Bromford Recenzje 

646
•
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a couple of missing/ broken tiles on the roof a workman /specialist called Sean came out to fix the problem.He was very curious explained what he was going to do and carried out the repairs qu... Zobacz więcej

Oceniono na 5 z 5

Stuart Wilkes and Ben Smart attended my property for the fitting of a new kitchen last week and the week before and I have to say I was absolutely thrilled with the finished results. Not only that -... Zobacz więcej

Oceniono na 1 z 5

I'd leave zero stars if I could absolute joke! Company policies mean nothing to them They even try to carry out structural work without building regulations approved by the council (I rang Building... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The bathroom fitters were brilliant very professional and did a very good job. Didn't leave anything unturned ensuring everything was completed to standard. Jack kept me informed throughout the proce... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wspólnota mieszkaniowa

Napisane przez firmę

We're proud to be one of the largest housing associations in the country, with over 47,000 homes across central and southwest England. But what really matters to us is not just the homes we provide, but the people who live in them. We care deeply about the 110,000 people who call our homes their own, and we want to help them thrive. We believe that a safe, warm, and secure place to live is just the beginning. With the right support and someone who believes in your potential, there’s no limit to what you can achieve. Our customers are more than just tenants. Whether you're renting a home, garage, or commercial space we’re here for you. That’s why we invest in relationships and work hard to connect with every person. When our customers succeed, we succeed—and that success drives us to do even more. You can get in touch with us by visiting https://www.bromford.co.uk/get-in-touch/ And at Bromford Sales, no matter what your home ownership goals are, we help them to become a reality. Whether you're taking your first step onto the property ladder, are an existing Bromford homeowner, or seeking a fresh start, we're here to help you on your journey. Visit www.bromfordhomes.co.uk to find out more.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

646 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(646)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 319

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Repair logged and fixed within 3 hours

Repair logged and fixed within 3 hours. Cant fault Simon he was brill.

3 września 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

Thanks for taking the time to leave a review Jamie - I'm happy to hear this repair was carried out so quickly and effectively!

Oceniono na 5 z 5

Jason and Lauren installed our new…

Jason and Lauren installed our new bathroom. Their work and finish was outstanding. They kept us informed with every stage of the work and both worked very hard through difficult conditions,very polite and on time every day.

17 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We're so glad to hear about your outstanding experience with the bathroom installation. We truly appreciate your kind words regarding our team's hard work and professionalism. Thank you for sharing your positive feedback!

Many thanks
Sue

Oceniono na 5 z 5

Locked in our home

We had a lovely man come out as an emergency to get our front door open as it wouldn’t unlock and as we live in a maisonette we don’t have a back door.

He was so helpful and efficient, it was hard work as the locks we have are specific ones to make it harder to break in.

He was brilliant and can’t fault him one bit, if I could ask for him every time we would.

He got the door open in a couple hours and put on a temporary lock, FairPlay to him because he was meant to Finnish work ages ago whilst he was still helping us.

28 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We're so glad to hear about your positive experience with our emergency service! It sounds like a truly challenging situation, and we appreciate you highlighting the dedication and efficiency of our team member in getting your door open, especially given the specific locks and the late hour. We are very proud of our colleagues who go above and beyond to assist our customers. Thank you for taking the time to share your kind words; your feedback is truly valued.

Many thanks
Sue

Oceniono na 5 z 5

I had my kitchen replaced

I had my kitchen replaced. The organisation was superb and the fitting went smoothly. David the fitter was very polite and kept me informed of the progress. I don’t think anyone else would have been so proficient.
All completed to a high standard!!

28 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We are so pleased to hear that your kitchen replacement was a smooth process and completed to such a high standard. We truly appreciate your kind words about our team's proficiency and communication. Thank you for sharing your positive experience!

Many thanks
Sue

Oceniono na 5 z 5

Roger was amazing he’s work is brillant…

Roger was amazing he’s work is brillant he’s helpful and polite always on time and makes sure he does the most he can for u very clean and polite definitely would recommend him

28 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We are so happy to hear our team member provided such brilliant, helpful, and polite service, always being on time and going the extra mile. We appreciate you sharing your positive experience!
Many Thanks
Sue

Oceniono na 5 z 5

Well-done Windows

Recently,my windows at 22St Birinus Court were replaced by Phil,Cameron and Darren...what a fabulous three they were... polite,thoughtful,hard working,friendly ..everything which made having work done,
a helpful,calm and blessed experience .
Thankyou to them.

15 lipca 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

Thank you for your wonderful review! We are so pleased to hear that the team provided such a positive and helpful experience during the window replacement. We truly appreciate your kind words. I have passed your comments to the engineers.

Many thanks
Sue

Oceniono na 5 z 5

Fabulous job

Bromford workers did a fabulous job and I am so happy with my new kitchen.

Thank you

21 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

Thank you for taking the time to write this. We're so glad you're happy with the kitchen!

Oceniono na 5 z 5

Pete

I just want to take this opportunity to show my appriciation and gratitude to pete for the work well done.

27 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

Thank you for the review! I'll be sure to feed this back!

Oceniono na 5 z 5

Pete

Pete, was exceptional in his work. He treated us with respect, explained to us what he was here to do and ask if we are okay for him to carry on to which we consented. He carried out the job with care professionalism that is worth more than five stars. He never showed any sign of fatigue, and solved the problem to our satisfaction. Very good staff to deal with. I recommend Bromford doesn't let him go.

27 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

Thank you for such a lovely review! I'll be sure to pass this feedback along to Pete's Team Leader too!

Oceniono na 5 z 5

Just had a gentleman named Rob C from…

Just had a gentleman named Rob C from Bromford to do window seal repairs. He was promptly on time. He phoned to say he would be with me in 20minutes. He was courteous, friendly and professional. He worked quickly but carefully and cleaned up so you would never have known He had done a repair. A real credit to Bromford. Thank you Rob C

26 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

This is amazing to read! I'll be sure to feed this back, and I'm so glad you were happy with the work!

Oceniono na 5 z 5

Rick came to replace a shed door that…

Rick came to replace a shed door that is adjoining to my bungalow, absolutely 5 stars given. Extremely professional, extremely polite and thoughtful throughout the whole process. Outstanding workmanship.

25 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

Thank you for such a lovely review! I'll be sure to pass this along!

Oceniono na 5 z 5

Another positive experience with Kyle

We had a positive experience today with Kyle, who has in the past also come to help us. He is friendly and helpful, and spent a considerable time getting the issue fully resolved. He also gave advice on how we can try to avoid a similar issue in the future. Much appreciated!

25 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

Thank you for taking the time to leave a review! I'm happy to hear Kyle has made such a positive impact!

Oceniono na 5 z 5

I reported a safety concern

I reported a safety concern. Was phoned the same day with a quick appointment. Rob C was great with communication, he worked quickly and quietly, and was friendly and polite. Good job.

24 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We're so glad to hear we addressed your safety concern promptly and efficiently. We appreciate your kind words about our team member's excellent communication and professionalism. Thank you for your positive feedback!

Sue

Oceniono na 5 z 5

Sean came and did the lead on the roof…

Sean came and did the lead on the roof repointing and replaced lead. He was very thorough and cleaned up everything at the end.

22 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We're so pleased to hear that the work on your roof was completed to such a high standard and that everything was left tidy. Thank you for your kind words!

Thanks
Sue

Oceniono na 5 z 5

Simon Morgan completed a repair in my…

Simon Morgan completed a repair in my property. My frame around the door was cracking and Simon did a great job with making this look tidy again.
Simon was clean, tidy and caring.

21 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We're so glad to hear that our team member provided such excellent service and resolved the issue with your door frame beautifully. We appreciate your kind words! I have forward your thanks to the engineer.

Many thanks
Sue

Oceniono na 5 z 5

A couple of weeks ago I had two…

A couple of weeks ago I had two Bromford staff to do the same job (silicone sealant) around the sink by Ben W and the floor... in the same bloody room by someone else!! Same time and day... same job in the same room! Come on Bromford, that is ridiculous! I give Bromford 1 * for such a ridiculous waste of time and manpower! No wonder my rent has gone up £200 in 6 years!
The 5* are for Ben W, sorry it's been a wait for my feedback but I lost the card with your name. You're a star, thank you for actually caring and the beautiful job you did. I do hope to have you at any future repairs.
Thank you Ben

4 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We appreciate you taking the time to share your experience. We are concerned to hear about the inefficiency you encountered with two separate visits for similar work in the same area. We are reviewing our scheduling processes to prevent such occurrences in the future and ensure our resources are utilized effectively. We are, however, very pleased to hear about the excellent service you received from our operative and the quality of their work. We value your positive feedback regarding their professionalism and care.

Thanks
Sue

Oceniono na 5 z 5

Darren, Phil and Cameron, windows and doors team

Phil, Darren and Cameron were very clean and tidy. Incredibly efficient amazing work and I had a laugh listening to their banter. Absolutely amazing company.

20 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

Thank you for your fantastic review! We're so pleased to hear that our team provided such efficient and amazing work, and that you enjoyed their friendly dynamic.

Thanks
Sue

Oceniono na 5 z 5

Job completed .

Window Job completed .. Tyrone is a lovely gentlemen. :)

20 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We're so glad to hear about your positive window job experience and that our team member provided excellent service! We appreciate your kind words.

Thanks
Sue

Oceniono na 5 z 5

very friendly and done the work quick…

very friendly and done the work quick and well

20 sierpnia 2026
Opinia niezależna
Logo Bromford

Odpowiedź od Bromford

We are so happy to hear our team was friendly and completed the work quickly and efficiently for you. We truly appreciate your kind words!

Thanks
Sue

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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