Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I booked Broadway Bus service for 30 tripsters for pick up at the airport. Days before departure I received an email confirmation of pick up location and name of bus driver. Unfortunately for the tr... Zobacz więcej

Oceniono na 5 z 5

Broadway Bus stepped in on very short notice after another busline cancelled at the last minute. Complete lifesavers. Simple booking and the customer support was phenomenal. Broadway will be my FIR... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This company did an amazing job with being on time and getting us to our destination very efficiently. We went to Arapahoe Basin for the day and the bus easily accommodated everything we had. I would... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My husband and I decided to provide transportation after our wedding reception just a month before the event. I was worried we’d waited too long to find a good service, not to mention a service so rea... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wynajem autokarów

Napisane przez firmę

At Broadway Bus Lines, we provide top-quality charter bus rentals that prioritize comfort, safety, and affordability. Whether you are searching for a charter bus rental near me for a corporate event, school trip, wedding, or group excursion, we have the perfect transportation solution. Our fleet includes charter bus rentals, minibus rentals, sprinter vans rental, and school bus rental, ensuring reliable service for both local and long-distance travel.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

25 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service

I booked Broadway Bus service for 30 tripsters for pick up at the airport. Days before departure I received an email confirmation of pick up location and name of bus driver. Unfortunately for the tripsters our flight was delayed with arrival planned for the following day. I immediately contacted Frank and he confirmed with me the new pick up time and indicated he would send me a new email confirmation. Within 30 minutes I received the new email confirmation with the name of the bus driver. As soon as the plane landed, I had a voice mail from the driver that he was outside waiting. The bus was very clean and the bus driver super helpful with loading luggage for 30 very tired tripsters. He was very professional and courteous. I would high recommend and we will be planning to use Broadway bus again based on their superior service and fair pricing.

14 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Night bus service

Very timely, good communication and coordination since we needed multiple buses

27 lutego 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thank you so much, Christina! 😊 Managing multiple buses requires great coordination and we're so glad that came through seamlessly for your group!

It was an absolute pleasure being part of your night out and we truly look forward to working with you all again for whatever comes next!

As a token of our appreciation, enjoy a $100 discount on your next booking — simply use code BROADWAY100 at checkout!

Until next time — Broadway Bus LLC has got you covered! ✅

Oceniono na 5 z 5

Bus for high school trip

Bus was on time and got the students there with no hassle. All around a very easy experience.

27 lutego 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thank you so much, Francesca! 😊

Punctuality and a smooth experience are things we pride ourselves on — especially with student groups, so this truly means a lot to us!

It was an absolute honour serving your group and we hope to become your university's go-to transportation choice. Please do spread the word!

As a thank you, enjoy a $100 discount on your next booking — simply use code BROADWAY100 at checkout!

We look forward to seeing you again soon! ✅

Oceniono na 5 z 5

Broadway Bus or No One Else

OMGosh! The service and the follow-up was so amazing. I WILL use Broardway Bus LLC again on anytime I have a group in Florida. Thank You Broadway Bus LLC. The other Bus companies should model off of you guys.

28 lutego 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Wow, thank you so much for this incredibly kind review! 🙏 Comments like yours truly mean the world to our entire team and remind us why we do what we do every single day.

Delivering an exceptional experience from start to finish is something we take great pride in — it's exactly what sets us apart. We never want it to feel like just a transaction; we want every group that rides with us to feel taken care of from the moment they book to the moment they arrive.


We absolutely look forward to serving you and your group again the next time you're in Florida! And as a small token of our appreciation, please use the coupon code BROADWAY100 on your next booking for a special discount — because great customers deserve great perks! 🎉

Until next time, safe travels and thank you for choosing Broadway Bus LLC — we'll always be here when you need us!

Oceniono na 5 z 5

Dependable with great service

Broadway Bus stepped in on very short notice after another busline cancelled at the last minute. Complete lifesavers. Simple booking and the customer support was phenomenal. Broadway will be my FIRST choice next charter. Thanks

24 stycznia 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Hi,

It's always our pleasure to help — whether it's a last-minute request or a long-planned event, we're here for it and happy to assist every step of the way.

Thank you for choosing Broadway Bus. We truly look forward to working with you again and hope to make your next journey even more seamless.

As a token of our appreciation, use the coupon code below to enjoy a special discount on your next booking:

🎟️ Coupon Code: BROADWAY100

Simply apply it at the time of booking and our team will take care of the rest.

Oceniono na 5 z 5

Arapahoe Basin Trip

This company did an amazing job with being on time and getting us to our destination very efficiently. We went to Arapahoe Basin for the day and the bus easily accommodated everything we had. I would definitely recommend if you are taking a trip to a ski mountain or any far destination. The bus driver was also incredibly kind and I am very happy with the work she did.

21 lutego 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Hey Quinn - Thank you so much for this wonderful review! It was lovely working with your group.

We'll make sure to pass along your kind words to the driver; she'll be so happy to hear this. We hope to be your go-to ride for your next ski trip or adventure.

Hoping to work with you guys again in the future!

Oceniono na 5 z 5

Bachelor Party

We scheduled a ride for a bachelor party night out and the company was great. It was a bit last second and the company got it done, no problem. Bus was on-time for the initial pick-up and the ride home at the end of the night. The company was very quick communication wise and the driver was very nice. Definitely recommend!

14 lutego 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thanks Ethan - it was an honor serving your group! We're so glad you enjoyed the service and that everything was on time. Punctuality and excellent customer experience are at the core of what we do, and it's what sets us apart.

We'd love to work with you again in the future. Feel free to reach out anytime for a special rate on your next trip!

Oceniono na 1 z 5

BE CAREFUL!! One of the worst "Bus Companies"

One of the worst "Bus Companies" to ever exist, don't be fooled by the other reviews. They scammed me for close to 3k-4k, working with them as a Church to take a group of 35 kids to Pittsburgh for a retreat. Everything just felt shady from day one to begin with, i had the bus scheduled at least 2-3 months in advance, the guy i think his name was Frank made it seem like it's his dad's business and he's trying to establish it again hence they have no Google reviews he said. Anyways he scheduled the bus and i kept checking with him bi weekly to make sure trip is all scheduled and good to go. When he sent me the payment he sent me a shady link that i was like huh why is this link weird to pay they should be professional but i kept going. And 2 weeks leading up to our trip i kept emailing them and calling and making sure the itinerary was 100% correct and mistake was there because i had a group of 35 kids and the details needed to be perfect no room for error, because of the high responsibility as an advisor. 2 nights before after asking him multiple times he finally sent me a driver name and number, i should've called the night before to check but i didn't. The morning came and we gathered up at 8, i was there from 7:30 but something just felt really really unprofessional and off, bus was supposed to be there 7:45 so we can load up and leave by 8:10 maximum, because we had a 5 hr trip and needed to be there approximately at 4pm. I kept waiting and kids started coming, and parents were dropping some off but some parents stayed there and it was 7:50, and my heart dropped and i became so anxious being afraid that it was a scam. I have been calling the "driver" for half an hour and he finally answers, and i was like sir where are you we have a trip scheduled with Broadway bus for 8 am but you're not here, are you on the way? and he responds so rudely and says who are you i don't work for broad way bus and starts creepily laughing on the phone, then i was not joking anymore i had 35 people waiting in a parking in a scorching heat weather back in last July 2025 heat wave. and people started complaining and i didn't know what to do. I called Frank from Broad way bus and no joke i have proof of all of these communications and calls, i called him more than 60 times in 30 minutes and he would answer 1 call in 15 calls, and acted like he didn't know, and bus was supposed to be on the way to me, then makes up a new story and says driver was a sleep and didn't wake up in time and driver should be on the way soon and always left me on a cliff hanger after each call, and left me in the worst position trying to figure out how to make sure kids don't pass out from heat, to how will get there 5hr drive to what should i do with the money he scammed us for to solutions. Then after 60 calls the summary was oh im gonna send you another bus but it will take 3 hours to get there, meaning to us. And was so unprofessional and a big liar. It turns out it isn't a bus company at all. he is just a 3rd party scheduler with random bus company, he's like a subcontractor connecting you to bus companies. If that's even remotely true. because he certainly didn't even do that. So this whole thing was one of the worse experiences ever in life, because of someone joking around. Don't ever try to book with a shady company that has no reviews on google, says a lot about them. If you're a PA outside of philly local book with Kevin Smith Transportation the best company out there and highly professional and exceptional service, they gave me a bus on the spot with a way better rate and cleaner party bus, new, professional driver wearing a suite. Came in 30 minutes.

23 czerwca 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Hi Laith, thank you for sharing your experience — and we are truly, deeply sorry. What happened to you, your church, and those 35 children that morning was completely unacceptable, and we take full responsibility.

We have since issued a full refund of $4,347 and permanently removed the driver and operator involved from our network. We also reached out to you personally to make things right and offered a goodwill credit as a small gesture of accountability.

This incident does not reflect who we are or the standard we hold ourselves to. We have taken serious steps internally to make sure something like this never happens again.

We respect your right to share your experience, and we hope our response demonstrates that we are a company that owns its mistakes and works hard to do better. We sincerely hope to have the opportunity to earn back your trust one day.

Oceniono na 5 z 5

Flexible scheduling and great customer…

Flexible scheduling and great customer service

30 stycznia 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Hi Michelle,

Thank you for your review. It was a pleasure working with your group, and we truly appreciate the opportunity to support your trip.

We look forward to working together again on your upcoming travels. As a thank-you, please feel free to use the coupon code Broadway100 to receive $100 off your next booking.

Oceniono na 5 z 5

Everything was flawless

Everything was flawless. From booking to drop off at the end of the day. Communication was clear and timely. The driver was amazing!! Highly recommend and would definitely use them again.

30 stycznia 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Clear communication and reliability are at the heart of what we do, so it's fantastic to know we delivered on both fronts. We'll be sure to pass along your kind words to our driver – they'll be delighted to hear they made such a positive impression on your day.


We truly appreciate your recommendation and look forward to serving you again in the future. Safe travels, and thank you for choosing us!

Oceniono na 5 z 5

NYC Bus Trip!

My company wanted to do a NYC Bus day trip and Frank made that happen! He was very helpful, responsive, and made sure everything went smooth. We will definitely use Broadway Bus again!!

28 grudnia 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thank you so much for the fantastic review Lauren! I'm thrilled that we could make your NYC bus day trip a success for your company.

It was my pleasure working with you to coordinate everything and ensure your group had a smooth, enjoyable experience. Making sure all the details come together seamlessly is what I love most about what we do at Broadway Bus.

We truly appreciate your business and can't wait to help with your next trip. Thanks again for choosing us, and for taking the time to share your experience!

Oceniono na 5 z 5

Very Good

Very Good, and excellent to take an experience.

30 sierpnia 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thanks Marie - Looking forward to working with you for many more trips.

Oceniono na 5 z 5

Professional and Responsive

Frank was very responsive and the company was great about updating me.

10 stycznia 2026
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thank you so much for your kind words- Michelle! We’re glad to hear that Frank was very responsive and that our team kept you well informed throughout.

We truly appreciate your feedback and look forward to working with you again.

Oceniono na 5 z 5

Frank was extremely responsive and…

Frank was extremely responsive and helpful. Liang the driver was kind and courteous and made sure we arrived safely!

13 grudnia 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thanks Cristina, We’re thrilled to hear that Frank was extremely responsive and helpful, and that Liang provided kind, courteous service while ensuring a safe and comfortable journey.

We’re proud to have team members like them who truly care about our customers’ experience.

Looking forward to working with you guys in the future - do not forget to use your coupon for the next booking.

Oceniono na 5 z 5

Frank and Wendy where terrific I will…

Frank and Wendy where terrific I will recommend your company to all my friends

10 grudnia 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Hey Jay, Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

We look forward to serving you and your friends again in the future!

Oceniono na 5 z 5

Punctuality and great customer service…

Punctuality and great customer service and follow up

4 grudnia 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thank you so much for your kind words Melissa! We’re delighted to hear that you were happy with our punctuality, customer service, and follow-up.

Our team works hard to ensure every trip is smooth and stress-free, and feedback like yours means a lot. We look forward to serving you again! Regards - Mandy

Oceniono na 5 z 5

Great wedding transportation!

My husband and I decided to provide transportation after our wedding reception just a month before the event. I was worried we’d waited too long to find a good service, not to mention a service so reasonably priced. But Broadway Bus was incredibly accommodating, super responsive, and made the booking experience easy and quick. Their prices were excellent, and they worked with me to make a somewhat funky route with multiple stops on Roosevelt Island in NYC. Our guests appreciated the service and the pickups went smoothly. Thank you Broadway Bus! We’d definitely hire you again.

8 listopada 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thank you so much for sharing your wonderful experience and for choosing Broadway Bus for your special day!

We're thrilled that we could help make your wedding transportation stress-free, even with a short notice.

Best Regards- Frank

Oceniono na 5 z 5

Frank was extremely accommodating and…

Frank was extremely accommodating and easy to work with

He stayed on top of everything in an extreme respectful way

9 listopada 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thank you so much Shmuly for your kind words!

We’re thrilled to hear that Frank made your experience smooth and enjoyable. Our team always strives to provide respectful, reliable, and professional service, and it’s great to know that reflected in your trip. We truly appreciate you choosing Broadway Bus Lines and hope to serve you again soon!

Oceniono na 5 z 5

Broadway Bus Lines an A+ company!

The company is thorough and timely about information on the trip. I received the name of the driver, sent a picture of the vehicle and additional information in route to the pick up. The bus was clean and spacious. Th driver was courteous, professional and phenomenal.

22 października 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Hey Curt -

Thank you so much for your kind words! Our team takes pride in providing clear communication, clean and comfortable vehicles, and professional drivers who make every trip smooth and enjoyable.

We truly appreciate your trust and look forward to serving you again on your next trip!

Please use Promo Code BROADWAY100 to get a $100 on your next booking.

Regards,
Mandy

Oceniono na 5 z 5

Bus driver Sandi was great!

19 października 2025
Opinia niezależna
Logo Broadway Bus Llc

Odpowiedź od Broadway Bus Llc

Thank you, Lyndsey! It was a pleasure serving your group on the winery trip. We’ll be sure to share your kind words with our driver. Looking forward to many more journeys together!

Don’t forget to use your promo code on your next booking.

Best regards,
Frank Marquez

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej