Spent a premium for color touch points upgrade from Brompton to avoid issues with third party products. Yet, wheels and bushings suffered from visible manufacturing irregularities. Two roller wheels w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having a call with a knowledgeable and helpful technician was absolutely brilliant. My bike is upteen years old yet still supported and the call guys know just what I needed. If only every company was... Zobacz więcej
I had great customer service help from David in choosing my new P Line electric. Also, shipping was way faster than I expected! My first 20 mile ride was just what I hoped for; smooth, easy operation,... Zobacz więcej
Purchased a new G Line via Cyclesheme. From the moment my voucher arrived, Brompton processed and delivered the brand new bike within 2 working days. Incredible service! Quick test ride of the bik... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to suit your style and we have a wide range of luggage and accessories to further personalise your bike.
Dane kontaktowe
Unit 1, UB60FD, London, Zjednoczone Królestwo
- support@brompton.co.uk
- brompton.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Goods arrived fairly promptly were well…
Goods arrived fairly promptly were well packaged and in perfect condition. A bit expensive but that’s to be expected with Brompton items. Overall very happy.
Chose colour carefully for delivery speed….
The initial online experience was a bit of a pain. I didn’t spot that the colour determined delivery time as I entered my credit card and I needed it quickly. Despite spotting the issue straight afterwards, I ended up having to pay, cancel, reorder, pay again and await refund. Equally the AI chat channel was very frustrating. Now for the good news, when I finally got hold of the Brompton team (Julian - thank you) they couldn’t have been more helpful. Bike was sorted and arrived on time, no issues with the bike, which is wonderful. It is so well engineered (P line 4 speed electric).
So in short, if you want your bike quickly; it’s probably in Black or Red.
ARTICLE CORRESPONDANT A LA RECHERCHE
ARTICLE CORRESPONDANT A LA RECHERCHE, ENVOI ET LIVRAISON TRÉS RAPIDE, TRANSACTION PARFAITE. TOP... TOP... ;)
REALLY BAD EXPERIENCE IN annual service
I booked for an annual service, but the collection couriers failed to pick up for three weeks, and the Brompton agent who is responsible for my case didn’t give me any useful help and assistance, even needed me to contact live chat to “push” the agent to get back to me. And even though, he refused to give me any help and compensation, didn’t answer my questions. I need to finally drop the bike off to an ups point far from home by myself, and no one contacted me with any resolution. I still need to pay for the subscription fee during this period of time, so I had really bad experience
Exceptional service
Exceptional and speedy service of my bike and excellent communication and assistance from customer support. Very glad to be a Brompton owner after this high quality experience. Thanks all
The correct item was sent promptly and…
The correct item was sent promptly and arrived in good time.
Brompton is great, awaiting tool kit
Brompton is great and was easy to assemble the seat post and I have been enjoying riding it since Wednesday. I did order the tool kit with the bike which hasn’t arrived yet. I have contacted Customer Services by email and am awaiting reply. It takes 72 hours for a reply so I have also contacted the delivery company. Hope it turns up soon. Other than that very happy with the bike and advice I received before purchasing.
I used to have an old C Brompton of…
I used to have an old C Brompton of some 10 years+ the new 12 speed P line is at a totally new level, unbelievably solid and responsive ride. Totally re-engineered. The 12 speed gives added versatility, gets me up the hills akin being on my 12 speed road bike. you almost forget that you are on 16 inch wheels. Totally different bike, stiff, solid and light. Great mix of steel, carbon fibre and titanium rear. Amazingly good and 12 gears what joy vs 3 speed suffering ! The super roll makes life so much easier getting on and off the train. I don't know why I didn't upgrade earlier!
My Brompton was repaired and returned…
My Brompton was repaired and returned to me in perfect condition and running silky smooth. Great service and i would definitely recommend a Brompton to anyone who wants a high quality product.
Bon produit
Bon produit, c'est le chaînon manquant entre un Brompton classique et un vélo traditionnel. Un peu lourd toutefois.
I recently ordered a G-Line bike
I recently ordered a G-Line bike, size M, forest green. It arrived only 2 days later, but that´s probably because it was shipped from the Netherlands to Germany. My boyfriend is a bromptonaut and he "made me get into the club". They are pretty pricey but I honestly really really love my bike and I think it is worth to get the G-line. As it has thicker wheels, it still feels comfortable to go over gravel and such.
We don´t drive cars, so we love to take the trains, the bikes can just be folded and pushed, so make sure to get the luggage carrier wheel system.
Just love this company
Just love this company. Use my electric brompton all the time (over 6 years now) but the main thing is the aftercare. I batter my bike daily in london and brompton picked it up and fixed all its problems for a very reasonable price compared to what I have been paying at bike mechanics. Excellent
Qualité ! pour le prix !
Les vitesses ne passent pas et sautent constamment. Je n'ai pas eu le temps de me déplacer chez un revendeur bien que j'aurai aimé recevoir un Brompton "prêt à l'emploi".
Vlotte levering in goede orde.
Doświadczenie Trustpilot
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