Bristol Mask Recenzje 

369
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I first placed my order in July. I never received the order but after many emails I eventually got a refund. Stupidly I ordered again as I’d been away on holiday and didn’t want deliveries being mad... Zobacz więcej

Informacje dotyczące firmy

  1. Producent sprzętu medycznego

Napisane przez firmę

Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

369 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(369)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

These masks work well

These masks work well, keep my spec's from steaming up.
My only complaint is the packaging, as I mentioned before. One small box, inside a bigger box, covered in sellotape, and I mean covered, so that it can not be recycled. That is not good!
I am very pleased with the product though.

6 lutego 2026
Oceniono na 1 z 5

To short a shelf life

I purchase face masks December 6th and the shelf life expires July 2026 which I think is terrible, the last box I purchased during Covid had a shelf life of 4 year which expires January 2026

17 grudnia 2025
Oceniono na 5 z 5

Great product

Great product. Comfortable material i wear these all day at work no irritation light weight would highly recommend.

5 maja 2025
Oceniono na 2 z 5

I have been ordering from you for last…

I have been ordering from you for last 3 yrs. I placed the order on 5th Feb and despite numerous emails you did not reply. I eventually got a refund from my credit card company however, the masks arrived last Sat over 2 months after placing the order. The product is good however your customer service is appalling. Why don't you just answer email queries or provide a contact number.
I have now seen that the company has been dissolved however one reply listed on here says you can still order from Bristol Mask by Internetscape Ltd. I can't find that in the search engine however Companies House shows it with the same Director Stefan DULAUNEY as was the original Bristol Mask Director and no accounts provided. So seems odd to me. It is a shame as the products I have always had have been good.

20 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

No masks and no response

Placed an order on 14th March which has still not arrived. No response from my three attempts to contact this company. Dispute raised with credit card company and I now have my money back. Avoid.

14 marca 2025
Opinia niezależna
Oceniono na 1 z 5

How to lose your money and wait months for something

I placed my order you took my money you took months and months to get my order to me. No correspondence. No apologies. If you haven’t got the stuff in stock do not take peoples money. You wouldn’t go to your shop to buy milk and pay for something if they haven’t got it so don’t worry I’ll come back when you’ve got some but I’ll pay for it now. Get your act together.

1 października 2024
Oceniono na 1 z 5

Be careful this company has dissolved…

Be careful this company has dissolved the government shows this on companies house in Summer of 2024. As such no one should be seeing availability to purchase.

Even with the response this information received should proceed with caution.

28 lutego 2025
Opinia niezależna
Logo Bristol Mask

Odpowiedź od Bristol Mask

Hello Gareth,

Just a friendly note: Bristol Mask Limited is no longer in operation, but you can now find them as Bristol Mask by Internetscape Limited. I hope this information is helpful to you!

Have a great day!

Oceniono na 1 z 5

I purchased BristolMask SecurFit…

I purchased BristolMask SecurFit 15-11-24
The string on the mask, yes securefit become detached! :)
Purchased: £17.98 total.

The advert is misleading, quite a few images reserach development making the products.

20 grudnia 2024
Opinia niezależna
Logo Bristol Mask

Odpowiedź od Bristol Mask

Hello Sindy,

Thank you for reaching out to Bristol Mask.

We apologize for the inconvenience and frustration caused by the earloops breaking on the masks you received. Occasionally, defects can occur during production, but this is not typical for the entire batch. To assist you better, could you please let us know how many masks were defective?

Additionally, we kindly ask that you provide us with a photo of the lot number located on the back of the box, as well as images of the faulty masks. This will help us investigate the issue further and arrange a replacement for you. Please send the photos to sales@bristolmask.uk.

We want to ensure you have the best possible experience with our products and look forward to your response.

Best regards,
Bristol Mask Customer Support

Oceniono na 2 z 5

I ordered 4 layer masks as we are in…

I ordered 4 layer masks as we are in our 70s and consider ourselves vulnerable. What came claim to be 3 layer masks but I am not convinced they are even that. They seem to be very thin.

20 grudnia 2024
Logo Bristol Mask

Odpowiedź od Bristol Mask

Hello,

Thank you for reaching out regarding the receipt of a 3-layer mask instead of a 4-layer mask. I'm happy to assist you with this matter.

Please note that all upgraded mask boxes have the same design on the front, with the actual product description located on the back where the lot number is listed. We apologize for any confusion this may have caused. If you see "4 ply" in the description where the lot number is indicated, then you have received the correct masks.

We want to ensure you have the best experience with our products, and we would like to investigate this further. To assist us, please provide a photo of the lot number along with the description on the back of the box. You can send the photo to sales@bristolmask.uk.

We look forward to your response!

Best regards,
Bristol Mask Customer Support

Oceniono na 1 z 5

Ordered and paid extra for 4 layer face…

Ordered and paid extra for 4 layer face masks and received 3 layer masks.
Have emailed twice and heard nothing.
Very poor customer service.

29 października 2024
Logo Bristol Mask

Odpowiedź od Bristol Mask

Subject: Clarification on Your Mask Order

Hello Heather,

Thank you for contacting Bristol Mask.

I understand you are concerned about the four-layer masks. Please check the bottom of the box for the lot number that shows the correct type of mask that should be in the box. Our manufacturing team had too many three-layer boxes, so we are using them for the four-layer masks.

To reduce waste, we are labeling these boxes with stickers. You can be assured that you received the correct type of face mask.

We apologize for not being able to reply to your email as we are updating our internal team.

Thank you for your understanding.

Best regards,
Bristol Mask

Doświadczenie Trustpilot

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