Broken Society Recenzje 

567
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

"Absolutely fantastic Ordered a few things now for me and my wife and everything has been fantastic quality and true to size" I had one item out of the many I have ordered which came faulty after... Zobacz więcej

Oceniono na 4 z 5

Bought 2 adults and 2 kids T-shirts. The prints are great and after the first couple of washes seem to still be vibrant. I took measurements and used the sizing chart to determine size required b... Zobacz więcej

Oceniono na 5 z 5

Excellent. My first time ordering from these guys and I have to say they provide a service I wish you’d get from other shops, fast response, very helpful and friendly and the clothes fit right (unlik... Zobacz więcej

Oceniono na 5 z 5

I’m a returning customer, love this brand! & especially love the art/designs on the items. In all of the orders I’ve placed approx 6-10, I’ve only had 1 issue & it was due to the courier, I emailed B... Zobacz więcej

4,8

Doskonała

Wynik TrustScore: 5 na 5

567 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 16% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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4,8

Wszystkie recenzje

(567)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 207

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Oceniono na 5 z 5

Outstanding

I ordered the crazy train tee, the fit was perfect and great quality. Delivery was super quick and I am so happy with my purchase, will definitely order again

1 czerwca 2026
Opinia niezależna
Oceniono na 3 z 5

Unlike other recent reviews I didn’t…

Unlike other recent reviews I didn’t find the quality matched the price and the customer service could be improved. I ordered from Broken Society for the first time recently and my first impression of the tshirt was that it was quite thin and not the quality I was expecting. The sizing was good but it smelled strongly (I assume the print) so I had to wash it (at 30 degrees). The printed label inside the tshirt peeled away after the first wash so i question how many washes the actual design print will last. I wrote this on a review that I was asked via marketing email to write, otherwise I wouldn’t have bothered. I was contacted by broken society asking for photos of the label ‘to raise with their production team’. I sent a photo as requested but they then asked for another photo showing the rest of the tshirt. I wasn’t going to keep sending photos and felt they were more interested in ‘raising with their production team’ rather than acknowledge that I wasn’t that impressed with the product. A decent company would have asked me to return the tshirt and sent a replacement.

7 czerwca 2026
Opinia niezależna
Logo Broken Society

Odpowiedź od Broken Society

Hey there!

Thank you for taking the time to share your experience. We're sorry to hear that your first order didn't meet your expectations!

We appreciate your comments regarding the fabric, print, and overall quality. While every garment is human-made and we have quality control measures in place, occasional faults can happen, and we take reports like yours seriously.

We're also sorry that our request for additional photos came across as frustrating. We ask for images that show both the reported issue and the full garment so we can confirm the item, assess the fault correctly, and investigate it with our production team where necessary. This helps us ensure we're resolving genuine manufacturing issues as quickly and fairly as possible. If an item is found to be faulty, it does not need to be in resaleable condition for us to assist.

Our intention is never to make the process difficult, but to gather the information needed to provide the most appropriate resolution. If a replacement is the best outcome, we'll ensure the replacement garment receives an additional quality inspection before it's sent.

We're sorry that our process left you feeling unheard, as that is never the experience we want our customers to have. If you'd still like us to look into this further, please contact our Customer Service team and we'll be happy to work with you to find the best resolution. 🖤

Oceniono na 1 z 5

One arm hole is 2 inches bigger than…

One arm hole is 2 inches bigger than the other for a start

The fabric is rotten there there’s already a hole and it hasn’t even been worn

Don’t waste your money with this company

17 czerwca 2026
Opinia niezależna
Logo Broken Society

Odpowiedź od Broken Society

Hi there!

We're very sorry to hear that you were disappointed with your order.

What you've described is certainly not the standard we expect. While every garment is made by people and, on rare occasions, manufacturing faults can occur, we take quality very seriously and sincerely apologise if your item arrived with a defect.

We stand behind our 100% Happiness Guarantee. If an item is found to be faulty, we'll work with you as quickly as possible to resolve the issue. If you would prefer a replacement, we'll ensure it receives an additional quality inspection.

We're sorry your experience didn't reflect the standards we strive for. If you haven't already, please get in touch with our Customer Service team and we'll be more than happy to work with you to find the best resolution. 🖤

Oceniono na 5 z 5

Great company - wonderful t/shirts

Great company, amazing quality t/shirts at a fantastic price, wash & wear really well, have purchased several now & will be buying more. Very happy & I can highly recommend, also love the bonus gifts like the little keyring to mark their birthday. Thank you

19 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing designs and great quality…

Amazing designs and great quality cotton of t shirts. What really shines is their impeccable customer service! There was an issue with design facing the wrong way (back rather than front) and I accidentally ordered wrong size, I can't thank amazing team more: not only they were quick to respond, advise and rectify issue, but sent new replacement at no charge first class which meant I've got my t shirt in time for planned holiday! You rarely get such quality customer services these days. I'll definitely be a returning customer!

16 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Plague Survivor……..Yet again Broken…

Plague Survivor……..Yet again Broken Society deliver another top quality t-shirt……easy to order, speedy delivery and a top quality t-shirt……. Will definitely be ordering again ⭐️⭐️⭐️⭐️⭐️

16 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Super customer service 👌

3 time we order, always good quality and original ideas, 1 time there was a little stain on the tshirt, they went out of there way to fix it. Very friendly and helpfull customers service. Gonna order again.

14 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

1st positive...not

1st positive , t shirt look nice.

Negative, false advertising, the hoody is not 100% Cotton. Also arrive with holes.

The hat is unfinished with interfacing all showing. Look like dog dinner!

Absolutely disappointed in there customers service. How can they sell people this and waste their time in returning this! I have other commitments and I have to waste my time returning it and on going emails..btw they took agest through long emails of sending photos , emails of complaints.

I sent photo of it on their website. But they took it off. So a misleading company...like cheating in a exam....who can trust a company like that....
Take responsibility and refund customers when you send poorly made goods.
Awful experience, I'm going to leave honest reviews everywhere so people don't get messleading products.

7 maja 2026
Opinia niezależna
Logo Broken Society

Odpowiedź od Broken Society

Hi there!

We're genuinely sorry to hear that your experience didn't meet your expectations. We understand how disappointing it is to receive an order that you're unhappy with, and we appreciate you taking the time to share your feedback.

We'd like to clarify one point regarding the fabric composition. Our classic black and white T-shirts are made from 100% cotton. However, our sweatshirts and hoodies are intentionally made with a cotton-rich blend that may contain up to 20% polyester. This is to create the soft brushed fleece lining that many customers enjoy.

Regarding the quality concerns you raised, all of our garments are made by people, and while we have quality control processes in place, we recognise that occasional manufacturing faults can happen. If your hoodie arrived with holes or your hat had a finishing defect, we sincerely apologise. That is certainly not the standard we aim to provide.

We also understand that returns can feel inconvenient. That's why we offer our 100% Happiness Guarantee. For faulty items, we work as quickly and fairly as possible to offer a replacement, exchange, store credit, or a full refund where appropriate. In some cases, we ask for photos first so our team can assess the issue and help find the quickest resolution without requesting unnecessary returns.

We're sorry if that process felt lengthy or frustrating in your case. That was never our intention.

We value honest feedback because it helps us improve, and we're committed to treating every customer fairly. We also continue to make our products as responsibly as possible through our zero-waste approach, water-based vegan inks and dyes, and plastic-free packaging.

We appreciate your feedback and remain happy to help resolve this with you through our customer service team. 🖤

Oceniono na 1 z 5

Not white t-shirt they are off white poor

I ordered matching t-shirts for me and my son but when are arrived mine was off white not like my son's bright white contacted customer service only to be told its different manufacturers thats done the t-shirts and if I wanted an exchange I would receive the same off white colour not bright white like my son's not great won't be ordering again. They need to talk to manufacturers to change t-shirt colours.

17 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Clothing and service amazing!

The clothing is amazing and the customer service second to none. I ordered an item quite last minute and had a panic it wouldn't arrive in time for my husband's birthday weekend away. I contacted the company and received a message back almost immediately offering express shipping at a really reasonable price. With the bank holiday weekend it was still unlikely to arrive but we gave it a shot and it came today. It's in the suitcase ready to go. Excellent quality as with all of the items we've bought previously. I have even ordered two further tshirts for gifts. I cannot thank them enough for their amazing service!

27 maja 2026
Opinia niezależna
Oceniono na 2 z 5

Bad quality

I was really looking forward to the shirts. Unfortunately, I find the quality absolutely unacceptable. The shirts are incredibly thin — you can completely see through the white one. I was wearing a white bra underneath and you could still see everything. The black shirt was just as thin.
For this price, I expect thick, high-quality cotton, not Temu-level quality. The print looks great, but there is no way I can keep the shirts like this.

20 maja 2026
Opinia niezależna
Oceniono na 1 z 5

T shirts arrived

T shirts arrived, smaller than expected so not true to size. They had a glue residue on them and I have emailed multiple times to rectify with no responses.
The print seemed good quality and was colourful and clear. Just disappointing the customer service wasnt there to rectify the matter.

Im usually a size medium. I got an XXL for super over size and its more like a L woth a bit of room in it. Thats the unisex tshirt. Definitely come up smaller. T shirts are also quite thin.

7 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

This is my 3rd order from Broken…

This is my 3rd order from Broken Society and as before the quality of the t-shirt is fantastic
This is my 3rd order from Broken Society and as before the quality of the t-shirt is fantastic, very soft and thick material. The fit is fantastic and true to size. I was informed all the way through the process from ordering to delivery. I highly recommend to anybody who ask about what I am wearing!!"

20 marca 2026
Opinia niezależna
Oceniono na 2 z 5

Disappointed

Great service and swift shipping! Unfortunately I found the quality and fit to be unsatisfactory. The sweatshirt I ordered felt stiff, even though it’s supposed to be super-soft cotton, not at all stretchy, and not of the same quality as other sweatshirts in the same price range. I found the unisex fit to be strange on a woman as it was narrow with very long sleeves. I ordered a size 2XL as I wanted it oversized, and it was for sure more than long enough, but the sleeves were also very narrow with too much fabric on the upper sleeve, creating a body-builder silhouette. (And returning the item from Norway is no option as the shipping costs half of what I paid for the sweatshirt.)

19 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Order returns

I had to return an order. I found the returns details in the website & emailed Broken Society. Slavena replied very promptly with clear instructions. I needed to email again to change my replacement, nothing was too much trouble, & again I had a prompt reply from Slavena. Excellent customer service.

25 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

I come across one of your designs that is very similar to a tattoo that my husband has that’s rather sentimental, I ordered him a tshirt having never heard of this company before I wasn’t too sure but it arrived and I am delighted with the quality and will definitely order again in the future! True to size, Great service!

9 marca 2026
Opinia niezależna

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