Chris who attended to sort my repair out in the bathroom He came and he was brilliant, he was going to refer it to an engineer then he realised the piping was wrong something to do with the waste pi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a couple of missing/ broken tiles on the roof a workman /specialist called Sean came out to fix the problem.He was very curious explained what he was going to do and carried out the repairs qu... Zobacz więcej
We had an annual review with sabrina burns. A pleasure to deal with, listened to all of our concerns and got small issues sorted very quickly. We would like to publicly thank sabrina for all the help... Zobacz więcej
I'd leave zero stars if I could absolute joke! Company policies mean nothing to them They even try to carry out structural work without building regulations approved by the council (I rang Building... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We're proud to be one of the largest housing associations in the country, with over 47,000 homes across central and southwest England. But what really matters to us is not just the homes we provide, but the people who live in them. We care deeply about the 110,000 people who call our homes their own, and we want to help them thrive. We believe that a safe, warm, and secure place to live is just the beginning. With the right support and someone who believes in your potential, there’s no limit to what you can achieve. Our customers are more than just tenants. Whether you're renting a home, garage, or commercial space we’re here for you. That’s why we invest in relationships and work hard to connect with every person. When our customers succeed, we succeed—and that success drives us to do even more. You can get in touch with us by visiting https://www.bromford.co.uk/get-in-touch/ And at Bromford Sales, no matter what your home ownership goals are, we help them to become a reality. Whether you're taking your first step onto the property ladder, are an existing Bromford homeowner, or seeking a fresh start, we're here to help you on your journey. Visit www.bromfordhomes.co.uk to find out more.
Dane kontaktowe
Shannon Way, GL20 8ND, Tewkesbury, Zjednoczone Królestwo
- 0330 1234 034
- customerservices@bromford.co.uk
- bromford.co.uk
4,3
Doskonała
651 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 92% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good work
I had a bromford engineer (Ben) come to fix 3 of my windows today.
He was great, all jobs done in one visit, friendly and respectful.
24 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Good Morning Haley we really appreciate the time taken to send a review for our Engineer Ben. I am happy the service provided was done to your satisfaction and I will let Ben and His manager know.
Lee nightingale absolutely brilliant…
Lee nightingale absolutely brilliant thank you
23 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
What a lovely Review for Lee I will be sure to pass this on to Lee and his manager
Minas
I have been in communication with Minas who has gone above and beyond to help with fixing the issue in a property , his communication skills are excellent he listens and is polite and when he says he will contact back he never lets me down.
He is a fantastic role model for Bromford and I hope this is communicated back to him , well done Minas keep doing what you do ⭐️⭐️⭐️⭐️⭐️ 100%
21 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Sean thank you so much for the lovely review we have received with regards how helpful Minas has been I will be sure to pass this on to Both Minas and his manager.
Bromford kitchen
Had a visit from Sasha, Fin & Henry sorting out for a new kitchen.. Absolutely amazing service they were really helpful and friendly definitely a credit to the company
23 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Hi Claire I am so happy to hear you had a helpful visit from our team it is always lovely to hear about positive experiences from our customers
Like was so good professional working…
Like was so good professional working above and beyond great service from him the plastering done to a high quality
23 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
We're so happy to hear about your positive experience and the high-quality plastering work. We appreciate your kind words.
Just had the pleasure of having yet…
Just had the pleasure of having yet another lovely professional, Jordan the gas service chap AND exceptional service much appreciated
23 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Hello Becky I am so glad you were happy with the professionalism of our engineer it is always nice to hear we are doing a good job for our customers
He came round to fix my shower and was…
He came round to fix my shower and was a lovely person to talk to, did a great job with the shower!
23 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Hi Kelly thank you so much for taking the time to leave a review for our engineer I will let Ben and his manager know
Luke has just attended as we were…
Luke has just attended as we were having issues with our shower room drainage.
Always so very helpful & nothing is ever too much trouble.
Highly recommended, with thanks 😊
22 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
We are glad to hear that Luke has repaired your shower drainage and you are happy with the service he has provided.
Very good service and friendly staff
I highly recommend Dan and Lee for their excellent work. Very efficient, friendly and professional. Repair completed quickly and work area kept clean. Thank you Dawid
22 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Thank you for leaving a wonderful review for Dan and Lee, we are glad to hear you are happy with the service provided in a timely manner.
Chris and Lee who visited my house…
Chris and Lee who visited my house today. 21/7/2026
For a repair I couldn’t fault them at all they were prompt in turning up on time and very friendly , and polite they also explained what they were doing ,and did the job perfect . But they even had to advice the other workman from Shield how to do another part of the job as he really didn’t have a clue they went above and beyond today and leaving the house
With the job they had to do all in tack
Very satisfied tenant 5 stars 🌟🌟🌟🌟🌟
21 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Wow Andrea, I'm so glad to hear things went so well during this visit! I'll pass this along so the rest of the team are aware too! This is the kind of service we all should be striving to emulate!
Recently had a complete kitchen refit
Recently had a complete kitchen refit, both Gino and George were brilliant. They were always on time, very tidy, polite, professional and worked extremely hard to a high standard of work. Their communication was also excellent and informed of what work was being carried out at all times.
17 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Thanks Jennifer! - I'm glad this was all done so well and that George and Gino did such a high standard refit!
Rich done a great job
Rich was great, polite, knew what he was doing,I didn’t know I had two different handles on my door, which I’ve never noticed, all done no mess, perfect
20 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Thanks Sharon! I'm glad Rich managed to get this sorted - and hopefully now has left you with two matching handles!
Mould issues ongoing years
Repairs are never done. They dont seem to give a hoot about the mould issues I've had for years. I've logged every chat/complaint and still mould is a problem. Recently voiced my concerns to ho and again nothing done. I shouldn't be having these problems in the summer. Year after year. There is obviously something that needs investigating. Maybe they need reminding of Awwabs law? Because I mentioned it only a few months ago to be told it will be logged.. hey ho nothing done yet again. Maybe next year hey bromford?
20 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Hi Lou - I'm so sorry to hear of your experience with us in this matter. Are you able to contact us via phone or webchat so we can get this sorted for you urgently?
I highly recommend Jack Chance for his…
I highly recommend Jack Chance for his excellent work fitting my kitchen. He did a fantastic job and completed everything to a very high standard. Jack is kind, respectful, professional, and was a pleasure to have in my home. I am very happy with the finished kitchen and would definitely recommend him to anyone looking for a reliable and skilled kitchen fitter. Thank you, Jack, for all your hard work!
15 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Wow! What a lovely review! Thanks for taking the time to write this, Amal! We'll let Jack and the Team know how well this went for you!
Odpowiedź od Bromford
Thanks for taking the time to leave a review! We'll be sure to pass this on to let them know how happy you are with the works that were carried out!
Job well done
Lee was very helpful and advised of when he was finished. Very professional in his approach in all quarters.
17 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
I'm so glad that Lee did such a good job here Tony! Always nice to hear when things have gone right!
Ben Wilson came out to my property…
Ben Wilson came out to my property today on an emergency repair. He was here less than 2 hours after I reported the repair. He was very friendly, helpful and had the problem fixed quickly.
17 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Thanks Cherelle! So happy to hear this was attended and sorted so quickly! We'll let Ben and the team know how happy you are with the service!
Lee and Kyle did an amazing job for me…
Lee and Kyle did an amazing job for me and were very quick and tidy. Super kind guys!
17 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Thanks Rosie - it's always nice to read such lovely words and know that we've completed this in such a professional manner! We'll be sure to pass this on!
Very efficient
Very efficient, friendly and professional.
Ben Wilson carried out the job on fixing my window that would not open.
17 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Thanks Becky! What a lovely review - thanks for taking the time to send that! We'll pass this on to Ben to let him know!
5 star review for Lee & Dave
5 star review for Lee & Dave who replaced a fence at our property today. Two lovely blokes who are a credit to Bromford and did an amazing job on the fence. Super pleased with it. Thanks very much :) x
16 lipca 2026
Opinia niezależna
Odpowiedź od Bromford
Thanks for leaving such a nice review, Debbie! It's so nice to hear Dave and Lee did such a lovely job here, and that you're so happy with the works!
Doświadczenie Trustpilot
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