Bump Boxes Recenzje 

Got a box for my sister as a gift and on a hunch I opened it to check it before I gave it to her....

The products look like someone dragged them out from underneath a couch. I'm talking ripped packaging covered in dust and wrinkled like they were sitting crushed in a warehouse for a year. And literally tossed in the box with paper confetti. The sleeping mask looks cheaper than something you'd find at the dollar store. Even the body butter jar felt like the cheapest plastic on earth, it make a cracking sound when I picked it up. I'm embarrassed to give her this. Save your $50 and get a decent gift.

Deceptive cancellation policy, and the contents are not worth the money. Would not recommend

First of all I ordered a nine month subscription and didn’t read all the fine print to see where no matter what you order they will keep charging you until you cancel!! Delivery is very slow and some of the products are cheaply made! Some of the clothing I received had holes in them!! Not worth the money!! Don’t subscribe!!

This was a gift for my daughter in law who never received items I paid for. Even worse is the fact that after MULTIPLE attempts by me to reach out and resolve the matter, I don’t get so much as a response. BEWARE!

I signed up for the 9 month subscription. I was highly disappointed in the boxes. They have no way to customize what you receive. Also you pay 50 dollars a box for about $20 dollars worth of items. Absolutely not worth the price. I also had the same problem as many of the other reviewers. It was nearly impossible to cancel and they continue to charge after what you signed up for. I signed up for 9 months but was charged for a tenth month. When I contacted them about the cancellation and for a refund I was completely ignored. After searching I found a contact number but when you call it you get a recording that sounds like it’s a personal phone. Definitely is a shady company that screws you out of $50 dollars a month. I would not recommend them to anyone.

I had to give them a star to write this but they dont get 0 stars, they have a subscription system that is not even valid then they continue to keep charging you and will not refund you money... when i signed up i selected the 9 month subscription. they are continuing to charge me, and will not process a refund. that is fraud!!!!!! they have the worst customer service and only communicate via email. this is the worst company i have had dealings with in a very long time.

Hubby signed up us for what we thought would be a fun monthly box for our first baby together. but honestly I feel like we wasted a lot of money with this company… I’ve received 5 out of 9 boxes so far. I put an allergy request in after receiving box #3 because everything they sent with fragrance included lavender which is the only thing I’m allergic to. I reached out and got a super friendly response and was ensured a note had been left on my account. I was also suppose to receive a send back slip for a lavender item to receive credit on my account. Not only did I receive a lavender item right after in my next box.. but I also never received the return slip for the lavender foot rub for credit,. which was the most expensive item in that months box…

Also there billing and shipping is messed up and they should consider another shipping company. Pulling money of out my account on the 2nd of each month but not receiveing my order until almost the 2nd of the following month is ridiculous ! It also doesn’t allow you to open your box to see what you got before you customize your next months box… so twice now I added items to “customize” my box and received them twice because they were included in the last box which hadn’t even arrived yet.. You should pay the 2nd, be receiving your box around the 15-20th, then able to customize the following months box until the 1st? That would make more sense.

I don’t want a response from the company explaining how you do your best, how I can contact you and wadda Wadda wadda, I would just start taking your customers advice on how you could better your company.. I was very disappointment to see the amount of negative reviews towards you and really wish I would’ve done my research before I let my spouse put his credit card down on your business., also I’m only continuing to suppose the subscription due to the negative reviews on the cancellation policy… which I also think is ridiculous… your here to help moms but what happens if one signs up with you and loses there job ? Can you really justify taking that persons money knowing they can’t afford the subscription anymore with a child on the way ? If anything you should be promoting no commitment no charge cancellations.. that’s what would really HELP a mother

Update #2, Was charged $50 for extras I put into my box and not one item arrived !! Cancelling this subscription immediately and removing my card on file.. and if they charge anymore than cancellion
Fees they will be taken to court for charging my card !

RIDICULOUS! Being charged $50+ A MONTH for boxes that DONT SHOW, and custom reps with NO IDEA how to mend situations! The items in the box ARE cute, but it’s WAY over priced! What I’m paying $50+ a month for I could’ve gotten for less than $30 at a target. This WAS supposed to be a nice treat during pregnancy, but it has been nothing but a headache, waste of time, and complete let down! Do not buy from them!

Would give 0 stars if possible. Paid around $25 for my box, decided to upgrade to a "premium" item for 12.99 more. Received not one thing in my box that I will use- one had already been opened and the quality was subpar.
Had no idea that i'd be charged $25 to cancel. Without a doubt the worst subscription service I have ever signed up for. Please don't even post a reply here, as I have tried to speak to your customer service with no luck. In fact, I was told that I was "having trouble completing my commitment" when in fact I am having trouble with crappy products and a really crappy service.

This stupid company sent me the worst box. This is my first time using it and I priced everything they put into it. It was 17 dollars for all of the product in the box. This was a huge disappointment. Also, i didn't sign up for the 6 month subscription when I placed this order. But all of a sudden it appears in my account that I signed up for it for 6 months. The first month was awful so I am not going to continue to do this. I canceled a my credit card because I refuse to give this company anymore of my money. They didn't even say they charge you the full 48 dollars for the box, they just charge you with absolutely no notice. I'm severely disappointed in this company. I decided to do 1 month because I got a promotion and thought ya know this would be neat to give a try. Nope. I will never be using this company again

I signed up for a six month subscription they continued to deduct way beyond the six months. They are not able to be reached by phone unless you’re trying to buy from them. If you’re trying to cancel what they continue to deduct you must go back and login to cancel future charges. What’s the point in signing up for how many months you want when they will not respect that and just continue your subscription? There was not one single month that I received $59 worth of items either. The company takes advantage of vulnerable pregnant women. zero stars is what I would give them. Do NOT sign up for this please!!!

Beware of Auto Renew for Gifts!

I purchased a set plan as a gift for expecting mom yet it was auto-renewed after them term I paid for. They also would not credit me back for packages which had yet to ship. Super shady, I would recommend other gift options stay away from Bump Box. Also some of the items were cheap little paper cutouts and not worth the price.

As for your reply below. I contacted your 1800# twice and waited for 15 min each time before being notified agents were unavailable and being disconnected. #momsquad is #ajoke

Received 2 boxes. First one was great except the natural deodorant smelled so strong and so bad. For a pregnant person that smells better it was aweful. The second box I got morning sickness drink things it was like a sample only 3 a water bottle that was dollar store material. It just didn't seem worth $40 definitely priced everything high and it barley added up to what you spend on the box. If the next one comes like that I will 100% cancel. I like the boxes bc you usually get more the. The price you pay for the box taking the chance some might not be exactly useful for you but when. It seems like I am overpaying for stuff that's not worth it I won't continue

These sneaky subscription companies give the appearance of a set monthly subscription plan, and then continue to charge you until you have to cancel. Imagine how much more money they make by charging each and every additional customer an extra month of a monthly charge. It's a scam and I hate these companies because of it. Read the fine print, they suck.

They send you the worst gifts that no mom would ever need. Complete waste of money and would never recommend spending this on any new mother. Babies are already expensive enough and this is just a wasted cost that sounds cool at the time.

When you sign up for a limited subscription, say 6 months, 9 months, 12 months, etc, they continuously renew monthly without contacting you. There is no warning on the website during the ordering process and there is no warning in the order confirmation. In addition, the products are not really worth the price. Bumpboxes did reply that "We never sign you up for this without your agreement during the checkout process." In my case, there was absolutely no warning during the checkout process. I contacted them a couple days after I noticed the 5th charge past when the 6 month subscription should have expired. Even though they had not yet shipped the box, they refused to stop the shipment and refund me the money. I ended up having to file a BBB complaint.

When I ordered this subscription for my daughter I was very excited. Unfortunately I did not read where it said you have a nine month commitment my daughter is due in four months. I called the company and they would not let me redo the subscription on a month-to-month basis. I find it very disappointing that they would not work with me and let me do the month by month they said they were unable. There is no such thing. I will not give them my business and they also charged me $25 just to cancel. All they had to do was let me do the month by month I wanted to do it for the next four months. They could’ve got over $200 from me instead they charged a $25 cancellation fee and that’s all they’re getting from me. I would not recommend a company that will not accommodate their subscribers. Poor business owners.

Everyone is writing about the same experience - you can't cancel their services. They'll tell you there's a cancellation fee. Okay, fair enough. Doesn't matter. After you pay the cancellation fee, they keep charging you anyways.

update: BumpBox replied to me and said I can cancel my subscription, they have not addressed the fact that they have already charged me the cancellation fee previously and still have continued to charge me. Hoping for a resolution today. I've been in touch with them via email and haven't gotten a resolution yet.

update #2: They're still jerking us around and stealing our money. BUYER BEWARE!

Be careful, your subscription will auto renew at the end of the commitment period. So watch your account for money being drafted... because they will charge you every month for 3 years if you're not careful. The reviews of this company reflect the truth of customers experiences. This service is generally a nice gift and some of the items are cute and useful. Some boxes seem to be better than others and some products came without being sealed properly, such as vitamins. Also, there is a early cancelation penalty.

Do not trust this company!! If you try to cancel, they will refuse. If you try to escalate your concerns, they will refuse. They are focused only on getting money from a vulnerable population, pregnant women. A much better use of your money is to buy your own products separately or invest in a more ethical box service.
I use a coupon for a free box in which it did not state if you get a get a free box you'll be in a "contract" for nine months..