Breeze Furnishings Recenzje 

251
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Purchased the Anoushka living brook coffee table. Very pleased with the item. Delivered as promised would purchase from Breeze again after it being recommended by close friends.

Reakcja na opinię

Oceniono na 4 z 5

The quality of the items delivered were extremely good. We ordered two lamps and they are wonderful. The website was very easy to order from. Other customers should note that our lamps were delay... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I ordered a print and a candle on 15th June so 9 days ago, got the order confirmation email through right away but still no update on dispatch or delivery, despite both items being in stock. I hav... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered two bedside tables which came pretty quick with regular updates from customer service. Very pleased with purchase and quality. Will definitely order from here again.

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Sklep z oświetleniem
  4. Sklep z lustrami
  5. Sklep z meblami zewnętrznymi

O Breeze Furnishings

Napisane przez firmę

roomset logo Breeze is well established family run furniture and accessories store that opened its doors over 20 years ago. We specialise in stylish furniture, lighting, mirrors, soft furnishings, accessories and gifts in classic, contemporary and rustic designs from all around the world. We go to great lengths to source high quality and stylish products suitable for your home at affordable prices.

Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

251 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(251)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 37

Napisz recenzję
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Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️ Review

⭐️⭐️⭐️⭐️⭐️ Review
I had a great experience shopping with this company. The customer service was friendly, responsive, and genuinely helpful from start to finish. The product standards are clearly high—everything I received was well-made, durable, and exactly as described. I was also impressed by the wide selection available, which made it easy to find exactly what I was looking for. Overall, a very positive experience and I’ll definitely be returning!

21 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Still waiting….

I placed my order on the 27th October with an estimated delivery of 4-14 days and it’s still not arrived (today is the 18th November) I emailed on the 10th November and got a response to say it was still within the delivery window, the pictures were in stock and Breeze were working to get it to me. I’ve emailed 3 times since and no response. It’s now been 3 weeks. Frustratingly the pictures are now available on other sites at better prices, so it’s more expensive and I’m still pictureless. I have asked for either a delivery date or to cancel, but no response as of yet. I just want to know what’s going on.

18 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Item not delivered and customer service not being honest

Avoid this company. I wouldn't order from them again.

I ordered an item 2 weeks ago, expecting it to be delivered between 4 and 14 days.l as stated on their emails and website.

I sent several emails requesting an update, and their customer team as of today continues to fail to provide evidence of dispatch and tracking numbers.

Their responses are vague at the best, and on day 14, I have yet to see any proof of dispatch or delivery while they continue to make excuses.

Since they failed to provide evidence of dispatch, I had to raise a case with PayPal and request a refund. If this query isn't resolved by the end of this week, I will have to escalate this matter further.

11 listopada 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Thank you for your feedback.

Your order was placed with an estimated delivery timeframe of 4–14 days, which would have been met had you not requested to cancel the order and halt delivery a request we promptly actioned.

Since your order was placed, there have been thirteen emails exchanged, which we believe reflects a thorough and reasonable level of correspondence and support. A full refund was processed, and confirmation of this has been provided to you.

Given this, we’re unsure why you feel it necessary to escalate the matter further, as we have responded promptly and fulfilled all of our obligations. You also have proof that the refund has been issued however, we’re happy to share the full correspondence should you wish to review it.

Kind regards,
Breeze Furnishings

Oceniono na 5 z 5

Well looked after

I was well looked after when I went to the shop (which I understand is now closed unfortunately). A lady called Mags or Mads helped me out and when I didn't make a purchase on my first visit I was still dealt with professionally. I am going to order some chairs online and hope they are of a similar good quality.

17 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

I would absolutely give a zero star if…

I would absolutely give a zero star if i could!

Communication is terrible it took 6 mails before i have an answer to where my order was. I was told it was on its way, followed by an email saying they had no stock but were expecting some the flowing week. Low and behold it still didn’t arrive, 3 emails later after i cancelled the payment i has a snotty email saying were cancelling my order! here we are 3 weeks after and still no refund.
No i wouldn’t use again or recommend.

2 września 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service would recommend

3 sierpnia 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Thank you for the great feedback! We're so glad you were happy with the service and truly appreciate your recommendation.

We hope to see you again soon!

Best regards,
Team Breeze

Oceniono na 5 z 5

dining room table and chairs

I bought a dining room table and chairs from Breeze. The service i received from Breeze Furnishings was fantastic from the minute I placed the order to delivery. Very professional and friendly service.

1 sierpnia 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Thank you so much for your kind words!

We’re delighted to hear you’re happy with your new dining table and chairs, and that your experience with Breeze Furnishings was a positive one from start to finish. Providing professional and friendly service is exactly what we aim for, so it’s lovely to know we delivered on that.

We truly appreciate your support and hope you enjoy your new furniture for many years to come.

Warm regards,
Team Breeze

Oceniono na 5 z 5

Second Review

This is my second review in a month. First review I gave was very poor as there was little or no communication with the company over my lamp purchase and I was chasing information all the time. Finally I got hold of a lady called Mags who was extremely apologetic and took on board all my concerns. From this point on I was kept fully informed about dates, delivery etc. and also had information backed up on email. I received my beautiful lamp today and got a follow up call from Mags to ensure everything was sorted. So today I am very pleased and can report that despite initial difficulties the company and particularly Mags have proved they are genuine and do care about their customers and a good service.

15 sierpnia 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Thank you so much for taking the time to leave your second review and for giving us the opportunity to make things right. We truly appreciate your honesty and patience throughout the process.

We're very sorry for the initial lack of communication — that’s certainly not the experience we aim to provide. However, we're delighted to hear that Mags was able to turn things around for you. She’ll be so pleased to know her efforts made a positive impact.

It's great to know you’re happy with your beautiful lamp, and we’re grateful for your recognition of the care and service shown once we had the chance to properly support you. Feedback like yours helps us improve and reminds us why excellent customer service matters so much.

Thanks again for sticking with us.

Warm regards,
Team Breeze

Oceniono na 5 z 5

5* Customer Service from ordering to…

5* Customer Service from ordering to delivery. Swift ordering process from a vast range of beautiful, amazing quality furniture, communication was perfect updating me on my order and when delivery would be. Delivery was nothing short of perfect. Amazing company with amazing, extremely helpful staff. Wouldn’t use anyone else!!!

8 sierpnia 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Hi Greg, thank you so much for your wonderful 5-star review!

We're absolutely thrilled to hear that your experience with us, from ordering to delivery, was seamless and enjoyable. It means a lot to know you appreciated the quality of our furniture, the smooth ordering process, and the communication along the way.

Our team works hard to make sure everything runs perfectly, so your kind words truly make our day. Knowing you wouldn’t go anywhere else is the highest compliment we could receive!

We look forward to helping you again in the future.

Warmest thanks,
Team Breeze

Oceniono na 1 z 5

Cannot express enough my disgust at the…

Cannot express enough my disgust at the way this business treats you. I placed an in stock order, they took my money. I had no email confirmation of order number. They responded once to an email to give me this but have since ignored all other emails. Try phoning and the phone rings out and cuts off. My husband managed to speak to a person once who was going to call back same day... Yes you guessed it, no call. I have no response,no tracking number or courier details and no goods. They have my
money so I have now placed in the credit cards hands to get my money back. I will not be buying from them again. Wish I had read on here first as sadly it seems I am not the only one.

In response to Team Breezes reply. I have already emailed them all of the details several times if they read their emails and some of the information they want I have not been given. Order 322516

I am not putting personal information on here due to data protection.
The email address sent to is not allowed to be put on here however I can say it was to sales at your company .com and you have my email address as the first email was replied to giving the order number 322516.
My husband also managed to get through by phone to a lady on Tuesday 4th August giving her again our name, postal address and postcode, order number and date of order 21st July along with our home phone number.
You have had all the information several times and only chosen to respond when I placed my review.
I am now on holiday and not prepared to spend it going backwards and forwards messaging when you have had 8 opportunities to resolve this prior to my review. As stated it is with my credit card company and I would like the money I paid in good faith to you for goods you have not provided returned to my account. Can I suggest you search your deleted emails folder. Thank you.

8 sierpnia 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Thank you for reaching out, and we're truly sorry to hear about your experience.

We understand how frustrating this must be and would like to resolve the matter as quickly as possible. However, we’re currently unable to locate any order details based on the information provided.

Could you please email us at [your customer service email] or reply here with the following details so we can investigate further:

Full name the order was placed under

Email address used for the order

Approximate date of purchase

Any order reference number, if available

We take all customer concerns seriously and will do our utmost to resolve this for you promptly once we have the necessary information.

Kind regards, Team Breeze



Thank you for providing your order number.

However, we have not received any emails from the address associated with your order, and we've also checked our spam and junk folders thoroughly. Could you kindly confirm if you may have used a different email address to contact us?

If possible, please provide the dates you reached out and any screenshots of the emails sent, so we can investigate this further and assist you accordingly.

We appreciate your cooperation and look forward to resolving this for you.

Kind regards,
Team Breeze

Oceniono na 1 z 5

No refund for out of stock item

Ordered a lamp for my parents. Ended up that they’d never had it in stock so I had to chase up after the delivery window passed to be told this. It’s not been 5 weeks and still not had any update on a promised refund … avoid!

9 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

This company were a pleasure to deal…

This company were a pleasure to deal with from start to finish... Thank you so much. Very happy

15 maja 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Thank you so much for your kind words! We're thrilled to hear you were happy with the experience from start to finish. It was a pleasure to assist you, and we truly appreciate your support.

Best regards,
Team Breeze

Oceniono na 5 z 5

Can't recommend breeze enough

Can't recommend breeze enough, once again delighted with my purchases. Amazing communication, very good quality goods.

12 czerwca 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Thank you for the wonderful feedback! We're so glad to hear you're delighted with your purchases and our service. It means a lot to us that you keep coming back – we truly appreciate your support!

Oceniono na 5 z 5

Fantastic service as always

Fantastic service as always, great communication from the Breeze team. Would highly recommend 👌

8 czerwca 2025
Opinia niezależna
Logo Breeze Furnishings

Odpowiedź od Breeze Furnishings

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. The Breeze team really appreciates your support and recommendation – we look forward to working with you again soon!

Oceniono na 5 z 5

Great service

This company,, gave me an outstanding service,, any questions,, or concerns,, were dealt with in a polite,, professional manner,, the replies I received,, were dealt with so sufficiently,, and with care,, I was so happy with the service , I have been given,,
Well done,, there are not many company’s out there,, that I have received genuine ,, great service
Keep up the great work,,
Will be purchasing again from you
I will rate this company 5 star

2 czerwca 2025
Opinia niezależna

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