Fantastic service from Britannia Rose. The curtains were made ahead of schedule and we were so impressed we’ve ordered another pair ! Would highly recommend this company. The free matching cushi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered two cushions with piping and feather interiors. I was delighted when they arrived. The cushions were perfectly made. I previously ordered a sample of the material, to make sure it was exactl... Zobacz więcej
Always good quality work and very helpful team.Have never let me down, curtains well made and in reasonable timeframe. Would recommend if have a query just call their helpful team.
The website is easy to navigate and provides brilliant guidance to ensure that orders are precise and perfect in every way. It also provides a helpful status timeline, enabling customers to feel r... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.
Dane kontaktowe
2 Murrayfield Road, NR6 6NQ, Norwich, Zjednoczone Królestwo
- 02031 678757
- info@britanniarose.com
- britanniarose.com
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent website and efficient service…
Excellent website and efficient service for delivery of beautiful fabric. Thank you so much 😊
Received my sample request
Received my sample request. gave a good review but within an hour I’ve been sent email after email requesting reviews!!!! Leave me alone

Odpowiedź od Britannia Rose
Excellent!
Excellent quick delivery and well packaged.
Would definitely buy from BR again.
Some frustration but now resolved.
Misunderstanding over opening hours led to some frustration regarding a refund which was not completed. Hopefully this is now resolved.

Odpowiedź od Britannia Rose
Very pleased
The whole process was quick and easy and the product was well made, well packages and arrived quickly.
Great selection and reliability
Great selection, quality and reliability. My roman blind fits perfectly and looks wonderful. Fortunately the fabric was still available; I had bought curtains 6 years ago and have re-used them in my new home.
Cushion cover
I ordered a cushion to match my Roman blinds. Very pleased, will be ordering another.
helpful staff and efficient processing…
helpful staff and efficient processing of order
Super website with huge selection of…
Super website with huge selection of fabrics to choose from. Very quick delivery of samples.
The new curtains in Chatsworth fabric look lovely and transform the room.
Happy customer
The curtains are beautiful ,well made with great attention to detail. Delivered via courier and very well packaged. Excellent service.
Great customer service
We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct.
There was a minor issue with the curtain pole but Britannia Rose rectified this very promptly and without any quibble. How a company deals with problems is often what sets them apart. Britannia Rose provided great customer service before, during and after sale and their products are great too
Quality product
Quality product, promptly delivered and user friendly website.
Gorgeous Fabrics and a Lovely Company.
I purchased a cushion and some material for one of our bedrooms, and both are absolutely beautiful. I was very spoilt for choice with so many gorgeous fabrics on offer! My order arrived very promptly and was packed carefully. The service was excellent all the way through. Thank you to everyone at Britannia Rose.
Overall great experience
Very happy with all aspects of ordering with Britannia Rose; easy to use website, quality materials, reasonable pricing, excellent correspondence, quick delivery - overall great experience
Beautiful blinds
Great fabric selection and quality. Blinds well made and easy to fit
Have purchased many cushion…
Have purchased many cushion covers...always perfect.
Awful
Ordered 2 fabric samples, only 1 arrived. I assumed the second one would follow but after 3 weeks I called Britannia Rose to be told it had been discontinued and was unavailable. No one had bothered to tell me this. Similarly, I later noticed I had been charged for both samples but again it was left to me to contact them to find out that yes, they were processing a refund for the missing sample. The communication has been appallingly bad, and the time I wasted meant that I'm now too late to get new curtains in time for Christmas in my newly decorated sitting room.

Odpowiedź od Britannia Rose
Exceptional Customer Service
Exceptional Customer Service. After contacting them I had a reply within no time and the problem was resolved straight away. 5 star Service.
I have used this business over the last…
I have used this business over the last 3 years. Huge array of samples that are easy to order. The materials are always exceptional and the workmanship second to none. Ordering easy from start to finish, I would not only highly recommend , but would not use any other company.
Ease of ordering
Curtains ordered easily, very accessible website, samples available.
Delighted with finished results and free cushion, great colour and quality.
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