I booked my ticket on 11/6/26 around 11pm and it was showing only booking no , no confirmation ticket or no pnr no also.. after multiple time I called customer care there response also not much ... At... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Booking process is bit complicated they have add ons soo much So be careful else price will increase
It's really pocket friendly and cost of flights are cheaper than other websites. No need to check for any cashback offers and credit card offers. Overall it's a Good experience
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In call they claim it’s mentioned visa requirement for Oman muscat but initially booking there is no such information this is displayed after payment once issued the ticket It’s also one kind of... Zobacz więcej
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Informacje dotyczące firmy
- Agencja sprzedaży biletów lotnicznych
- Wypożyczalnia samochodów
- Wyszukiwarka lotów
- Biuro podróży
- Agregator turystyczny
Napisane przez firmę
Budgetair.in is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Dane kontaktowe
3,5
Średnia
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od BudgetAir.in
We're so glad you found our service good and convenient! Thank you for sharing your positive experience.
Odpowiedź od BudgetAir.in
Thanks, we appreciate your review!
Very high cancellation charges and poor handling of cancellations
I had a very disappointing experience with BudgetAir. Their cancellation and change charges are extremely high, making it feel as though customers are heavily penalized for even a simple booking mistake. I requested cancellation within about 1 hour, but they still deducted 20–30% of the ticket value. In my case over $300.
Customer service appears to be available, but the agents did not seem to have clear information or control over the booking. Even after BudgetAir told me that the cancellation and refund had been processed, the cancellation did not immediately reach the airline, and the airline continued to show the tickets as confirmed.
Because of this delay, I had to contact the airline directly and consider filing a complaint under Indian DGCA rules. Customers should be very careful before booking, especially if there is any possibility of needing to make a change or cancel.
My advice is to use BudgetAir only to find a suitable route, then purchase the ticket directly from the airline. This may make changes, cancellations, and refunds much easier to handle.
11 lipca 2026
Odpowiedź od BudgetAir.in
Hello Rajat,
Thank you for sharing this feedback. Hearing about this experience helps improve the service.
It is completely understandable that waiting for a refund and seeing conflicting information on the airline's side causes concern. While BudgetAir processes cancellations and refunds on this end as quickly as possible, airlines often take additional time to update their systems and release the funds.
An email will be sent to you shortly to look into the exact status of the booking and ensure everything is correctly finalized.
Kind regards,
Mark | Customer Service
BudgetAir.
Dear BudgetAir Support,
Dear BudgetAir Support,
I requested a name correction for two passengers, but the names have still not been corrected. It has been several days, and I have not received any update.
Kindly process the name correction as soon as possible and let me know the status.
Thank you.
Best regards,
Mohd wasif
4 lipca 2026
Odpowiedź od BudgetAir.in
Hello Mohd wasif,
Thank you for reaching out and sharing what happened.
The delay with the name correction for the two passengers is clear, and the lack of updates is certainly not the experience intended for you.
The correction requires a manual review to ensure it aligns with the airline's specific policies. The case is now being looked into directly to get this sorted out.
An update will be sent to your email address as soon as the changes are processed.
Kind regards,
Mark | Customer Service
BudgetAir.
Odpowiedź od BudgetAir.in
Hello Rishabh,
Thank you for sharing this feedback. Hearing that there is a feeling of fraud and a lack of support is taken very seriously.
Assistance should always be readily available when managing a booking. An investigation into the status of this booking and what occurred with the support channels is already underway.
An email with further updates and next steps will be sent shortly to resolve this matter directly.
Kind regards,
Mark | Customer Service
BudgetAir.
Odpowiedź od BudgetAir.in
We're so happy to hear you had such a positive experience with us! We're delighted that you enjoyed the food and found our in-flight assistance helpful.
Got a good deal
4 lipca 2026
Odpowiedź od BudgetAir.in
We're delighted to hear that you found a good deal with us. We appreciate your positive feedback!
Great Experience !!! Truly Budgeted
Truly Budgeted compare to all other websites. Till checkout payment no extra charges opted until you require extra addons.
Easy navigation till getting the tickets.
Great!!
11 lipca 2026
Odpowiedź od BudgetAir.in
We're so glad to hear you found our pricing competitive and our navigation easy! We truly appreciate your positive feedback and are happy we could provide a great experience.
Odpowiedź od BudgetAir.in
We are so glad to hear you had a very good experience with us. We truly appreciate your positive feedback!
My flight have been cancelled and I am…
My flight have been cancelled and I am unable to reach you people
11 lipca 2026
Odpowiedź od BudgetAir.in
Hello Pulkit,
Thank you for reaching out. Hearing about a cancelled flight is always stressful, especially when trying to get in touch.
The system shows that the cancellation has been processed successfully, and the refund request was submitted via the online self-service tool. There is no need to worry, as the refund is currently on its way.
An email with the updated refund status and further details will be sent shortly.
Kind regards,
Mark | Customer Service
BudgetAir.
Very Bad......
4 lipca 2026
Odpowiedź od BudgetAir.in
Hello Sanjeet,
Thank you for sharing this feedback. It is clear that the experience did not meet expectations, and it is important to get this sorted out.
An email has just been sent to request more details about what went wrong with the booking process or the airline. Please reply directly to that email so the matter can be investigated and resolved as quickly as possible.
Kind regards,
Mark | Customer Service
BudgetAir.
Odpowiedź od BudgetAir.in
Hello Anjana,
Thank you for sharing this comment. It is important to have smooth support when you need it, and it is regrettable that this was not your experience.
The goal is to ensure that you are fully heard and helped. An email will be sent to you shortly to gather more details about the situation and find an appropriate solution.
Kind regards,
Mark | Customer Service
BudgetAir.
Odpowiedź od BudgetAir.in
We appreciate your kind 5 star review!
Odpowiedź od BudgetAir.in
Have a great trip and hope to see you back
Odpowiedź od BudgetAir.in
We're so happy to hear that you found our product to have a great price and a simple interface. Thank you for your positive feedback!
Easy user interface the booking process…
Easy user interface the booking process and the payment
3 lipca 2026
Odpowiedź od BudgetAir.in
We're so happy to hear you found our booking and payment process easy to use! We appreciate your positive feedback.
Doświadczenie Trustpilot
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