 2026
Wouldn't use anything else
Have been using Burns since my dog was a pup. Wouldn't change it at all.
14 stycznia 2026
Bought a large bag of chicken and rice…
Bought a large bag of chicken and rice dog food. Delivery was great, very quick and the driver was pleasant.
Unfortunately, my dogs will not touch it. They used to love it as did their two lots of puppies. Now!!! no idea why they won't eat it. Even if I mix it in with wet/ other dry food, they won't eat anything out of their bowls
What a waste of food and money. Thank goodness I didn't sign up for times deliveries.
2 grudnia 2025
Opinia niezależna
Odpowiedź od Burns Pet Nutrition
Hello, I am very sorry to hear you have had an issue with your bag of food, if you send an email into info@burnspet.co.uk they will look into this for you.
Many thanks
Vicky
Promo action by Burns Pet Nutritions
Running low on his food, instigated early delivery, saved the day with a day and half to spare. Prompt action by Burns Pet Nutritions
16 stycznia 2026
I had a problem with a couple of bags…
I had a problem with a couple of bags of kibble (not bought directly from Burns but through a third party). Burns responded very quickly, politely and actively, and resolved my issue within a week. I’ve used Burns for 15 years and this was the first time I have ever had an issue.
8 stycznia 2026
All my dogs love it
12 stycznia 2026
Quick response to my email
Have used Burns dog food for quite a while and am very happy with it, but had a problem with the delivery company. When I advised Burns they responded straight away and got onto the company and the delivery arrived.
3 stycznia 2026
Got involved in telephone ordering…
Got involved in telephone ordering system which was not at all clear or straightforward I left several messages before one was responded to although to be fair lady I then spoke to was helpful & pleasant
8 stycznia 2026
Great in every way!
3 stycznia 2026
Getting used to it
Ok, they eat it but a little bit at a time. Takes getting used to it. Being on a higher diet feed it’ll take time but will buy again.
30 grudnia 2025
Excellent service and communication and…
Excellent service and communication and very generous!
7 stycznia 2026
Only food my dog eats
6 stycznia 2026
My puppy had bad diarrhea
My puppy had bad diarrhea, been to vets twice for medication, put my puppy in burns sensitive and within two days could see a massive difference, service was first class
5 stycznia 2026
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