Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... Zobacz więcej
Reakcja na opinię
Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... Zobacz więcej
Reakcja na opinię
I first placed my order in July. I never received the order but after many emails I eventually got a refund. Stupidly I ordered again as I’d been away on holiday and didn’t want deliveries being mad... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe
Dane kontaktowe
Unit 2B Barton Hill Trading Estate, BS5 9RD, BRISTOL, Zjednoczone Królestwo
- 0117 239 6268
- sales@bristolmask.uk
- bristolmask.uk
3,3
Średnia
369 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bristol Mask
Hi JD,
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Easy-fit masks
The masks are well-made, fit well and are easy to use. One package was not sealed, but they are replacing it with no quibble.
6 lutego 2023
Odpowiedź od Bristol Mask
Hi London,
We thank you for giving us a chance to make things right.
Thank you for choosing Bristol Mask. We look forward to doing business with you again!
Bristol Mask
Customer Support
delivered what they say
delivered what they say, very promp & a good product & price, kind regards roger
2 lutego 2023
Odpowiedź od Bristol Mask
Hello Roger,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Good quality
9 lutego 2023
Odpowiedź od Bristol Mask
Hi Mila,
Thanks for the good review!
Thank you for choosing Bristol Mask. We look forward to doing business with you again!
Bristol Mask
Customer Support
Odpowiedź od Bristol Mask
Hello Joy,
We continuously strive to serve you better.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
The delivery was fast & prompt !!!
The delivery was fast & prompt !!!
Thanks once again for excellent service !!!
10 stycznia 2023
Odpowiedź od Bristol Mask
Hi Paul,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Odpowiedź od Bristol Mask
Hi Andrew,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Odpowiedź od Bristol Mask
Hi Susan,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Glad to order British made
Glad to order British made.
Too much packaging. A very large box full of brown paper for one small box of masks.
5 stycznia 2023
Odpowiedź od Bristol Mask
Hello London Lady,
Thanks for the good review!
Thank you for choosing Bristol Mask. We look forward to doing business with you again!
Bristol Mask
Customer Support
Odpowiedź od Bristol Mask
Hi CA,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Nothing special.
24 listopada 2022
Odpowiedź od Bristol Mask
Hello Steven,
Thank you for your review.
Bristol Mask
Customer Support
Recommended
Excellent communication. Quality comfortable masks. British made. Highly recommended.
26 listopada 2022
Odpowiedź od Bristol Mask
Hi H. Owen,
Thank you for the 5-star review and for supporting our business.
Bristol Mask
Customer Support
Were satisfied masks and deliver
Was satisfied with masks and delivery, and will buy again. Thank you, Merry Christmas all.
16 grudnia 2022
Odpowiedź od Bristol Mask
Hi Gloria,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Excellent quality masks
Excellent quality masks. Really comfortable and well made, and most importantly, have a high filtration percentage. They fit well to the face, so you can be confident they are protecting you and others. I particulary like the masks designed for glasses wearers, as they prevent your glasses steaming up. Good choice of colours too. Good value for money and a quality service.
28 listopada 2022
Odpowiedź od Bristol Mask
Hello K W,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Packed in the wrong box
Packed in the wrong box. Order was for 4 ply; came in 3 ply box. No apology.
Not carefully stacked in box so masks bent and creased.
1 grudnia 2022
Odpowiedź od Bristol Mask
Hell Barbara,
We apologize for the inconvenience. This is not the kind of experience we wanted you to have.
We understand your concern regarding the four-layer masks. Can you please check the box where you can find the lot number and send me a photo of it? That is where it says the correct type of mask is placed in the box. We will also forward this to our Quality team. We truly appreciate your feedback and it helps us to become better.
Bristol Mask
Customer Support
customer service is awful
customer service is awful, only available once via email weekday in the morning and not even pay attention to what i wrote. took more than a week to arrive, bought 10 but they sent 1 only and is a wrong item, ask for a refund but they ignore my request and insist to sent it out even i said i wont be available at the address, now dont know where the parcel is and i havnt got my money back. so i paid nearly hundred quid for just a box of mask i didnt even order, AWFUL!!!!!!!
10 grudnia 2022
Opinia niezależna
Odpowiedź od Bristol Mask
Hello Abbie,
We are truly sorry for the inconvenience this caused.
Our customer service team only supports a few hours a day, and we have been overwhelmed by the orders we have received during the Black Friday sale.
Rest assured that your refund for the missing face masks has been processed.
Bristol Mask
Customer Support
Great service good quality and best of…
Great service good quality and best of all made in the UK.
25 listopada 2022
Odpowiedź od Bristol Mask
Hi Mrs. Gregory,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Great product made in the UK fast…
Great product made in the UK fast delivery. Thank you!
1 grudnia 2022
Odpowiedź od Bristol Mask
Hello Happy Shopper,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Odpowiedź od Bristol Mask
Hi Wendy,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Excellent products and service.
Really good masks at a reasonable price and fast delivery.
1 grudnia 2022
Odpowiedź od Bristol Mask
Hi Joana,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Bristol Mask
Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.