Returns took a long time to process, but their courtesy outweighed it! Very nice staff. super fast shipping
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Questa volta, TUTTO PERFETTO! Pacco arrivato non abbottato, ordine eseguito domenica pomeriggio, tutti i capi arrivati oggi, martedì. Rimborso effettuati dei capi non consegnati nel precedente ordin... Zobacz więcej
Reakcja na opinię
Placed an order and accidentally clicked pay via shop as I was logged in instead of putting discount code in. I emailed and WhatsApped straight away to cancel order placed by mistake and they told me... Zobacz więcej
Strepitosi… Non li conoscevo e sono rimasta piacevolmente sorpresa e soddisfatta: spedizione il giorno successivo, traking preciso ed in tempo reale… oltre al packaging eccezionale che offre la bors... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Brave Kid is a leader in the product research and development, manufacture and distribution of high-end children’s ready-to-wear and accessories collections. Its portfolio of licensed brands currently includes Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s line. Thanks to its unique know-how, leveraging on a 30-year experience in the sector, Brave Kid perfectly interprets designers and brands’ unique visions translating them into exciting, impeccably executed collections for international boys and girls. bravekid.com was launched in 2021, marking the company’s debut in the direct-to-consumer e-commerce arena. The ultimate expression of the company’s innovative consumer-centric vision, the online store offers an exceptional curation of kid’s products from the high-profile brands in the Brave Kid’s portfolio, including Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s collections, as well exclusive designer’ collaborations. An automated warehouse guarantees an impeccable service thanks to quick and efficient inbound and outbound logistics, ensuring fast and in-time deliveries.
Dane kontaktowe
Via Fosse, 36063, Marostica, Włochy
- +393666184270
- customercare@bravekid.com
- bravekid.com
3,8
Dobra
117 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazing quality of the product
Amazing quality of the product, fast delivery!!!
21 marca 2024
Opinia niezależna
Odpowiedź od Brave Kid
Hey Brave, thank you for your kind review! We appreciate your support and hope to see you again soon. Best regards, the Brave Kid Team
gli articoli rispettano le…
gli articoli rispettano le caratteristiche descritte, ottimo rapporto qualità prezzo, veloce la consegna
20 marca 2024
Opinia niezależna
Odpowiedź od Brave Kid
Buonasera, grazie per la gentile recensione. Siamo contenti tu abbia apprezzato il nostro servizio e speriamo di rivederti presto, Brave Kid Team.
Jessica was super helpful!!!!!
20 marca 2024
Opinia niezależna
Odpowiedź od Brave Kid
Hey Brave, thank you for your kind review! We appreciate your support and hope to see you again soon. Best regards, the Brave Kid Team
Boutique ben fornita è ottimi prezzi…
Boutique ben fornita è ottimi prezzi quando sono in saldo.. come assistenza lascia un po’ a desiderare.. mi hanno fatto parlare con quattro persone diverse.. tutto per un ordine!! La politica del loro negozio non mi piace.. perché gli ordini non si possono annullare?? Non era ancora spedito,ma in fase di elaborazione!! Mi spiace dare questo feedback non tanto positivo.. loro evitavano la spedizione ed io evitavo il reso.. PAZIENZA E LA LORO POLITICA!!
25 lutego 2024
Opinia niezależna
Avoid purchasing from this vendor as…
Avoid purchasing from this vendor as they failed to deliver my package and refused to ship out another or provide a refund, claiming the lost package is not their responsibility. This appears to be a scam.
16 lutego 2024
Opinia niezależna
Nobody has even responded to me in…
Nobody has even responded to me in regards to my issue after sending me the wrong item!
5 lutego 2024
Opinia niezależna
Still waiting for items I’ve paid for…
Still waiting for items I’ve paid for and paid 11 delivery to not receive it t-shirt nearly 40 needed it for my kid to go to a event which has already been
10 lutego 2024
Opinia niezależna
Odpowiedź od Brave Kid
Hey Brave, we have contacted you privately! Sincerely, the Brave Kid Team.
Buongiorno do cinque stelle per…
Buongiorno do cinque stelle per L’assorbimento del negozio, è dei prezzi.. soprattutto in saldo. Da quando ho scoperto che ho la taglia da ragazzo 16yr 17yr.. . Ci vado a nozze costa la metà a prezzo pieno è un quarto in saldo!! la qualità è la stessa sia bambino che adulto!! Però come tutti si sono fatti furbi !! Prima Made in italy, adesso Made in Cina .. ma tocca in tutti i settori meno costi di produzione Io amo l’ho stile dsquared2!! Ma il prezzo da adulto è in accessibile senza saldi!! Dsquared ha fatto la furbata, vi spiego. Praticamente veste da 6 mesi fino a cinquant’anni.. è oltre dipende dalla persona da quando si sente giovane!! Ripeto dsquared è geniale!! Adesso ho capito perché nel 2023 anno fatturato 280,000 milioni di euro!!BRAVI BRAVE KID È COMPLIMENTI A DSQUARED!!
7 lutego 2024
Opinia niezależna
Perfect size fast delivery great price
26 stycznia 2024
Odpowiedź od Brave Kid
Hey Brave, thanks for your kind review and hope to see you again soon! The Brave Kid Team
I didn’t receive my package and I emailed u guys…
I did receive my package and I already emailed u guys back.
25 stycznia 2024
Odpowiedź od Brave Kid
Dear Fannie,
we are sorry to hear about your negative experience.
As per our email, your parcel has been successfully delivered to the given address.
We remain at your disposal for any further assistance.
Best regards,
Customer Service Team
Massima serietà e attenzione nei confronti del cliente
Ho acquistato un articolo difettoso ed ho subito comunicato l'accaduto. Il servizio clienti è stato subito disponibile e celere nella risposta. Mi è stato inviato un nuovo articolo in sostituzione.
Rivenditore consigliato
12 stycznia 2024
Opinia niezależna
Odpowiedź od Brave Kid
Buongiorno, grazie per la gentile recensione. Siamo contenti tu sia soddisfatta e speriamo di rivederti presto, BRAVE KID team.
Great service and goods
I ordered over the Christmas period and received my order in timely manner. My order came which but was too big so I reordered and received my goods and my refund via pay pal within two day.
I would definitely recommend 5 star service
19 grudnia 2023
Opinia niezależna
Odpowiedź od Brave Kid
Hey Brave, thanks for your kind review. We wish you a happy new year and hope to see you again soon! The Brave Kid Team
The inside of the shoe is coming up a…
The inside of the shoe is coming up a little bit I was wonder if I could get some of my money back
27 grudnia 2023
Odpowiedź od Brave Kid
Hey Brave, Brave Kid is committed to the highest quality standards and we offers our customers free returns. We have contacted you privately. Thanks!
Order came very quickly within…
Order came very quickly within purchasing,packaging was very nice & the hoodie was perfect.
29 grudnia 2023
Opinia niezależna
Odpowiedź od Brave Kid
Hey Brave, thanks a lot for your kind review. We wish you a happy new year and hope to see you again soon! The Brave Kid Team
Ottimo
Pacco ricevuto velocemente, il regalo é stato super apprezzato. Ho avuto un dubbio sulla taglia da acquistare è il servizio clienti é stato di grande aiuto!
Acquisterò ancora.
14 grudnia 2023
Opinia niezależna
Odpowiedź od Brave Kid
Buongiorno, grazie per la gentile recensione. Siamo contenti tu sia soddisfatta e speriamo di rivederti presto, BRAVE KID team.
Everything was dealt with easily. Good customer service in place 👍
Everything was dealt with easily
28 listopada 2023
Opinia niezależna
Odpowiedź od Brave Kid
Hey Brave, thanks for the nice review. We hope to see you again soon, the Brave Kid Team!
Very efficient and I received my parcel…
Very efficient and I received my parcel earlier than the designated delivery time. Bravo
24 listopada 2023
Opinia niezależna
Odpowiedź od Brave Kid
Hey Brave, we are so glad you had a good experience with us! Thank you for your review and we hope to see you again soon. Welcome to our world, the Brave Kid Team.
Great customer service I made a mistake on my order …
Great customer service I made a mistake on my shipping address and it was fixed fast and my order was not delayed
21 listopada 2023
Opinia niezależna
Odpowiedź od Brave Kid
Hey Brave, thanks for the review! We hope this good experience can be the first of many. Welcome to our world, the Brave Kid Team.
everything came like it was supposed to
30 października 2023
Odpowiedź od Brave Kid
Good morning, thank you for your review. We are glad you had a good experience. We hope to see you back in our world soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.