British Homesellers Recenzje 

497
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a brilliant experience with British Homesellers from start to finish. Buying a house can be quite a stressful process, especially as first-time buyers, but their communication was always qu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always be... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

497 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(497)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 58

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Oceniono na 5 z 5

Helpful

As a buyer I found it quite helpful the way Alex coordinated all the various parties and kept it going when there were delays.

28 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Smooth process for first time buyers

Our experience with British Home Sellers was great from start to finish over the course of 4 months. Alex Clendon was great at communicating between us and the seller and he made the process feel easy overall for us as first time buyers. He was always available and prompt with his responses. We would highly recommend them.

1 września 2025
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Hi Chloe,

Thank you for your review,

I am so pleased we could help and I wish you both all the very best with everything moving forward!

Kind regards,
Alex and the whole team

Oceniono na 5 z 5

Tough Task Made Easy

From the get go the team at British Homesellers were great. Organised viewings quickly and without fuss, always kept me in the loop with everything regarding my purchase. Thanks to Molly and the team, the otherwise stressful and uncertain time, became a breeze.

16 września 2025
Opinia niezależna
Oceniono na 5 z 5

Alex and Charles are the best!

I purchased a house via British Homesellers and they were absolutely fantastic. The support from start to finish was incomparable to any other agency I have dealt with. Alex Clendon was an incredible help throughout and always aided smooth communications between myself and the seller and offered great advice and reassurance on many occasions. Charles Gale was polite and patient with me and was always a pleasure to speak with, so full of charisma! I felt informed as to where things were up to every step of the way and couldn't be more grateful to Alex and Charles. I hope we never move again, but if we do, this would be our agency of choice! Highly recommend. Thank you BHS!

22 sierpnia 2025
Opinia niezależna
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Odpowiedź od British Homesellers

Hi Sophie,

Thank you so much for such a lovely review!

Really appreciated and I am so pleased that we could help.

I wish you all the very best with everything moving forward

Kind regards,
Alex & the team

Oceniono na 5 z 5

Recently purchased my new home through…

Recently purchased my new home through British Home Sellers and had an excellent experience from start to finish, great communication and friendly staff, Alex Clendon was especially helpful! Highly recommend

22 sierpnia 2025
Opinia niezależna
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Odpowiedź od British Homesellers

Hi Leah,

Thank you so much for your review and I am so pleased we could help.

I wish you all the best with everything moving forward!

Kind regards,
Alex and the whole team

Oceniono na 5 z 5

Top quality service!

Alex and Charles were a massive help through the process of purchasing our first home! They were excellent at getting information quickly from both sets of solicitors and always more than happy to answer any questions! Highly recommend!

8 sierpnia 2025
Opinia niezależna
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Odpowiedź od British Homesellers

Hi Liam,

Thank you for your review,

I am so glad we could help and hope you’re enjoying your new home!

Kind regards,
Alex and the whole team

Oceniono na 5 z 5

Brilliant service molly kept me…

Brilliant service molly kept me informed throughout the purchase of the property even told me on moving in date better than my solicitor thanks for everything fantastic lady worth more than any 5 stars

1 sierpnia 2025
Opinia niezależna
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Odpowiedź od British Homesellers

Thank you so much for your kind words! We are so happy that you were pleased with the service. Wishing you all the best in your new home.

Molly & the team

Oceniono na 5 z 5

Highly Recommend!

Really easy to communicate with, very quick to resolve any issues & helpful throughout the purchase process :)

29 lipca 2025
Opinia niezależna
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Odpowiedź od British Homesellers

Hi Kira,

We’re glad to have helped you buy your new home.

Myself and the team wish you all the best!.

Kind regards,
Rob & the team

Oceniono na 5 z 5

Thank you Homesellers

You don’t normally see reviews this high, especially in the Estate Agents industry.

Homesellers are definitely a credit to the industry.
We are in the process of buying a property through British Homesellers and, hopefully, nearly across the line.
What could only be described as a challenging purchase, they have skilfully navigated around the situation. The professional service they have provided has been able to keep this purchase on track.
Everyone I dealt with from British Homesellers has been a credit to their company.
A big thank you to Molly, who helped with negotiations of the purchase, and then it was past to Charles, who has been a fantastic, very intelligent person? Who wants the best for everybody?

25 lipca 2025
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Thank you so much for your kind words!

We’re delighted to hear you’ve had such a positive experience.

Wishing you all the best as you near completion!

Molly and the team

Oceniono na 5 z 5

British homesellers were brilliant!

British homesellers were brilliant!! I was sceptical at first as this isn’t a well known estate agent in my area so was a little nervous as a first time buyer but they helped with any questions i had and also keep me updated the whole way through. I would definitely consider using them if we ever decide to sell.

20 czerwca 2025
Opinia niezależna
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Odpowiedź od British Homesellers

Hi Robyn,

Thank you for your review and it was lovely working with you,
I wish you and your family all the best moving forward and hope you enjoy your new home!

Kind regards,
Alex & the team

Oceniono na 5 z 5

Great Communication

The whole process was handled very professionally and made easy for me. The communication I had with Alex Clendon throughout the buying process was great and he was very helpful in addressing any queries i had promptly. I was pleased with my experience with British Homesellers.

15 maja 2025
Opinia niezależna
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Odpowiedź od British Homesellers

Thank you for your lovely review! We are pleased to hear you are happy with the services we provided.

Wishing you all the best in your new home.

Alex and the team

Oceniono na 5 z 5

Very satisfied customer

I was the buyer,
so I only had to contact British homesellers on a few occasions.
But each time, they dealt with my query straight away.
The sale of the flat went through very quickly.
A very professional company.

31 maja 2025
Opinia niezależna
Oceniono na 1 z 5

😡 TOTALLY UNACCEPTABLE UNRELIABLE UNTRUSTWORTHY SERVICE AGAIN PART 3 😡

William, your reply paragraph 2 is totally untrue. The 2 longest phone conversations were on day 1 and day 3. I spent most of the time talking about my mentality hopping your staff would listen carefully and be extra helpful to me but your staff have been very stressful and very damaging to me. The only conversational call to confirm the answer to my question was 13 days later followed by the very bad news that someone had made an offer.
From day 1, day 3 and day 10 when I asked the same question with no answer.
As I said at the beginning of this review it took your company 13 days to come back to the answer to my question. If you came back within 24hrs, then I could of made a few offers to protect buying this property. So it is 100% your fault that I have lost this property because of your very unreliable service and slow response to my question. Service, reliability and trust was 100% better in the olden days long before we had technology. Technology has caused more harm than good to so many people. Life will never be as good ever again. I can't make it any clearer than that. I am still struggling to sleep and eat because of the damage you've caused my mental health due to brain damage of which you clearly don’t care and never will care.
😡😡😡😡😡😡😡😡😡😡

3 czerwca 2025
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Dear Mr Worthington,

We are truly sorry that you remain so distressed following this situation, and we fully understand how important this property was to you. I'm sorry for any confusion in my response regarding paragraph 2. The contact I was referring are the conversations with Alex after your initial trustpilot review.

For clarity so that it is clear;

- Your initial enquiry was made to us on 20th May 2025 as you state in your first review.
- At that time, the seller had made us aware that they were familiar with you from your previous negotiations via another agent (where we note you had also expressed concerns in a similar 1-star review on trustpilot).
- Following receipt of your online feedback (due to the lack of response from us on the initial call on 20th), we reached out to you on 29th May 2025 to open a dialogue, ensure your concerns were heard, and assist wherever we could.
- Between 29th May and 2nd June, our senior colleague spoke with you on four occasions totalling almost 50 minutes (this is the communication I was meaning in paragraph 2):
- 29th May (20 min 31 sec)
- 29th May (8 min 21 sec)
- 29th May (11 min 22 sec)
- 2nd June (6 min)

During these calls, we carefully reviewed your enquiry, explained the situation regarding the property, and shared the confirmation from the seller they had chosen to sell to another party once it was received.

Importantly — and with full respect to your feelings — the timing of our contact did not influence the seller’s final decision. The seller had full visibility of your interest throughout, and was aware of your interest with the previous agent, but ultimately chose to proceed with another buyer. As agents, we cannot override a seller’s independent choice.

I'm sorry for how upsetting this has been for you. Our client the seller is fully aware of all of this. But has chosen to go with another buyer as mentioned.

We sincerely wish you the very best going forward.

Kind regards,
Will @ British Homesellers

Oceniono na 5 z 5

The team were great from the start and…

The team were great from the start and spoke me through the process of buying my first home and made it as easy and stress free as possible, easily contactable. Molly was great and explained everything throughout the process and answered any questions I had quickly and efficiently.

4 czerwca 2025
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Hi Demi,

Thank you for your review!

We're thrilled to have made this easy and stress free for you!

We wish you all the best.

Kind regards,
Molly & the Team

Oceniono na 4 z 5

Really great to deal with.

I was a little dubious when I saw a property I was interest in with a non local agent but my feelings where quashed when getting to deal with Alex and Charles. They weren't pushy and definitely wanted to help both sides move things forward.
I don't sell houses but if I ever need to I wouldn't pass them up for a local agent and would be happy to see them as the listed agent for another house I like the look of.

25 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Slower than local estate agents so far

I have had my property on the market with British Homesellers now for 3 weeks and have had 0 viewings and 0 generated interest!
I will write another review if anything changes over the coming weeks but so far disappointing.

16 maja 2025
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Thank you for your feedback and I’m really sorry we haven’t delivered the experience you were expecting so far. It’s frustrating when you’ve trusted us with your home and haven’t seen the results you hoped for, and I completely understand your disappointment.

We’ve since had a chance to speak in more detail, and I really appreciated the opportunity to hear your concerns directly. While we’re fortunate to see strong results with the vast majority of the properties we take on, in this case, your sale has been more challenging than we expected, and that’s something we take seriously.

We're reviewing our approach and have already made changes to help generate more traction, including refining marketing, and flagging your property as a top priority.

We’re committed to doing everything we can to turn this around and are grateful for the chance to continue working with you. As always, if anything changes or you feel we fall short again, you’re very welcome to reach me directly.

Kind regards,
Will Gale
British Homesellers

Oceniono na 5 z 5

I was really happy with Robert

I was really happy with Robert, Alex and Charles.
Recently we have get the key's to our new home.
Took some time due seller's issues but the team form British Homesellers was always on top with all info and emails.
Big thanks one more time

16 kwietnia 2025
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Hi Efka,

Thank you very much for your review, and I am pleased with could help you.

We wish you all the very best with everything moving forward.
Kind regards,

Robert and the Team

Oceniono na 5 z 5

Our first home purchase went quite…

Our first home purchase went quite smoothly thanks to Robert and team at BHS! Carry on the great work.

26 kwietnia 2025
Opinia niezależna
Logo British Homesellers

Odpowiedź od British Homesellers

Thank you so much for your kind words!

We’re thrilled we could help make your first home purchase a smooth one.

Wishing you all the best,

Robert and the BHS team

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