British Homesellers Recenzje 

497
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a brilliant experience with British Homesellers from start to finish. Buying a house can be quite a stressful process, especially as first-time buyers, but their communication was always qu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always be... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

497 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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4,7

Wszystkie recenzje

(497)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 58

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Exceptional service in every way

I had never previously heard of British Homesellers, so was initially a little dubious. However, my concerns were entirely unfounded as the service I received was second to none. Every step of the way I was kept completely in the loop and found all members of staff, in particular Alex - thank you! - extremely courteous, easy to work with and unfailingly responsive throughout the process. Thank you so much!

15 lipca 2024
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Hi Angela,
Thank you for taking the time to leave your review.
Hugely appreciated on this side!
Kind regards,
Alex

Oceniono na 5 z 5

We purchased our forever home through…

We purchased our forever home through British home sellers. Our agent was Robert Love, who communicated with us throughout
the procecess. Showed patience and understanding. I had never heard of British homesellers before we started looking for our new home, but will be happy to recommend.
Thank you Robert for all your help and patience,
We finally got there

Sally Nickelson

26 lipca 2024
Opinia niezależna
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Odpowiedź od British Homesellers

Hi Sally & Dave,
Thank you so much for your lovely words.
We’re happy to help and wish you all the best in your new home!
Kind regards,
Rob

Oceniono na 5 z 5

I recently completed my first house…

I completed my first house sale with British Homesellers on Friday last week and from start to finish the whole team I dealt with namely - Jodie, Alex & Charles were absolutely amazing .
All professional , friendly , supportive and helped a complete novice understand every step of the way!

30 lipca 2024
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Hi Elle,
Thank you for your lovely review and we wish you all the best moving from the whole team here!
Kind regards,
Alex

Oceniono na 5 z 5

British Homesellers were professional…

British Homesellers were professional throughout the process of buying the property we wanted. They were supportive towards us as well as the sellers with excellent communication verbally and written. Thank you Alex in working with us. You made it all happen.

4 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great experience!

We just completed on purchasing a house with British Homesellers last week and from they very beginning they were absolutely great. Our main contact throughout the process was Robert Love, who was super helpful from start, to finish. Quick to reply to emails/phone calls, and always able to answer any queries we had. He made the entire purchasing process much simpler and stress free as he possibly could. Thank you for all of your help.

19 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

From the day I spotted my perfect property, British Home Sellers has provided excellent service. From organising the viewing to completion. I was outbid on a property that I really wanted. A few weeks later Alex Clendon phoned me to say that the original purchasers had pulled out. I made another bid which was accepted. Alex was my point of contact throughout the purchasing process. He replies speedily to all enquiries, is very professional, cheerful and resolves all quiries without fuss. He kept me updated regulary at each stage of the process. He has contacted me since the purchase was completed to see if all is well. I cannot recommend Alex and British Home sellers highly enough. I would definitely use them again and would like to thank them for making the process run smoothly.

24 czerwca 2024
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Hi Helen,
Thank you for your kind word, really appreciated on this side.
I am so pleased you’re in and can start making the property your own.
I wish you the very best moving forward
Kind regards,
Alex

Oceniono na 4 z 5

Overall a good experience

It took a little while for someone to get back to me on my initial enquiry however once I was dealing with the sales negotiator Alex this was an easy and pleasant process. I felt a little uncomfortable with the holding deposit as it was the first time I had dealt with this especially as it is not a legal requirement or binding.I did also feel that there was little to no follow up once the sale was agreed through to completion which was at times frustrating. However we do feel that overall they did a good job working with the uk system of buying/ selling which we feel needs updating.

1 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Very big on promises but delivers…

Very big on promises but delivers nothing but lies. They phoned to to give feedback after a viewing so I listened to what this supposed viewer had to say. Hmm weird how they give feedback when they never bothered to show up. Supposed to have buyers waiting to buy your property but alas no one appeared.
I think they are just chancers hoping someone will come along and buy your property after all we were paying 2k more to these for a quick sale.
If you are selling your property take my advice and do not use these.

I noticed British home sellers have flagged this review has harmful or illegal content. British home sellers obviously do not like the truth!! This was my true opinion of my awful experience!!!

27 czerwca 2024
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Thank you for your time just now & I really appreciate your feedback.

We hate falling short and disappointing customers and we're sorry we struggled to generate a result.

To reassure, we never lie. We have high success rates & genuinely expected to turn things around quickly. Of course there is no incentive for us to take a property on we cannot secure a buyer, as we operate a no sale, no fee model.

We wish you the very best in selling your property in the future and are here to help if you have any further questions.

Kindest regards,
The British Homesellers Team

Oceniono na 5 z 5

Fantastic experience as a first-time buyer.

I could not speak more highly about British Homessellers and especially Charles and Robert.
The dauting experience being a first-time buyer was made all the more easier with the experience and exceptional negotiation skills of British Homelsellers, Charles and Robert.
I don't usually leave reviews, but for anyone that is starting their home ownership journey I would genuinely recommend the services of Charles, Robert and the company.

1 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Professional and Friendly

it was a great experience to work with everyone at British Home sellers.
the sales agent and the gentleman dealing with the completion of the sale were very thorough and professional.
it was a complex sale involving multiple parties and it worked out well in the end.

18 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

The team helped us massively

The team helped us massively! With a professional and friendly service. They ensured we done everything correctly and spoke us through things we had questions on. Would highly recommend.

15 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Recently purchased a property

Recently purchased a property which was listed with British home sellers and I can’t fault them from start to finish. Communication was great and all in all a quick turnaround.

28 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Pleasant service from start to finish

We recently completed the first home purchase through British Homesellers. The whole process was very smooth. They were very helpful at every stage. We contacted mostly with Alex Clendon who was incredibly helpful and efficient to deal with our enquiries promptly. Special thanks to him. Highly recommend.

27 marca 2024
Opinia niezależna
Oceniono na 5 z 5

A fully positive experience

I had a really positive experience with British Homesellers. I was a bit nervous about buying from an online agent, but from the very start of requesting a viewing on Rightmove, to completing the sale, they were brilliant. Always contactable, returned emails quickly, and I knew exactly what was happening at every stage. Really impressed, would definitely use them to sell my house if I move on in future.

25 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Didn't listen to simple instruction.

Gave the team a specific criteria when selling my house, they failed to vet potential buyers which resulted in a disappointed buyer and a disappointed seller (me). I sacked them for their incompetence, so no fee for them, everyone lost out.

26 stycznia 2024
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Dear Website User,

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience.

As you have anonymized your trustpilot account we're not able to identify this specific case. Your feedback is important to us, and we want to ensure we fully understand your situation.

We would greatly appreciate it if you could reach out to us at your earliest convenience, either by emailing us at enquiries@britishhomesellers.co.uk or by giving us a call. This will enable us to investigate further as we whole heartedly care about providing a great service. So when we get it wrong, its important to us to investigate, try and put right and learn from the experience to improve.

Please do get in touch so we can properly investigate this.

Kind regards,
British Homesellers

Oceniono na 5 z 5

Genuine Online Estate Agents

I had a very pleasant experience with British Homesellers. It was the first time I had purchased a property myself and they made it a very smooth purchase. Communication throughout the sale was great and Alex Clendon answered any queries I had and kept me up to date. When the sale was completed Charles Gale called to congratulate me the following day and arranged for my deposit to be returned which arrived in my bank account shortly afterwards.
I really recommend British Homesellers and would use them again in the future.
Thank you very much to you all.

29 września 2023
Opinia niezależna
Oceniono na 5 z 5

Praise for Charles Gale from a house buyer

Charles Gale was incredibly generous with his time and helpful when an already complicated house purchase was delayed by the conveyancer's technology problems at the last minute. He also mediated between us and the seller when progress had stalled due to mortgage lender's requirements.

Could not have stayed afloat without him, contact was always prompt and friendly.

30 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Sold our house in Milton Keynes

We gave these guys a go after failing to sell through a traditional agent and within a couple of weeks we had a good offer. Can't really fault the team- Robert, Charles and Hannah were great with friendly communication and keeping us updated

1 grudnia 2023
Opinia niezależna

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