Never received the items ordered, nobody answers in the number given, and the automated chat says I need to contact customer care, which must be a fake number because it rings, rings, but no one pick... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm happy with the production, I just didn't like the delivery, they didn't deliver on the day of the marking, I had to call 3 times, I didn't know he would want extra money for a $ 21.73 extra duty,... Zobacz więcej
Hi. Thank you for my oreder #089622, I love BRAE very much, best hair products forever. Could you check, please, my delivery was without home delivery (to my door)? Because I was at home a... Zobacz więcej
I received my purchases well maintained in a box, unfortunately one of them was leaking and for the price I paid, that’s bad. I wish the price was a bit more reasonable but other than that. I liked my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
BRK Hair is an online store for hair products, which is focused on hair straightening, providing the international consumers with the very best.
Dane kontaktowe
201 S. Biscayne Blvd, Suite 1200, 33131, Miami, Stany Zjednoczone
- +18662452707
- info@brkhair.com
- brkhair.com
3,9
Dobra
78 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I didn't get the product i ordered but…
I didn't get the product i ordered but costumer service is great.
20 lutego 2026
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I still have not received my order
I still have not received my order. I have emailed and called several times and still have not heard from them.
Very disappointed.
15 grudnia 2025
Odpowiedź od BRK Hair
Hello Maria Kulikoff,
We have already contacted you directly and explained the situation. Due to the end-of-year period, there have been some operational delays, but your delivery will be made and we are closely monitoring the process to ensure completion as soon as possible.
We appreciate your understanding and remain at your disposal.
Pamela A.
The ordering process was easy
The ordering process was easy, the product was received as advertised and I love the product!
11 grudnia 2025
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I really like because it’s very…trustworthy
I really like because it’s very protected the products and arrive on time!
13 listopada 2025
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Odpowiedź od BRK Hair
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔.
I am at your disposal to answer any questions you may have!
Sincerely,
Pamela A.
I can not give any star because I…
I can not give any star because I didn’t receive my order, I just received empty box. I am waiting refund
13 października 2025
Odpowiedź od BRK Hair
Hello, we are very sorry for what happened. We have already contacted you via WhatsApp and are investigating what happened to your order. Rest assured, we are handling your case in the best way possible and will do our best to resolve it quickly.
We appreciate your understanding and are available for any additional questions.
Wanessa B.
My purchase was delivery safety
My purchase was delivery safety, everything I received were ok. And for me has been a good experience .
7 października 2025
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Squedulle to be arrive home in one week
Deleted inspections caused delays for 2 week. Finally til personal saids that is clear from inspections, hopefully I will get all my
31 października 2025
Odpowiedź od BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
Odpowiedź od BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
Eu ainda não recebi meu produto
Eu ainda não recebi meu produto. Tem quase um mês e nada
27 września 2025
Odpowiedź od BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
I found the hair products that I could…
I found the hair products that I could not find in Amazon here and I have received them in good packaging (No leaks).
30 sierpnia 2025
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Wanessa B.
Very happy
Although I am far away in Seattle,
Washington USA, my product came quickly and was packaged securely.
1 maja 2025
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Excelente experiência com a empresa
Excelente experiência com a empresa.
Produto veio em tempo bom, bem embalado.
23 kwietnia 2025
Odpowiedź od BRK Hair
Prezado cliente,
Ficamos muito felizes que você esteja satisfeito! Sua satisfação é nosso principal objetivo!
Obrigado por escolher nossa empresa ❤✔
Estou sempre à sua disposição para esclarecer quaisquer dúvidas!
Com os melhores cumprimentos,
Pamela A.
Worst service ever. Stay away from the store.
This is the worst service I have ever received. The delivery date was supposed to be April 11 and I didn’t get it until April 18. I sent numerous emails, and called multiple times and never heard back from customer service. I will never order again from the store.
28 marca 2025
Odpowiedź od BRK Hair
Hello, how are you?
We've seen that your package was delivered on April 16th.
We're very sorry for the delay, which was due to issues with our supplier.
If you need any support or have any questions, we are always available. You can contact us using the details available on our website.
We look forward to hearing from you.
Pamela A.
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Review
I found you on the Internet. Fast delivery, everything is as clear and convenient as possible
23 lutego 2025
Odpowiedź od BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Odpowiedź od BRK Hair
Caro cliente,
Ficamos muito felizes em saber que você está satisfeito(a)! A sua satisfação é o nosso principal objetivo!
Obrigado por escolher a nossa empresa ❤✔
Estou sempre à disposição para esclarecer qualquer dúvida!
Atenciosamente,
Pamela A.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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